Awesome car buying Experience! - Tina
I want to thank Jon Martin and Summer for making our experience a positive one. We have been through a lot over the past couple of months while searching for the right car for our son. Words can't express how thankful we are to find a dealership who truly cared about our needs. We found the perfect car with no hassles - we will be recommending BILL CRISPIN to family and friends!
Mark Murrell goes the extra mile and then some. - jfish
Great experience with Suburban Chevrolet Cadillac!!! I have a summer vehicle and a company vehicle that I gave up to move to another company. Mark Murrell went above and beyond walking the lot and showing me cars in my price range and not trying to sell me more than I wanted. He helped guide my decision to a great car that my family loves. Mark even came to our house so my wife can sign paperwork and hand delivered my plate! All this for a budget vehicle. Mark went above and beyond and I will buy all my future cars from him and Suburban.
Very knowledgeable - Scott710
This was the first time we leased a vehicle and Chris Salazar answered all of our questions and more. We were kept informed every step of the way through the process and could not be happier with our new Silverado.
5 star service - Carter
I recently purchased a vehicle from Randy Wise in Flint and I cannot be happier. The salesman (Matt Sutermeister) went out of his way several times to make sure I was getting exactly what I wanted. Thank you Matt and I will definitely let people know about my pleasant experience.
New SIlverrado purchase - Charles Gosler
I purchased a new Chevrolet Silverado from McDonald Chevrolet in Millington . It was worth the drive from OXford.The salesperson was friendly, knowledgeable and fair. I am completely satisfied and definitely recomnend McDonald Chevrolet.
A cut above the rest! - pmcauliffe
Michelle is Fantastic! What more needs to be said. She delivered on all of her promises and worked around my busy schedule.
As a sales professional I appreciate her no nonsense approach and ability to make things happen. I recently learned she went above and beyond to take care of my fiance and I. She (my fiance) dropped off the car for an oil change and the service manager (Mike, also fantastic) noticed the front tire needed to be changed. Rather than having her schedule a later appointment to fix the tire because I had forgotten my warranty info. Michelle ran across the street, gathered the necessary documentation so service was able to take care of everything during 1 stop.
See Michelle, you wont regret it!
AMAZING customer satisfaction. - David Vincent
I am a VERY hard person to make completely happy. Andrea Dean went above and beyond finding the truck I wanted, and within my budget. This truck purchase was the most seamless deals I have ever made. From looking, to signing, she was 110% on point. Good customer service these days is hard to come by, and I wish everyone had the same attitude as Andrea Dean does with her job! I have already recommended 3 people to come in and talk with Andrea, and will continue to do so. I will buy all my vehicles from Andrea and Buff Whelan. Thank you VERY MUCH!
"The perfect car for a college student" - jackson1
Our daughter is entering her first year of college and we wanted to find the best car that would meet all of her needs. Safe, fuel efficient and roomy enough for car pooling with her classmates. Jason Nabozny nailed it with his suggestion for an Equinox. I will definitely be coming back to Lafontaine in the future.
First time lease - Julie1966
I will definitely recommend this dealership to everyone I know! Darrin was awesome & did not give up on me. He was able to get me into a lease with affordable payments.
SERVICE DEPARTMENT EXCELLANTA!!! - MARK COUCKE
The folks in the Service department are so friendly, welcoming, warm, courteous, wonderful! I could go on and on! They treat you like a friend or family! They go above and beyond any expectations that any customer could even DREAM of! This is what you expect and get from a service department and more. I can't say enough good about this service team!
