807 Massachusetts Used Car Dealers

Mike was great. - Jmk2

Mike was great. Informative, responsive, never pushy. He is the reason we bought the vehicle.

Great people, was on my way twenty minutes later! - jmoorerroc

Great people, was on my way twenty minutes later! Hope to find another great car there in the future.

Christmas Motors is a rare find . - Bruce Saul

Christmas Motors is a rare find . An honest and courteous helpful experience with no pushy salesmanship at all. Not to mention the high quality standards for the vehicles they sell. Dave is an honest and trustworthy person who is transparent and extremely helpful , You just can’t find places and people like him anymore!

Honest, hard working and up front - bevielou323

Dave is a stand up guy. His crew is awesome. I bought a car from him the beginning of the year. There have been a few minor repairs that Dave's crew have done without issue as soon as I've brought it to his attention. The head gasket in the car recently blew. Dave himself spent 12+ hours making the repair and making it right for me. He did a great job. I will continue to do business with him and also continue to send more business his way. I highly recommend Dave Ducharme and his people if you're in the market for a used car.

If you own any jeep product! They can easily repair any... - Durt

If you own any jeep product! They can easily repair any problem you can possibly have! They have the BEST jeep mechanics on the south shore.ive been going here for over ,25 years of fixed right the first time auto repair!! And owner is very pleasant to deal with!!

PLEASE do not buy from this dealership.1. sold me a... - nicko

PLEASE do not buy from this dealership. 1. sold me a vehicle from Canada, was not upfront about this at all. 2. vehicle threw 2 codes about an hour after purchasing the vehicle. They cleared the codes knowing it had a problem, did not share this information and I would only ever find out after putting some miles on it at speed and temperature. EXTREMELY DISHONEST. 3. vehicle will not pass DEQ and not able to be registered. 4. I admit, they gave me a few hundred dollars in money for sensors that could potentially fix the codes, but I had to install them myself. 5. when I reported to them that the repair to pass inspection included replaced the CAT system at $1000 they said they were not interested in contributing to the repair bill. I didn't ask for them to fix the car outright, but I wanted them to acknowledge that they were dishonest and cover part of the cost. They did not. EXTREMELY SHADY business dealings. 100% dishonest. I hope they go out of business as they give small dealerships a bad reputation. -Nick

UNSAFE CAR - jessica Hamel

On 7/12/2019 I went with my son, David Hamel to purchase a car from Old School Auto. We had looked at a 2001 Subaru Legacy Outback. The salesman who identified himself as John David assisted us in test driving the car. After test driving the car, Mr. David informed us that he would fix various things wrong with the car. This including a new battery as the one in the car was corroded, New tires as the steel belts were showing and they were dry rotted, breaks, rotors, struts, a broken hood latch and some minor body work. We placed a deposit of 200.00. On 7/13/2019 we returned with the balance of 2100 plus 65.00 to inspect the car with a RI inspection since we reside in RI. On 8/2/2019 with no notification my son woke up and the car was in my driveway. My husband went outside to look over the car. The car had no oil, no antifreeze or water in the radiator. The battery was corroded and not changed as promised. The rotors, breaks and struts were also not done. Throughout the 3 weeks from the time of purchase to the time of delivery my son spoke with Mr. David who assured my son they were in the process of making all necessary repairs. My husband and I went to speak to Mr. David on 7/3/19. I confronted Mr. David who said he was told by my father to not do the work and deliver the car as is but to make a promise to fix the car as stated. Throughout the 3 weeks from the time of purchase to the time of delivery my son spoke with Mr. David who assured my son they were in the process of making all necessary repairs. This is an outright lie and did not occur. My father did go to the lot to check on the progress and was told by Mr. David that they were in the process of repairing the car and once completed could deliver the car to my house. Please note that my father was not the purchaser and it was up to Mr. David to communicate his intentions to both my son and I on delivery. On 8/3/19, Mr. David told me that he was not going to do anything further to the car and that I was trying to scam him. I reiterated to him that the car was delivered with no official bill of sale, no vin check, no inspection ( which we paid for) no bodywork, rotted tires, no mechanical repairs that we previously agreed upon and a envelop that stated “will make repairs when needed” with his signature. I explained to Mr. David that we were within the 30 days and did not want this vehicle and wanted out money returned. Mr. David became extremely vulgar with me and told me the car was mine and he was not going to fix or refund my money. I asked for the owner’s information which he refused to provide to me. I have filed a complaint with BBB, AG office of consumer affairs, Business and license regulation commissioner at the MA DMV, I sent my story to channel 12 and channel 10. My next step is I am hanging flyers all over Pawtucket and Attleboro so this xxxx does not get to sell another car to another person. I want everyone to know what a horrible person John David is.something in return......

