Great Experience - claudiod
Unfortunately we had to give back our car and for now decided not to get a new one as we just moved into the City. Returning the car and ending the lease Kevin has been a great help! the Process was very easy and Kevin made sure to explain important things. I hope in the near future we can lease a new car and I am sure I will work this out with Kevin! Thanks a lot!
I wanted to purchase a 2017 BMW M2. - dpinkham
I had been in contact with the sales department regarding the purchase of an inbound, undesignated 2017 BMW M2 using my 2014 BMW 435xi M Sport in trade. John was very helpful but could not overcome the issue of the $10,000 "market adjustment" on this car. Ultimately, the General Manager contacted me and was able to change the market adjustment and the terms for the car to a very manageable number. He was most helpful and reflected the previous service that I received from the dealership when I purchased my 2014 435xi M Sport.
Customer service above and beyond - pperella
This is my second CPO bmw I purchased from Jamie McCoy he is unbelievable and goes above and beyond, always makes sure everything is perfect in everyway, makes the whole experience exciting and easy. Thanks again Jamie your one of a kind.
They get it - Mercedes12
Savvy dealerships understand the value of customer retention. I've been a customer here for a very long time. For good reason. The people here will go way beyond "good enough" to keep customers smiling.
Outstanding service and Friendly employees! - Alicia Shaheen
Everyone from the person answering my emergency call, to the guys in service, to the general manager were very nice, helpful and accommodating! I've gone here for the past 2yrs and won't go to any other dealership because of the level of professionalism here! They have amenities too if you need to work on your laptop!!
Possibly the best car buying experience ever. - Papa Pons
I'm sharing my experience so others can benefit from it. If I tell you we weren't a bit apprehensive walking in, it'd be a lie. This was by far the most fun we've had buying a new vehicle. Tim Muldoon was our sales rep. He's passionate about BMW and very knowledgeable, with lots of fun facts and eager to test drive any model or all of them. We test drove several before we fell in love with the X4.
Once you buy one of these amazing vehicles, you are faced with the dilemma of having the largest array of fun features at your finger tips except you don't have a clue until you meet Kyle Dailey (aka Genius) Kyle knows every inch of these vehicles and he's a lot of fun to talk to. A great coach with a natural ability to share his knowledge. And yes, you can go back to him anytime.
for making the experience so special, fun and painless.
Please do not buy from this dealership. - sameer123
Don't ever buy a car from this dealership. LIED about everything from the beginning and I have the emails and voice-mails to prove it. Promised BMW, run-flat, original snow tires to get me to buy prior to month end. After 45 days of going back and forth on the tires that I was promised, they sent me the cheapest, non-run-flat, 18" snow tires with GENERIC wheels from TIRERACK! Trust me when I say these guys are CROOKS.
Honest and cost concious - Jhslawsky
I had trouble with my X3 while on vacation in NJ. They fixed the immediate problem and told me when I got back home to have my local dealer check the rear shocks as one was supposedly leaking. I took it in to Wagner, where I bought the car, and had them take a look. They told me that if the shock was leaking at all it was very minimal and they recommended I not replace the rear shocks yet and to check them again at my next regular service appointment. This saved me a lot of money needless to say. I greatly appreciate Wagner's "wait and see" approach.