Great experience - Kevin A
Jake helped immensely with helping me narrow down what car I wanted to buy and where I would buy it from. He helped answer questions while I test drove multiple cars and made the process of picking the right car for me quite easy and less time consuming than what I was planning on. I left feeling great about my decision and knowledgeable about how Miller Auto works with regards to repairs and service of my car.
Awesome place!!! - Schweringa
My husband and I had a great experience buying our new car!! Everyone at the dealership was so nice and helpful and awnsered any questions we had. Great place and great people!!
Elvis is still the king - John0
We recently purchased a 2016 Ford F-150 from Elvis at North Country Ford. This is the third car we purchased from Elvis in the last 4 years. Elvis always gives us the very best customer service and personal attention. We look forward to our next purchase. Thanks for everything
Welcomed, Comfortable, and Sercured! - Ridin' Big!
My reason for a 5-star rating is due to honesty, straightforwardness, open to my questions of concerns, responding to above stated questions after hours, providing the desired comfort needed allowing me to feel that Sarah Niemela isn't just trying to sell me a vehicle but selling me that Holt Motors is where I need to be! Sarah, from the beginning, was always honest and didn't sugar coat her answers. In my eyes Sarah loves what she does, hiding detail from a potential customer service her no purpose, unlike other dealerships I've encountered. Thank you Sarah and Holt Motors!
New tires + - Tire mount
Gary was very helpful but the service took more than 3 hours. The truck was left unattended after the wheels were mounted for over an hour. I made an appointment, arrived 15 mins early, and still took forever. In the end they simply got lost in there work order and forgot the transmission flush.
Again Gary was thorough and kind but the service time was painful.
Oil Change / Service - Jake
My vehicle was brought in for a Oil Change / Service and it was done on time and also was nicely greeted and a explanation on what was done was covered and I was escorted out to my vehicle.
I have found my dealer - MOPAR driver
Well worth a 2 hour drive each way to go to Owatonna Chrysler. I have been looking for a dealer in our area for over a year. I am a loyal customer. I always leave with a smile on my face. Would not think of going to another dealer in the Iowa, South Dakota, or Minnesota area. The friendliest and most knowledgeable staff I have found.
Excellent customer service - Life is good.
Just piced up our new Ford Edge. Great vehicle for the money. The staff at Sugar Loaf Ford Lincoln always make me feel at home. Never rushed, give me options and take the time to show me how to use and operate all those new high tech gadgets. They have also invited me back for a refresher course on those items that I don't use that often. I really appreciate that!. Thank you, you truly have a amazing team.
Fly in & Drive out -- Internet car shopping - JJ&MAJ
We live in western New York, and discovered a used Ford Escape on Car Gurus.com We called the White Bear Lincoln Dealership in St. Paul, Minnesota, made a deal over the phone, and flew to Minneapolis/St. Paul to pick it up. Tom Taube arranged to have us picked up at the airport for no extra charge. When we saw the car, it was exactly as represented, and we love it! Rich Fuller, the salesman, patiently explained the many special features on the Titanium model, and then he drove off to fill the gas tank for us. We have never bought a car, and driven away with a free tank of gas! The staff at this dealership are superb! Buying this car involved driving home through 7 states, and it was a great experience. We definitely recommend checking out the cars at White Bear Lincoln. Wish this dealership was closer to us.
Helpful salesman - i1600
Dean is very professional and very knowledgable about Hyundai. Would always buy my cars from him. We had an excellent car shopping experience with him
Bought a certified used Edge - CMM
Very pleased with the sales process at Mills Ford. We very much like our 2016 Ford Edge. We have been a longtime customer of Mills Ford and expect to enjoy their continued good service in the future.
Thank you Phil Haas - happy customer 2017
While looking at inventory at Apple Valley Ford a sales rep named Phil Haas stopped, gave me his card, and said to let him know if he could be of any help. I was impressed with this because no pressure of buying. I was just looking. The next day I went back to AV Ford and looked him up. Not only was Phil pleasant to work with he also was very thorough about the vehicle I was interested in. Long story short I bought the vehicle and would not hesitate to purchase our next one from your dealership and Phil Haas.
Dale E Bedard
Waste of time - iFox8
I went to the dealership three times, at there request, with check in hand to purchase a new vehicle. However the prices are high and Krenzen expects MSRP for there vehicles. They use many tactics to justify the higher cost, when the same vehicle can be purchased for less at other locations such as Ashland's Honda Dealer. Personally I just felt that they didn't want to sell me a car. Guess I'm not the Honda type.
