10 Massachusetts BMW Dealers

Responsive courteous clear communication professional - jpmancuso1

Responsive courteous clear communication professional everyone I interacted with was extremely professional and courteous. I highly recommend the service team.

Everything went smoothly. - wsweinstein1

Everything went smoothly. The reception people took my information quickly. Service advisor explainer everything and did what he said he would

The service was top notch. - Oriana.diaz

The service was top notch. Better than any other dealer. Hayk Davtyan service was exceptional!

Great customer service Car when service was complete the - bmclean

Great customer service Car when service was complete the was washed and completed within an hour

Tim was excellent! - VictoriaR

Tim was excellent! Incredibly kind, straight forward, helped me find the exact car I wanted, and made sure it met my needs. The whole buying experience was amazingly smooth. Premier was super accommodating and I’ll definitely be back for my next vehicle.

It was a pleasure dealing with Mohammed and BMW of - Mike H

It was a pleasure dealing with Mohammed and BMW of shrewsbury.. they went above and beyond to get me the right car for me.. I would highly recommend!

Laris has great integrity. - Deborah M.

Laris has great integrity. I was nervous going to a dealership by myself, but he put me right at ease. He was not pushy and made me feel I was making the right decision. The whole process of buying a car went VERY smoothly. I highly recommend him! Deborah M.

An excellent dealership and one of the best BMW dealers - Dr. Paul Draghi

An excellent dealership and one of the best BMW dealers in the Northeast with whom I have dealt. Jason Gunn is an outstanding General Sales Manager: he dealt with me in a genuinely engaging manner, asked pertinent questions and listened carefully to my answers and my own questions, and left me feeling we had struck a deal that was fair and informed. He assigned Tiago Dias as my salesman, and I was not only impressed by Tiago's friendly manner but more importantly by his very extensive knowledge of the car in which I was interested, a 2018 740e: he knew and explained a huge number of details, and I was especially impressed by his knowledge of, and enthusiasm for, hybrid and electric vehicles. I can honestly say I have never dealt with a salesman--or a dealership--as well versed on new technology. I've also dealt with Ed Zawacki, the Parts Manager, and he went more than the extra mile to supply me with a full spare tire kit for my new car even though the kit itself had been discontinued (he assembled all the necessary parts, in record time, and left me a very pleased and grateful customer). I can't rate the Service Department yet because I am still waiting for them to correct a few electrical problems I have had since I bought the car--typical BMW issues such as the trunk opening on its own and a defective Smart Key--but I hope to revise this review shortly if and when the issues are corrected to my satisfaction. Overall, highest marks for a dealership in which key individuals such as Jason, Tiago and Ed deliver the highest level of customer satisfaction. I recommend them without reservation to anyone interested in a new or used BMW, and especially a hybrid or electric!

I recently had the pleasure of purchasing a vehicle at - GK

I recently had the pleasure of purchasing a vehicle at this dealership. Gene Wagner was instrumental with my positive experience. He is an excellent salesman. Knowledgeable, patient and professional. He made the entire experience from the inquiry phone calls, test drive and ultimate purchase a very positive experience. I was also fortunate to work with Paige. Paige delivered my vehicle to my home. Her enthusiasm and excitement upon arrival to my home was contagious. She was helpful and professional. Paige was refreshing and should consider going into sales!