The best Sales Consultant & the best BMW Dealership - SharamAbbott
This was the sixth car I have bought/leased from Herb Chambers BMW of Boston. Why? you may ask?
The sole reason, Mr. Eslami. This Gentleman completely destroys the stereotype or the stigma attached to the term "Car Salesman". I have not used this term since 2003. Hadi is honest, genuine and professional. He seriously forgets about any commission he would make when it comes to keeping his clients happy and satisfied. I am suspicious of every business deal I make and that makes me to be always in doubt that "I could have gotten a better deal". Not with Mr. Eslami. He is a man of his word and for me, a hand shake means much more than any document I have to sign. This is an extremely rare occurrence for me. If you are looking for a great automobile at a very reasonable cost, look no farther. Call Mr. Eslami and the rest of your plan to buy or lease a car falls into place before you know it. S. Abbott, DMD
Ask for John DiBitetto (JD) Outstanding Sales advice - Former Lexus Owner
If you're in the market for a new BMW STOP, just call or visit BMW in Sudbury ask for JD (text JDBMW to 444999 for his contact details).
As a prior Audi, Lexus owner this was my first BMW experience.
I had been monitoring ads for a few weeks and saw a car that matched my spec's and was at a fair price.
I started with a phone call to confirm the car was still available, it was so I headed over for a test drive.
When I arrived I asked for the person who I spoke with (non-Salesperson), he promptly greeted me and introduced me to JD.
JD was fully briefed on what I was looking for and was ready to head out on a test drive, he had all the paperwork staged and prepared -- nice heads up service.
Everyone I dealt with was highly efficient in customer satisfaction.
My advice is to visit for the free ice cream and leave with a new car.
Great customer service and welcoming sales staff!! - mattliptak
Lets face it, as you know buying a car stinks but this place makes it pretty easy. Nice staff and not only helpful and welcoming but easy going. I came in to take a look at a pre owned certified vehicle they had online and they could not of been more helpful. Plus the person I had been speaking to over email was great and responsive, giving me all the details and even crunching numbers for me without me even having to pick up the phone once. The location is off a busy road near the North Shore Mall and traffic is tight, however the sales and finance department here was awesome and I would highly recommend anyone looking for a BMW to come here and check these guys out.
First rate! - Mercedes12
Been a customer here for many many years. Good reasons for that too. Highly recommend. Greg Dolabany (sales) is outstanding. No pressure. Always answers questions. Listens.
Excellent Service Dept. - mkeany7063
Service department was friendly, courteous and knowledgeable. From booking the appointment to having the car ready as promised was perfect. Highly recommend. Waiting area is top notch.
Possibly the best car buying experience ever. - Papa Pons
I'm sharing my experience so others can benefit from it. If I tell you we weren't a bit apprehensive walking in, it'd be a lie. This was by far the most fun we've had buying a new vehicle. Tim Muldoon was our sales rep. He's passionate about BMW and very knowledgeable, with lots of fun facts and eager to test drive any model or all of them. We test drove several before we fell in love with the X4.
Once you buy one of these amazing vehicles, you are faced with the dilemma of having the largest array of fun features at your finger tips except you don't have a clue until you meet Kyle Dailey (aka Genius) Kyle knows every inch of these vehicles and he's a lot of fun to talk to. A great coach with a natural ability to share his knowledge. And yes, you can go back to him anytime.
for making the experience so special, fun and painless.
Excellent experience! - CJ
I recently purchased a 2013 335i xDrive. Chris Hughes, Stephen King, Kyle Cowdell and Aminder Singh are true professionals who treat the customer with respect. Pleasure to do business there!!!
Excellent Experience!!! A+++ - Lee D.
I was in the market for a BMW X5 and came across a CPO vehicle on the website. I emailed at 10:30 p.m. Friday night and had a response within 10 minutes. They were on line dealing with another customer and saw my email well after they were closed. They took the time to respond even though I was not expecting it. Scheduled an appointment for the next morning at 9:45. I met Joey Harrington, my assigned Sales Rep. Great guy!!!! We went on a well thought out test drive. Joey H. was knowledgeable and an effective partner in the transaction. Within 25 minutes of the test drive we had agreed on a fair price for my trade in and the deal was struck. The Finance team was awesome and easy to deal with. No hard sell here. Again, very thoughtful about the various aspects of the transaction. Picked the vehicle up on the coldest day of the year and yet Joey H. did not rush the process. He took the time to wash my license plates before he put them on the vehicle. It is the little details that matter!!!! If you are in the market for a new or used vehicle do not hesitate to give Wagner a shot for your business. I do not think you will be disappointed.