We are new lifetime customers. - Marco_123
Excellent customer service. They took the time to explain every detail and synced our phones with the car before we left the lot. Prices were great, we will definitely be going back!!
Great communication, was easy - justin25
Well I came in asked for a price range on a car that i wanted and came within just a few hundred Dollors of what I had asked for. Stayed in contact with me the whole time answered all my calls. Easy to understand what I was buying as far as warranties ect. Never pushed anything on me that I may not have been sure of purchasing at the time a sale,
Tire Pressure Censor on the RF tire on my 2015 Edge. - Nancy Tinquist
Every one that I spoke with was very friendly and professional. The work was done in the time limit they quoted. I will continue to use your service. Thank you.
Best car shopping experience EVER - CT
No pressure salesman, he let the car sell itself... it did! He was very helpful with answering all questions we had. We had emailed several dealerships inquiring about cars and he was the first (and one of the only ones) to reply... offering info on vehicles in stock as well as what could be ordered. THANK YOU Craig L.... I love my new car!
Great new Truck buying experience - Bill, retired Law Enforcement
I have purchased 3 vehicles from Mike Heiss over the years, I would highly recommend him. Excellent in knowledge along with a great personality along with "no high pressure to buy".
Along with that Brian O'Leary Service consultant at this dealership is great. I had a recall on a vehicle and he had it repaired properly and within the time frame I expected. In closing great dealership all the way around.
First Class service - Kevin
Scott is a no pressure, respectful and appreciative salesman. I spent nearly six hours at the dealer and Scott was upbeat and helpful all the way to the end. If a particular Ford catches my eye again, There's no doubt I will seek out Scott Warner.
Amazing service! - PKosel
We had the absolute pleasure of working with Nick B. in sales and couldn't have been happier with our experience. He was patient and truly took the time in showing us multiple vehicles. He was incredible to work with and made sure we were 100% on our decision in buying a new car. We ended up buying a Ford F150 which was perfect for our expanding family and Nick was very thorough in explaining all the features of the truck and made sure we were making the best purchase for us! Thank you again Nick and Morrie's Ford!
I have found my dealer - MOPAR driver
Well worth a 2 hour drive each way to go to Owatonna Chrysler. I have been looking for a dealer in our area for over a year. I am a loyal customer. I always leave with a smile on my face. Would not think of going to another dealer in the Iowa, South Dakota, or Minnesota area. The friendliest and most knowledgeable staff I have found.
Awesome experience again... - lee
Was in Winona last Saturday running errands. Stopped by Sugar Loaf Ford Lincoln for some wiper blades do to all the snow slop and trucks on the roads. I had them change the oil as long as I was in town being they have a special.
I took a moment to look at the new 2015 models while I was waiting.
Well the short version of my story is, with the current new car lease specials on the new Lincoln MKS AWD's. And the high demand for the low mileage used MKS AWD's I went home with a new 2015 model. I lowered my current payment and back into 4 years and 48,000 miles of full warranty!
Sonata - crickethj
I really like my new car and I'll be returning to Adamson's in the future. The staff was very friendly and made me feel comfortable while I was there. They answered all my questions professionally and thoroughly to my satisfaction.
Shady Dealership Bloomington Lincoln Bloomington MN - peppaluc
We drove over from WI to purchase (cash deal) a 2008 Van on January 29, 2016. While prepping vehicle the sales person Jennifer noticed Tire Sensor light on, she took into service they tried to reset sensor and decided it needed replacement, we waited at dealership while they supposedly went to local GM to get sensor and reset. We left dealer and were only 20 minutes down hwy when light came on. We were in rush hour traffic so couldn't stop immediately to check for flat tire etc. so we pulled into Woodbury Mall immediately put a call into call Jennifer our salesperson. were told she was with another customer so we checked tires to make sure tires weren't flat/low pressure and when they all checked out fine we drove unto our hotel in Hudson . We again called dealership from the hotel parking lot around 5:30 pm and spoke to Gary the sales manager. We asked if we should come back to Bloomington Lincoln and Gary stated we should take it to our local GM dealer get it repaired and send him the bill. ( WE HAVE OUR PHONE RECORDS ) We were staying in Hudson that night to visit our daughter at UW River falls, and decided to double check on Saturday in case they wanted us to bring the van back before we headed the 4 hours home. We were again told to take the vehicle to our local dealer and send bill. We did as we were told, after having a second sensor repaired back home we sent bill to Jennifer, waited 2 weeks then called , amazingly it was lost in mail. So my husband faxed it . another 2 weeks went by no reply finally Jennifer returned our call and couldn't remember any of it, After a heated discussion I was able to jog her memory, she said she would investigate it. Nothing again. We contacted again and got Gary he too has given us the runaround. Here we sit another week or two has gone by completely ignored with a $300 dollar repair bill . So we are filing with Better Business Bureau and hopefully others will not be put in our situation. Beware we have seen many poor reviews on various websites, Don't bother trying to read or write any reviews on their own website, strangely that section of their website is "Unavailable" which leaves me to think they have much to hide.