Berger is awesome - Dlee123
Beth is so awesome. She went above and beyond and made a loyal new customer she was awesome and willing to go above and beyond to help us
The Very Best Car Buying Experience in my life ...Number 7 - SEPTINA MONROE
We are a GM Family First family. I have loved the Oldsmobile and Buick since I got my first car , a 1969 Riviera age 16. I searched for 2 months. I was treated by 5 other dealerships like they had no time for me. I was blessed to have Jamie Conley answer the phone. He found me a 2011 Buick Lucerne CXL , and he showed interest , and a willingness to go above and beyond , which he exceeded beyond even my high expectations !. He helped me with every aspect of car buying from financing (got me an awesome rate with a local credit union ) and with his reassurance that this with be a smooth and seamless experience, which it was ! Jamie was so kind, respectful and did extra things like getting a door ding fixed. He taught me so much about car buying . (My Oldsmobile was 18 years old , and tired ).John Tomlin , in Finance walked me step by step through the contract process , and was a delight to spend that painful part with ..there was no pressure , only a willingness to service in a high standard. Jamie Conley is the infinitesimal representative of how a quality dealership can reach the highest standard of Excellence in customer service. Jamie talked me through my On Star set up , taught me about Sirius radio and how the plans work. He spent hours just answering my questions and immediately meeting my needs. I live 17 miles away , but I will be taking my beautiful Buick to see Mike in service. I felt like it was my Birthday as I drove this mint Buick of the lot and being so grateful that I was fortunate enough to have patient and kind Jamie to walk me through this big purchase and make me want to bring my daughter in for a used vehicle. THE VERY BEST PEOPLE !
Long wait - dswov
We were at the dealership for 4 hours. That seems like a long time to buy a car. We new exact,y what car we wanted and test drove it right away. The buying/financing process took about 3.5 hours. Our salesperson was very young and inexperienced. And it showed. Everyone was nice, but there was A LOT of sitting around waiting. (The other salesperson we dealt with, (Kayla) was VERY nice, knowledgable and helpful.)
Mike cares about his customers. - sandyb0416
Mike Contoni is one of the best salesmen I have ever had the pleasur to work with. He really cares about his customers and wants to make sure you are happy. He is always willing to answer any questions you have. This is my second transaction with Mike and my great friend that I recommended to him to is also very happy with his customer service, he also has used him 2 times. We WILL use Mike for our future automobile purchasaes.
Great Buying Experience! - TacoTruck
I had a great buying experience with this dealership thanks to Jon Keblesh. He was never pushy but very personable and a gentlemen. He was able to answer my questions about their products and I left with buying a nice truck. If you happen to be looking for a vehicle and you're in the area--definitely ask for Jon.
Purchased my 2015 Corvette from Curt and drove it back to VA - RobertH
From start to finish, Curt R. at Applegate did a fantastic job! I ordered my car and was the first on on their list. Kurt kept me posted every step of the way. From selecting options to giving me suggestions he never lost his patience. I flew in and they sent a car to pick me up! Full tank of gas and on my way in less than 30 minutes!
Everyone there was fantastic, made me feel like their #1 customer. From the receptionist, finance, the GM and Curt, I was treated like royalty!
I highly recommend Curt and the Applegate team. A++
Superb Experience with Ed Koehn Chevrolet - toni.bolstadsmith
Fantastic service, loaner vehicle provided, always friendly people. The service is accomplished in a timely manner whether a comp claim from my damage or a recall ... I am very pleased. They are also very kind and easily make time for me around my sometimes hectic work schedule.
Great Experience! - k9sniffin
Just purchased a beautiful 2016 Buick Encore! Thank you Dave Tapper, It is exactly what I wanted. Dave and Tapper team made buying a car a great experience! Thank you!
Knapp Motor in Blissfield - mybeach
Having done business with Knapp Motor for 28 years I wouldn't consider another dealership when buying a Chevrolet, or Buick. The sales staff was excellent especially Pat Dull, Chad Loar and Dale Wotring.
Great Experience - Mitzi Hoffman
This is the best ever car buying/leasing experience I've ever had. Rick Russo was the best. He was helpful in every way and I ended up with even more that I was expecting. Outcome: I love, love, love, my new Chevy Cruze!
AWESOME AWESOME AWESOME - Case2855
Best experience bar none at a dealer... Quick and painless .. I'm 49 years old and have bought a lot of new vehicles .Thank you so much Joe Janson .....HIGHLY RECOMMEND !!!