Have gotten at least 5 cars from them for different... - Dd

Have gotten at least 5 cars from them for different family members. They have always been honest and helpful. Used cars.... you get what you pay for but even then they have tried to address any problems. I would not hesitate to buy from them again when in the market for a used car.

Outstanding customer service!!!!!! - Jamie N

Where do I start...I took the time while looking for a vehicle to stop in to Rem automobiles in Worcester and let me say I could not be happier...The moment I arrived I was greeted by a friendly face( ask for Marc)!!! He took me in and helped me find the absolute perfect vehicle and made sure I was taken care of in the process..If you are looking for total transparency and not to be shoved in a room while a suit and tie see if they can make a deal in secret this is the place for you. Marc was very friendly, informative and extremely helpful...Enough said..If you are looking for A++ customer service and a great selection of vehicles, this is the place to be!!!!! Thanks Rem.....Jamie N

Once they got my money, they wanted nothing to do with me - LongTimeHondaOwner

My experience buying my Honda Pilot from Ron Bouchard was so bad, it was almost funny. I am astounded these people are still in business! While Ron Bouchard is located close to me, when I recently bought a 2017 Honda Pilot (Touring) I did not even consider buying it from these people. I drove several more miles to another dealership, who I am very happy with. Ron Bouchard -- after getting my money, they messed up at virtually every turn, from "not bothering" to even check off items (let alone doing the things listed) for the "Certified Pre-Owned" process (the head of maintenance told his guys to "not bother, since it was already sold") to the finance guy who "forgot" about about the deposit I had left to ... you get the idea. When I called the manager (Mr. Knight) he told me "We are DONE with you!" (His tone was harsh enough, that for a moment, I wondered if I needed to get a restraining order against this guy.) My salesman, who, before the sale was done bragged about how he was "a big dog" in this organization and that if I needed anything, he would take care of me, became a whimpering little Chihuahua, saying how there was nothing he could do, he was just a low guy on the totem pole. When I finally had had enough, I called to talk to Mr. Bouchard himself, only to be told he was on vacation and would not be available for four months! AVOID DOING BUSINESS WITH THESE PEOPLE!

Pleasantly Surprised - MaineBuyer

We were interested in a couple vehicles at this dealership so decided to go there before verifying that they were available. When we arrived we were disappointed to learn they were both sold. They had a new arrival that had not been through the shop that we test drove and decided to make an offer on. Our salesman John was up front and honest and followed through on all promises made, and more. The car was ready when promised and passed the Maine State inspection without a hitch. We have been very pleasantly surprised.

Chris rolled in a warranty that was never filed, and I... - ojjwhdfsoj

Chris rolled in a warranty that was never filed, and I was only granted a refund after filing a claim the the Attorney Generals office. They lied about numerous issues about the car, and didn't fix any of the things that we agreed upon prior to the sale. The car wouldn't pass inspection, and they wouldn't allow me to return it. They kept resetting the check-engine-light and told me to drive it to get the system to be ready for emissions testing. After doing this twice, we were beyond the mileage for a return, and stuck with a car that wouldnt pass inspection. These people are lying thieves that sell junkyard cars with no morals. AVOID THIS PALCE AT ALL COSTS!

Would shop here again - Tom

They provided a pretty fair deal and also paid for a spare key and touch up paint. Pretty good for a smaller dealer experience. I would shop here again.

Awesome dealership for new drivers who are new to the - Lexi

Awesome dealership for new drivers who are new to the road. Lee helped me immensely with connecting me to a nice gentleman with GEICO and he even registered and brought my plates to my car so it was ready to drive home. I would definitely recommend!