Thanks for the great service! - Em
Thank you so much, Gary Cora for helping me choose my new car, the Nissan runs great!
I love the car and how beautifully it runs!
Poor customer service and not telling charge for diagnostic. - susan stewart
My 88 year old mother brought her Mercury to White Bear Lincoln Mercury to have the oil changed on her car yesterday. She has been a customer there for 20 years and bought her Mercury and a Lincoln from them. When she saw her car parked where they put the cars when they are done, she went to get her paperwork from Ryan so she could pay for it and leave as she was in a hurry to get somewhere. Ryan came out and told her that her transmissions was wet and asked her if she had a cement driveway to see it leaving a puddle. She told him no she did not have a cement driveway, then Ryan proceeded to tell her it was spraying transmission fluid out all over when she was driving the car. (The car is parked in our garage on cement and has never left a drop of anything underneath it). So after getting her all upset, he tells her they need to diagnose what is wrong with her car, failing to tell her this is going to cost her extra. She told him that she did not want to do anything without talking to her son-in-law first. Ryan went ahead and diagnosed her car so he could tell her son-in-law what it needed. She asked for her car (which now magically was no longer parked in the "done" area), Ryan told her that it would cost $609 to fix her transmission leak. She said I am not going to do anything without talking to my son-in-law. Ryan wouldn't giver her the car, he told her he was giving her a rental car and just sign here for the rental agreement. She didn't understand why he was giving her a rental car but she was in a hurry. (They gave an 88 year old woman a $60,000 Lincoln that they had to explain to her how to operate because of all of the buttons!) Needless to say, I was outraged. So today, I drove the rental back and asked to speak to a manager. She wasn't in today but the service man asked how he could help. I explained the situation and told him we are not paying for this rental car and we just want to pay for the oil change and get her car back. He was beyond helpful! He gave me the managers name and he discounted the oil change for the inconvenience and he even washed the car when he brought it up for us. Just as we were paying for this, Ryan called the office and said there were more charges. He came up and said she owed $106 for the diagnostic. I told him that he did not explain to her that there would be a fee and she was not going to pay for that. Ryan said he couldn't do anything that I would have to talk to a manager. After waiting another 10 minutes for him to show up, he comes up with reducing the fee to half for the diagnostic plus the oil change. I told him no. We are paying for the oil change only. The manager told me fine, they are going to keep the car and auction it off (I already had the keys that the first guy had handed me). Just then a code enforcement officer walked in and the manager said we already have the police here to deal with this. I said good and was about to talk to the officer and she said, I am not up here for this. So I turned around again and told the manager I am only paying for the oil change. He said he wasn't going to do anything else and walked away. Ryan then started in about the diagnostic fee and I told him again, I am not paying for that. Then the manager walked back in again (I'm assuming that he realized I had the keys) and said just charge her the retail price for the oil change and be done with this. After I waited another 10 minutes for that bill to show up, they left $40 on there for diagnostic plus the oil change. I was like are you kidding me?! The cashier went and had the bill corrected. The first service guy and the cashier were fabulous to deal with. Ryan and the short little dark haired man wearing glasses should be fired. They just threw away a 20 year customer. I have never witnessed anything so unethical in my life. If you are a senior citizen or not mechanical, do not bring your vehicle for repair here. They will lie to you, scare you and rip you off if you let them.
Ripped off - Mankato Ford ripped me off
We purchased a used vehicle that they stated was in "excellent condition" (3) days later the transmission went out. I contacted them they refused help
Deml Ford is a great dealership with very knowledgeable... - bclpe
Deml Ford is a great dealership with very knowledgeable sales reps. Both Mike and Brad are very professional and thoughtful and do not try to push sales. I live in the Twin Cities where there are tons of other Ford dealers (one just less than a mile away) but I would drive the extra distance because I know that no other dealer will be as honest and have as much integrity as this dealership.
I had such a wonderful experience at Mill's Ford in... - djboll
I had such a wonderful experience at Mill's Ford in Willmar MN. This was the first dealership I went to and it was great from the start. I worked with Adam Hess and he was so great and down to earth. He was not pushy at all which was so nice. We told him what we were looking for and he showed up options and the first car he showed us is what I bought. He was very knowledgeable, patient, friendly, gave us options that worked for us with financing and had my car with a trade in value a hour later. I could not have been happier with the customer service. I would recommend going in to just meet Adam Hess and see all that Mills has to offer to people.
This is an outstanding dealership. In the past three... - jschullo
This is an outstanding dealership. In the past three years we have purchased a Lincoln MKS and a F150 Lariet from Mills in Baxter, MN. The sales person with whom we dealt was Rene Campbell. She is the best of the best. She was extremely helpful and patient with my wife and I while we looked over the excellent inventory and made our selection. We travel 100 miles one way to purchase our Ford vehicles from Rene and drive right past three other Ford dealerships on the way...That's how much we like dealing with Rene Campbell and Mills Ford.