Perfect - Wildman
Very happy with the service here. Purchased a vehicle and it just can't go any smoother. Hugo Del A Rosa was pleasant to deal with. No hassle and no pressure.
Fixed vehicle fast on a cold New Year's Eve Saturday morning - Todd Sabin
While travelling over the holidays, my family stayed the night at Albert Lea while passing through Minnesota. Late on Dec. 30th just as we reached Albert Lea, a grinding noise began in the driver-side front wheel. The next morning (New Year's Eve), I called several service shops and Dave Syverson's was able to fit us in, even though they had a full shop of work. It was obvious they want to help us out so we wouldn't be stuck over the holidays, and went out of their way to make it happen. The service shop was able to fix the issue and get us on the road again with only a two hour delay.
Carrie Bellows is awesome - Happy customer
Carrie made the experience of buying our new truck awesome. She is knowledgeable and personable. I feel that we were respected and that we got a great deal.
Holt Ford with Justin - Dillion
Our experience was excellent, with Justin's help we got exactly what we were looking for! He went up and beyond to find what we were looking for.
Tim Baird is awesome - Johnkuhl
Leased a new Lincoln from Tim. Provided best experience that I have ever had with a dealership. Very mindful of my time... He also helped me a couple days after my purchase with a few questions. He is a good one to ask to help you!!!
Oil Change / Service - Jake
My vehicle was brought in for a Oil Change / Service and it was done on time and also was nicely greeted and a explanation on what was done was covered and I was escorted out to my vehicle.
I have found my dealer - MOPAR driver
Well worth a 2 hour drive each way to go to Owatonna Chrysler. I have been looking for a dealer in our area for over a year. I am a loyal customer. I always leave with a smile on my face. Would not think of going to another dealer in the Iowa, South Dakota, or Minnesota area. The friendliest and most knowledgeable staff I have found.
Excellent customer service - Life is good.
Just piced up our new Ford Edge. Great vehicle for the money. The staff at Sugar Loaf Ford Lincoln always make me feel at home. Never rushed, give me options and take the time to show me how to use and operate all those new high tech gadgets. They have also invited me back for a refresher course on those items that I don't use that often. I really appreciate that!. Thank you, you truly have a amazing team.
Fly in & Drive out -- Internet car shopping - JJ&MAJ
We live in western New York, and discovered a used Ford Escape on Car Gurus.com We called the White Bear Lincoln Dealership in St. Paul, Minnesota, made a deal over the phone, and flew to Minneapolis/St. Paul to pick it up. Tom Taube arranged to have us picked up at the airport for no extra charge. When we saw the car, it was exactly as represented, and we love it! Rich Fuller, the salesman, patiently explained the many special features on the Titanium model, and then he drove off to fill the gas tank for us. We have never bought a car, and driven away with a free tank of gas! The staff at this dealership are superb! Buying this car involved driving home through 7 states, and it was a great experience. We definitely recommend checking out the cars at White Bear Lincoln. Wish this dealership was closer to us.
Excellent professional small town dealership - Dave and Deb
We visited other dealerships in the area and found Deml Ford to be the most sincere, honest and professional dealer of them all. We will be back for future purchases and service. We have already recommended Deml to several people we know.
Review - dan139mj
As I said on the page before some of the answers were because I was in a hurry. My wife or I don't own a smart phone so we can't hook ups to Blue link. Adamson has been helpful on follow up visits And phone calls
Bought a certified used Edge - CMM
Very pleased with the sales process at Mills Ford. We very much like our 2016 Ford Edge. We have been a longtime customer of Mills Ford and expect to enjoy their continued good service in the future.