Six star service at this dealership!! - In the business

In the fall of 2014 I found myself in need of a good quality late model pre-owned vehicle. I had some hip problems, so I was looking for a car that was slightly bigger than my Corolla. I had heard through the grapevine that A.S.P.I. motors cars in Dedham was an excellent place. I paid them a visit. I could not have asked more from Lou Tedeschi. Not only did he find me a car that fit my needs, he also helped me secure a car loan with my slight challenged credit score. End result is that I am enjoying my Chevy Malibu and I have only one more year to pay it off! When it came time to take delivery of my car, Lou had to be out of town on business so he left me in the capable hands of Maria, who took care of the registration and all the paperwork. I now have my car serviced there and get treated with much respect and dignity. If you are looking for an affordable, reliable late model vehicle, A.S.P.I. motor cars should be your first stop. Six star dealership!!

Disappointing - Elisa

I bought a car from this dealer with the seats damaged but they agreed and wrote in the selling documents to change them! After months of asking and waiting for this repair, and after repeiting many times that they would do the repair needed, they never did. Amazing how this dealer can be so dishonest and disappointing just to save a few dollars for themselves. I would never recommend this dealer that you can't trust

Stay away! - Anon2018

Worst car buying experience I've ever had. Most lazy and incompetent car salesman I've ever met. Any time I asked a question, I couldn't get a straight answer, whoever I asked had to stop and call or ask another person the next day or never got an answer at all. They also are not willing to negotiate pricing what so ever, and when you do buy a vehicle they're too cheap to even fill the gas tank even a 1/4 of a tank. I received my truck with the fuel indicator on Empty. Stay away! I will never give these scheisters business ever again!

While I was in the market for a used car, I found a... - MedicineMan

While I was in the market for a used car, I found a decent one at Bernardi Honda. I first went to look at the vehicle and had the car open; while I looked around, the salesman assisting me stood about 2 feet away from my opened door. I knew from right then that this was not a dealership that respected it clients but merely treated them like prey. I left immediately but decided since the car was priced right I went back again for a second look. This time I met Ashley who said she was a new salesperson and in all honesty, I thought she was great. I decided to purchase the vehicle but got the run around for a week about finance and paper work. After four trips to Natick from Worcester, I got in to sign my paper work with Greg in finance and this was the worst of it all. It took at least 3 tries to print the correct information in all the forms, and I felt incredibly rushed and in the dark throughout the entire process. Right before signing on the car, I was informed that as a condition of my financing, I was required to purchase almost $5,000 of additional insurance. I questioned this multiple times and was given the same answer that it was required by my finance company. About a month after my purchase, I was told that it is illegal to force a purchase of insurance and after contacting my finance company, I was told that they do not require any additional insurance. I actually had to fight to get the insurance taken off of my deal. If customer service is important to you, then you should know that throughout this entire ordeal (besides Ashley who provided a direct contact number), I rarely DIDN'T get sent to voicemail. Bernardi Honda, besides Ashley and the receptionists, is hands down the absolute worst place I have ever purchased or even shopped for a vehicle. I was given every dirty dealer line and scam you can get and more from each department. I guess to this dealership, you really are just a number.

This is the worst choice not the best choice. - whitenicole43

This is the worst choice not the best choice. Do not trust Doug he'll act like he's there to help you he's only there to rip you off I know by experience. Had to get in touch with the attorney general we'll see how that goes because Doug's not trying to do a xxxx thing sold me a car that needs an exhaust manifold and it has an inspection sticker on it which I was told by the state representative that that took away my right to the lemon law

Thank You Bill DeLuca Cadillac for a great - don

Thank You Bill DeLuca Cadillac for a great experience Your sales person Marc Ganek is a terrific sale representative and a key asset to your company

The owner was knowledgeable and you can tell he really - kipstreeter

The owner was knowledgeable and you can tell he really enjoys what he does. He was easy to talk to.

we bought a Toyota camry from deano and unknowingly the... - adambernardino

we bought a Toyota camry from deano and unknowingly the car had a busted strut which it was sold to us that way. Contacted deano to let him know that and since the car was still under warranty he should warranty it and deano told us he is not warranting it. Do not buy from this guy he does not back up his products

Very friendly and reasonable to deal with. - bchelli213

Very friendly and reasonable to deal with. Only $500 away from making a deal. Looking forward to closing.