Excellent experience! - JennM
We drove over 3 hours to come to Richardson Chevrolet to look at a car, and it was worth every minute! We had been communicating with salesman Heath Schmidt by phone and email, and he did not disappoint! He was incredible! There was nothing that surprised us about the vehicle, the price, or our trade-in vehicle. As much as possible was worked out prior to coming, so that there would be little to work out if we did want to buy the car. When we arrived, other staff helped out while Heath was busy with another customer. All of the staff was very friendly, helpful, and polite! When the decision was made to buy the car, Heath and his manager, Aaron, nicely worked with us on the final price, explaining everything as we went along. They made us feel completely comfortable purchasing the vehicle. I would highly recommend Richardson Chevrolet!! Thank you!
Many years later... - BrandonBecker
I bought my first car at 16 from Simms Chevrolet, and I loved that Cobalt! It was an amazing little car for the price I paid. They say you just know it's your car when you first sit in it, and boy, did I sit in many different cars that day.
I had told the sales rep that I wasn't sure if I was actually going to end up buying a car that day, but even knowing that, they kept bringing car after car, being extremely patient with me. Never once did they get irritated or upset that I was disappointing with the cars I was testing out.
Once I sat in the Cobalt, I knew it was the car for me. It just felt right. I wasn't planning on buying a car that day, I was just test driving everything that I could. Turns out... I bought that car less than an hour after I sat in it.
To this day, even after not going back to that dealership for years, they still remember me by name in the service department. I was shocked! I couldn't believe it.
Needless to say, after making a mistake and going somewhere else on an impulse buy, I will be going back to Simms now that I'm in need of another car.
They still remember me and the Cobalt that I bought from them... Almost 5 years ago. That... Is impressive and is an example of excellent customer service.
Not to mention that every time I've had work done there on both the Cobalt and even my non Chevy mistake that I leased, the work they do is amazing.
I would definitely recommend this dealership, and I always do.
A funny story actually: I hit a pot hole in my non-chevy car and totaled the tire. It was shot. The dealer that I leased that car from was across the street and my dad asked if they would be willing to help me. My first instinct response, without even realizing I said it was "Well... If they don't... I know who will. Simms Chevrolet. They'll help me for sure!"
Fast and courtious! - Rjohnson7272
Very friendly and courtious associates. Service department found that there was a recall on my truck and completed the repair quickly and had me on my way.
Great Experience - 5176349273
I just wanted to say that jamie was very knowledgeable about the vehicles there, we felt like part of the family. TOD in the finance area made us feel comfortable thru the process.
VANtastic van!!! - Mack70
Jim Braat and Bill Parson did an excellent job assisting us in getting all the features we wanted in our NEW 12 passenger Express Van. Everyone was friendly and helpful, from the people who routed our phone calls to whomever greeted us at the door! They even entertained our two 2 year old children while doing paperwork. An all around family friendly environment.
GREAT - prettyred18
I was a first time buyer and need a nice afordable vechile. Melissa wad amazing she help me very much ! She help me get into the right perfect car for my budget . Also Carlo was great too. They both wad helpful and made sure i got the car i needed. I highly recoomanded going to Gaber to purchase a vechile nice and friendly staff!
Awesome experience - Tyler Cox
Hands down the best dealership I have worked with, ever. Nice, not pushy, answered all questions I had and sealed the deal in just 3 days. They have earned my business for the future. Thumbs up to Brett Bovee and Jerry Hayes.
Excellent - Scouten
Working with Dave Ellis is always a pleasure, my transaction was very smooth and friendly. Dave took his time and went over every thing with me and
Purchased a used vehicle - Marigold
A very pleasant experience working with Brendan McCaffrey.He is very professional,knowledgeable and friendly.Management work with Brendan and us to arrive at a price we were all happy with, At least we were happy. Love our new t0 us 2013 Traverse