Beware shady practices - Kai
First impressions are everything, and upon walking into this dealership the
employees rush to ensure you are being treated well. Don't let this fool you,
they are hiding what I feel are some pretty shady practices. My sale went
great and everything went smoothly but upon returning months later I realized
they are not the people I thought they were. I had Ford tow my vehicle to the
dealership (using Ford's tow coverage) to find a cylinder had lost all
compression. The dealership notified me that they wanted 600 dollars before
even looking at it. Keep in mind this is a brand new vehicle with less than
10k miles and the engine has failed. After I denied the verbal contract and
requested my vehicle be returned to me, the general manager told me he can't
do anything to help me and that I should come pick up the unsafe vehicle and
drive it home at my own risk. I've never met a manager who wanted to put their
customers safety on the line. There are many ways he could have worked with me
to make things right but it sounded like he didn't want to take any effort at
all to keep a customer.
There were multiple shady-sounding clauses in the paperwork they had me sign,
and I feel the general manager may have added these himself in hopes I never
come back. They wanted no part in helping their customer who had recently
bought a brand new vehicle from them, and the fact that they personally
appended some shady clauses hidden in the middle of standard paperwork
verbiage in the hopes the customer doesn't see it is a good representation of
how far a dealership will go once they have your money. Throughout the
process, I felt that multiple employees were downright rude and the general
manager wanted no part in keeping a brand new customer.
Waste of time - iFox8
I went to the dealership three times, at there request, with check in hand to purchase a new vehicle. However the prices are high and Krenzen expects MSRP for there vehicles. They use many tactics to justify the higher cost, when the same vehicle can be purchased for less at other locations such as Ashland's Honda Dealer. Personally I just felt that they didn't want to sell me a car. Guess I'm not the Honda type.
I explored all the surrounding dealerships for GM, Ford, Toyota, Mazda, and Subaru. Every location attempted to earn my sale, and were motivated to sale to me. For the same Honda vehicle I wanted I was able to find multiple better prices for it in the surrounding area. Nice dealership but a waste of time unless you don't mind paying more for the same vehicle.
Nate and Gregg were great!! - ChanhassenGuy
We had a great experience with Nate Bash and Gregg Wilwert at Bloomington Lincoln. We've talked with Nate a few times and he has always been very attentive to our needs and very responsive over email. Gregg was great at walking though leasing options and in getting us the best deal possible on a new Navigator. This is a top notch dealership and Nate and Gregg were among the best sales people we've dealt with. Would definitely recommend!
Horrible experience - Mario
I went in the dealership I was in there for about 5 five minutes until finally someone asked if I had been helped. Chris Anderson was my sales representative. I went to look at a 07 chevy tahoe I test drove it it drove great.I decided to buy it from them.the same night I bought it from them I filled the fuel tank a day later the vehicle was leaking gas very bad took it to a chevy dealer and turns out the gas tank and fuel pump was leaking fuel I called my sales representative to explain him the situation he said well it wasn't leaking in our parking lot. I told him if they could repair it at no cost since I bought it from them and his answer was yeah but we are not going to cover any repairs or parts basically I have to pay everything out off pocket. I will definitely not buy any more cars from them
Ripped off - Mankato Ford ripped me off
We purchased a used vehicle that they stated was in "excellent condition" (3) days later the transmission went out. I contacted them they refused help
Worst place to deal with. - Trevor98
I bought a used 2005 bonneville from them 6 months ago the salesman was happy to show off everything they fixed and said I wouldn't have any problems with the vehicle. I took his word on it which was a big mistake. Had the first prolem the same week I bought the car and over 6 months I've had to put $2000-$2500 into the car just keeping it running not even including basic maintenance! The car is a major money pit and I owe way more than it's worth. Every time something gets fixed my mechanic tells me the problem has been there since before I bought the vehicle and should have been seen on any dealerships inspection. Now it is sitting in my driveway because it would cost $800 dollars to fix what's wrong with it this time. I went to talk to the owner of rc bliss. I tried being nice about it and I was in no way asking for money or free service I was just trying to tell him my situation and he got very pissed very quick and kept repeating he didn't build the car and that I needed to grown up and learn how the real world works. He was very rude and u couldn't believe how he could treat a customer but he made sure the car was not his problem because I was stupid enough to take the money pit off his hands. The cars are over priced junk the owner is a complete tool and I will never buy another vehicle here again!
sales and leasing specialist
Holt Motors Ford of Cokato
Sales and Leasing Specialist