I bought a Piece of Trash! - mrdomparker

I bought a Piece of Trash! I had 30 days to bring car back to be repaired, but i had to wait on the mechanic to call me to schedule a date! Then when he finally calls and tell me to bring truck in we Had The Big Snow storm! So never made it to take back! Now Truck does run ! Rear shock mounts rotten front steering rotted! And headlights went out and now Passenger door locks don’t work! Everything Happened after 30 days! Pure Trash

Arthur at Marquis Motors is incredibly knowledgeable in - piantmw

Arthur at Marquis Motors is incredibly knowledgeable in all things Land Rover. Arthur took the time to explain a number of mechanical issues and tendencies with the model. Arthur is a genuine and honest man and he worked with the dealership, shippers, and vendors to ensure our needs and goals were met. Family run dealership that does the right thing. Highly recommend.

Great Customer Service! - Cadillac guy

I BOUGHT MY CAR FROM ANTHONY A FEW YEARS BACK AND WENT IN TO ASK FOR SOME HELP WITH FINDING A PART FOR MY CADILLAC. ANTHONY FOUND THE CENTER CAP I NEEDED AND POPPED IT ON FOR ME. I WAS MOST SURPRISED WHEN HE REMEMBERED WHO I WAS EVEN THOUGH IT WAS 4 YEARS AGO I BOUGHT MY CAR. THANK YOU FOR YOUR HELP

Excellent service from salesman. - Sutton4173

Excellent service from salesman. Prompt attention and good customer service. Would recommend to others and friends.

Smooth and Easy Buying Experience! A+++ Service! - Mike W.

I went to Auto-Credit looking to finance a Honda sedan, preferably with so extra options. They had a few when I visited the office. I test drove 2, (and did have some more), one was 2014 Honda Civic LX, which drove great, it was very clean, had Low miles and was definitely ready for purchase. The other one which i ended up buying was a 2013 Honda Accord EX-L with 88k on it! This one had the extra options that i was looking for, like the sunroof, leather, and rims that I absolutely LOVE!! Once i decided which vehicle i wanted the rest of the process was very easy. AutoCredit helped with everything from the financing, to the registration. All i had to do was bring in my downpayment, and a couple documents to help confirm my info, and i was able to drive away later on that same day. So i would say, overall the whole experience was very good. ***PS: i have been driving the car for a couple weeks now and it is Great, no issues at all, very please with my purchase. Thanks my friends at auto credit superstore!!

Easy to work with and responsive. - Kristen McNamara

Easy to work with and responsive. Scott will cut you the best deal and be an awesome resource for any additional servicing. I love my jeep!

"Unbelievable! - RWall7563

"Unbelievable! In a class by itself" is the only way to describe Bespoke Auto, LLC. Never in my many years of auto purchasing experiences have I come across a company, product and people remotely this extraordinary. So far from typical of what one would routinely expect in a car dealership purchase and sales encounter. The integrity and excellence of Miroslav and Evo were a refreshing and pleasant surprise. Their approach and their inventory both were topnotch. This uncharacteristic superiority, far surpassing the majority of their competitors' sub-par standards. Bespoke certainly sets the bar pretty high. We were met with courteous and knowledgeable professionals. The entire purchasing process was a forthright and pleasant experience. Seamless and smooth. It was an unexpected and welcomed pleasure. The automobile was VERY reasonably priced and matched it's advertised quality and condition. Additionally, it was finely detailed and pristine. Even post-purchase, they continue to be attentive and available to us, behaving well above expectation. They run a respectable and ethical business providing exemplary service, for which I am grateful. This is an extremely rare find in a dealership. So rare that it prompted this detailed review I write with pleasure. They run their business with integrity. They provide a smooth sales transaction from the initial inquiry until you are driving off the lot. I've already happily recommended them to three people. We will most certainly be repeat customers... and I look forward to it. FIVE STARS. Very happy with our purchase and Bespoke Auto, LLC Thank you, Miroslav and Evo.