Zero Pressure - Grandpa Dude
This was my 11th time at a car dealership in my 52 years and was unlike the first 10 times in almost every way. Blake Hintz is "da Man" or "Rockstar" if you prefer. He was totally up to date with every question large, small and obscure about my new 2016 Altima. Personal, professional, and a good listener. It felt more like shopping with a friend. The dealership was absolutely amazing, clean, and well lit. Each employee looked me in the eye when spoken to and showed nothing but respect. Blake's supervisor Chris was considerate and invaluable. The whole process was quick and direct. Miller, you made a lifetime customer! Went through 10 frogs and now we have Miller Auto! I can hardly wait to get my oil changed so I can go back!
Engine light on - SMRoss1977
Dave was fast and friendly with getting my car in for service and letting me know what was wrong with it. And getting everything done with the warranty deptartment. Will definitely be gone back for any service work and to purchase another vehicle from north county ford again.
Cool people - Vincent Hardy
Had a fun time w the staff very friendly and patience so i look forward to doing business w them from here on out would recommend friends to give them a try ya might like it
Awesome - Mzwilling
Called about a vehicle and got excellent feedback along with pictures and videos about the vehicle upon request. Everyone I worked with was very friendly
Great new Truck buying experience - Bill, retired Law Enforcement
I have purchased 3 vehicles from Mike Heiss over the years, I would highly recommend him. Excellent in knowledge along with a great personality along with "no high pressure to buy".
Along with that Brian O'Leary Service consultant at this dealership is great. I had a recall on a vehicle and he had it repaired properly and within the time frame I expected. In closing great dealership all the way around.
First Class service - Kevin
Scott is a no pressure, respectful and appreciative salesman. I spent nearly six hours at the dealer and Scott was upbeat and helpful all the way to the end. If a particular Ford catches my eye again, There's no doubt I will seek out Scott Warner.
Josh Hare - Most Excellent - demule2
I called Josh on the phone about my interest in a Ford Focus. I meet with Josh in the showroom, he had several cars and different options lined up.
After a test drive, he located another Ford Focus with all the equipment I was looking for. I was extremely happy that he did not use the "old" pressure sales routine 101...you don't need that or yada, yada.
Josh was extremely knowledgeable and down to earth, I would highly recommend him, most excellent Josh!!!
I have found my dealer - MOPAR driver
Well worth a 2 hour drive each way to go to Owatonna Chrysler. I have been looking for a dealer in our area for over a year. I am a loyal customer. I always leave with a smile on my face. Would not think of going to another dealer in the Iowa, South Dakota, or Minnesota area. The friendliest and most knowledgeable staff I have found.
Awesome experience again... - lee
Was in Winona last Saturday running errands. Stopped by Sugar Loaf Ford Lincoln for some wiper blades do to all the snow slop and trucks on the roads. I had them change the oil as long as I was in town being they have a special.
I took a moment to look at the new 2015 models while I was waiting.
Well the short version of my story is, with the current new car lease specials on the new Lincoln MKS AWD's. And the high demand for the low mileage used MKS AWD's I went home with a new 2015 model. I lowered my current payment and back into 4 years and 48,000 miles of full warranty!
GREAT - sandy33068
This was the smoothest car purchase I have ever had. Vehicle was in stock, still had the plastic on the seats when I looked at it. It was detailed and filled with gas that same day.
Great place - skyflyer7474
Just went there to look at some used Lincolns. Was promptly greeted and welcomed. Todd took time to ask questions and was able to show is the car we really wanted. It was a great experience and a great deal. Thanks Todd. Keep up the great work!!!
Best Dealership In Town - Mjanousek
My family has been buying vehicles from Krenzen since the '70s and I have been a customer myself for the last 5 years. I have shopped around myself and always felt hassled or pressured into buying and then pushed into something I didn't want at other dealerships. At Krenzen they let me test drive the vehicles to get a real feel for them and know that it's exactly what I want. They have a HUGE selection of all makes, models, and trim packages, but best of all... They're not worried about their commission because it's not commission based!! I will follow in the family footsteps and encourage you to try them out on your next vehicle purchase. You won't be disappointed.
Worst service ever - kl
Brought in a car that I had purchased there to take care of 3 recalls and a check engine light. Had a Monday morning appointment and expected it that day or at worst on Tuesday. Called the service manager on Friday, and she promised it would be done that day. On the following Tuesday, called and was told they had only completed one of the recalls, nothing else. I have never experienced such poor service. I wouldn't go back here on a bet.
Ripped off - Mankato Ford ripped me off
We purchased a used vehicle that they stated was in "excellent condition" (3) days later the transmission went out. I contacted them they refused help
Worst place to deal with. - Trevor98
I bought a used 2005 bonneville from them 6 months ago the salesman was happy to show off everything they fixed and said I wouldn't have any problems with the vehicle. I took his word on it which was a big mistake. Had the first prolem the same week I bought the car and over 6 months I've had to put $2000-$2500 into the car just keeping it running not even including basic maintenance! The car is a major money pit and I owe way more than it's worth. Every time something gets fixed my mechanic tells me the problem has been there since before I bought the vehicle and should have been seen on any dealerships inspection. Now it is sitting in my driveway because it would cost $800 dollars to fix what's wrong with it this time. I went to talk to the owner of rc bliss. I tried being nice about it and I was in no way asking for money or free service I was just trying to tell him my situation and he got very pissed very quick and kept repeating he didn't build the car and that I needed to grown up and learn how the real world works. He was very rude and u couldn't believe how he could treat a customer but he made sure the car was not his problem because I was stupid enough to take the money pit off his hands. The cars are over priced junk the owner is a complete tool and I will never buy another vehicle here again!
Deml Ford is a great dealership with very knowledgeable... - bclpe
Deml Ford is a great dealership with very knowledgeable sales reps. Both Mike and Brad are very professional and thoughtful and do not try to push sales. I live in the Twin Cities where there are tons of other Ford dealers (one just less than a mile away) but I would drive the extra distance because I know that no other dealer will be as honest and have as much integrity as this dealership.
I had such a wonderful experience at Mill's Ford in... - djboll
I had such a wonderful experience at Mill's Ford in Willmar MN. This was the first dealership I went to and it was great from the start. I worked with Adam Hess and he was so great and down to earth. He was not pushy at all which was so nice. We told him what we were looking for and he showed up options and the first car he showed us is what I bought. He was very knowledgeable, patient, friendly, gave us options that worked for us with financing and had my car with a trade in value a hour later. I could not have been happier with the customer service. I would recommend going in to just meet Adam Hess and see all that Mills has to offer to people.
This is an outstanding dealership. In the past three... - jschullo
This is an outstanding dealership. In the past three years we have purchased a Lincoln MKS and a F150 Lariet from Mills in Baxter, MN. The sales person with whom we dealt was Rene Campbell. She is the best of the best. She was extremely helpful and patient with my wife and I while we looked over the excellent inventory and made our selection. We travel 100 miles one way to purchase our Ford vehicles from Rene and drive right past three other Ford dealerships on the way...That's how much we like dealing with Rene Campbell and Mills Ford.
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