I explored all the surrounding dealerships for GM, Ford, Toyota, Mazda, and Subaru. Every location attempted to earn my sale, and were motivated to sale to me. For the same Honda vehicle I wanted I was able to find multiple better prices for it in the surrounding area. Nice dealership but a waste of time unless you don't mind paying more for the same vehicle.
Fresh start - Tommie2
I really appreciate the business and friendliness from selling me a car nice price and options to taking care of my needs during service as well
Poor service, Will not work with customers. - Frustrated
I went to view a F-150. I have a mechanical background and wanted to inspect the vehicle myself. I thanked them for the report they provided me but asked that I inspect the ballpoints with the mechanics. At this request I continually received pushback from the sales rep. After persisting that I would not buy a vehicle without inspecting it, they accommodated my request. Through the inspection the sales rep continually questioned my need to inspect the vehicle. Their report in the battery was that it was in good condition but did not hold a charge. This clearly indicates the need of a battery needing to be replaced but they would not do this. The vehicle was in good condition besides the battery and I wanted to purchase the vehicle. I was going to put down $6k on the vehicle, have all the finances arranged before leaving and come pick up the vehicle a few days later with a friend. Financing was approved and I thought I had bought a truck. This dealership however informed me that unless I picked up the vehicle the next day they would sell it to the next interested customer even though I would have money down on the vehicle and had an agreed upon purchase agreement. The problem with this is, to get the $6 I was going to sell my current vehicle that night to an arranged buyer. If they sold the vehicle from underneath me, I would be left without a vehicle. After much arguing back and forth I ended up standing up and walking out. Their comment was, "you have to work with us". Nowhere in this exchange did I feel the company was working with me. Very disappointed the dealership was not willing to accommodate my purchase agreement and plans to pick up the vehicle. Customer service was not customer focused. Their vehicle inspection passed obvious deficiencies as acceptable.
Dishonest service department - Kevin
Bought a 1996 town car from them. I discovered the coolant was very dark green. Drained the cooling system and put in fresh coolant. Almost immediately the car was running badly. Noticed the coolant was really low . Filled it back up . Same thing car ran poorly ,staling out and not holding the coolant.
Took A loook at the coolant that was drained out ,as i had it in jugs to take to recycling.
Noticed that there was ALOT of SEALENT IN IT . THEY PORED LOTS OF STOP LEAK IN IT TO COVER UP A CRAKED INTAKE MANIFOLD.
I AGREED TO HAVE THE CAR REPAIRED.950.00 WAS THE COST. It gad snowed quite a bit before i picked the car up , and noticed Damage on the drivers side rear quarter panel and bumper. Told them about it and i still cannot believe what came out of the services managers ,Jean's mouth. She said i was seen driving the car off the lot and bringing it back hours later. WHAT!!!!! YOU SHOULDVE CALLED THE COPS. SO I STOPPED PAYMENT ON THE CHECK .
CALLED A FEW MONTHS LATER AND TALKED TO THE OWNER, RANDY LEE. He couldve cared less . Should have learned my lessson . But no i bought from them again.
Ripped off - Mankato Ford ripped me off
We purchased a used vehicle that they stated was in "excellent condition" (3) days later the transmission went out. I contacted them they refused help
Worst place to deal with. - Trevor98
I bought a used 2005 bonneville from them 6 months ago the salesman was happy to show off everything they fixed and said I wouldn't have any problems with the vehicle. I took his word on it which was a big mistake. Had the first prolem the same week I bought the car and over 6 months I've had to put $2000-$2500 into the car just keeping it running not even including basic maintenance! The car is a major money pit and I owe way more than it's worth. Every time something gets fixed my mechanic tells me the problem has been there since before I bought the vehicle and should have been seen on any dealerships inspection. Now it is sitting in my driveway because it would cost $800 dollars to fix what's wrong with it this time. I went to talk to the owner of rc bliss. I tried being nice about it and I was in no way asking for money or free service I was just trying to tell him my situation and he got very pissed very quick and kept repeating he didn't build the car and that I needed to grown up and learn how the real world works. He was very rude and u couldn't believe how he could treat a customer but he made sure the car was not his problem because I was stupid enough to take the money pit off his hands. The cars are over priced junk the owner is a complete tool and I will never buy another vehicle here again!
Sales And Leasing Specialist
Holt Motors Ford of Cokato
Sales and Leasing Specialist