61 New Jersey Ford Dealers

The dealership did a great job. - annrayot

The dealership did a great job. They were very helpful in helping us choose our vehicle.They staff was very nice too.

Service advisor (Justin) and mechanic (Chris) explain - vjgas

Service advisor (Justin) and mechanic (Chris) explain everything about my issue and performed the repair. Exceptional service 100% satisfied.

Everyone at this dealership was a professional from - TED

Everyone at this dealership was a professional from Jordan , the sales manager and the parts and service people were very good.

I requested the cancellation of an extended warranty - richrick

I requested the cancellation of an extended warranty because I traded the vehicle in on 6/26/2025. Mr Lawson said he would take care of it. Two months later after several attempt to contact the dealer for follow up and status information I contacted the corporate ford organization to solicit help. They did this and Mr Lawson reached out and asked me to sign a cancellation notice (two months after he said he would do it) which I returned to him immediately. He said I could expect a refund within 2 weeks. Three weeks later I tried to contact him through email. No response. I then contacted Mr OBrien (general manager) via email ( second time I tried to get his help and he never responded) to get his assistance. Nothing. I then called the dealer and Mr Lawson answered the phone. I asked him for a status and he took my number (they have it in their system) and said he would get right back to me. He never responded. That was 2 weeks ago. I tried to get corporate ford involved but they said they have done all they could These are the most dishonest people and I would like all who might consider using ciocca to consider another dealer option. I’m sure I’m not the only consumer they have failed to provide proper service to. Buyer beeare

Wonderful courteous service. - agramkow

Wonderful courteous service. Leanna was extremely helpful, keeping me aware of the progress of my vehicle. I give Leanna 5 stars.

Keung, Dominic, and the rest of the Ford team made this - Jamesgawrylo

Keung, Dominic, and the rest of the Ford team made this an easy and fantastic experience!

The staff always does an amazing job… very professional - JB

The staff always does an amazing job… very professional and attentive! Would recommend services there

This dealership went above and beyond to help me find the - berrisheri

This dealership went above and beyond to help me find the best deal I could get. I highly recommend them.

Was charged for 3 hours of labor and the job was done in - Valentang9

Was charged for 3 hours of labor and the job was done in less than hour was told that was what the book calls for what ever that meant

From the start, communication has been inadequate. - cmwinka

From the start, communication has been inadequate. I was not kept informed about the progress of the work, and my calls and messages went unanswered or were delayed, leaving me uncertain about the status of my car. The quality of the work performed has been unacceptable.

Excellent customer service. - Vas1538

Excellent customer service. Always very kind and courteous. Communication is great. Everything always completed on time or earlier. Thank you very much!

Service is the best! - Dana

Service is the best! Professional, courteous and always goes above and beyond. Been a customer for 25 years!

Holdman Maple Shade is by far the best dealership that we - claudine

Holdman Maple Shade is by far the best dealership that we have ever dealt with. They fantastic and are wonderful to our Military!

From first email inquiring about a vehicle on the lot to - Janet Ford

From first email inquiring about a vehicle on the lot to the test drive to the purchase was seamless. Vinny and Mark were friendly, respectful with no pressure.

Worst dealer service and parts department ever! - brucecaruso

Worst dealer service and parts department ever!!! If I could give them a 0 stars I would. Previously waited almost an hour to check on a part at the parts desk. Also just went there for a flat tire, waited 2 hours to be told the tire can not repaired, which was obvious by the damage and included picture. After being without a vehicle for 3 days, and checking every day, being told they were waiting for claim approval, I found out that claim was never submitted by Bob and the dealership!!! This was confirmed by the Ford tire care team. What sort of a company would lie to their customers face daily and leave them without a vehicle? If I hadn’t pushed the issue I would guess I would be waiting at least a week given that I only learned the truth on a Friday evening. Do not trust this dealership, whether it is Fullerton or Performance.

I was on a tight budget and couldn’t find a car I wanted. - Jennifergorini

I was on a tight budget and couldn’t find a car I wanted. Danny and Rosario helped me so much. I got approved and left with a car I love. Highly recommend Stevens Ford

Amazing and reliable dealership. - Shewolf1919

Amazing and reliable dealership. Andy has always been our favorite salesman because he is honest and wants his customers to be happy with their purchase. This year we purchased our daughter's new Ford Escape, financed our return lease Ford Explorer and leased a new Ford Explorer ST. We are a very satisfied Ford family and appreciate how easy it is to do business with this dealership. Everyone there is courteous, professional and really care about their clients.

I dealt with Fred while buying a used car. - Bbfishman

I dealt with Fred while buying a used car. He made it very quick and simple. No B.S games or sales tactics. Everyone I dealt with was very pleasant and I would definitely buy a vehicle from them again.

Steve Silverstein did a great job locating and bringing - smull

Steve Silverstein did a great job locating and bringing in my new 2024 F250. Pleasant buying experience all around.

The staff here is wonderful and very friendly. - jincat72

The staff here is wonderful and very friendly. The manager Sal is very helpful. I highly recommend Ford of Englewood if you're looking for a Ford.

Took our F350 there and what was said was done WAS NOT. - Brattoledawn

Took our F350 there and what was said was done WAS NOT. They charged over $2000 for nothing. Do not go there.

this is absolutely the most expensive and either - danmoses

this is absolutely the most expensive and either incompetent or totally rip-off places my friend has been to. He's spent 13k on his two cars there in the last few months (on nothing major - no transmission or motor or ANYthing like that. Jeannette will take care of you nicely lol. TWICE, after charing a couple of thousand, the car didn't work and they had to "do something else" - one time with an added charge. 2800 dollars for a fuel pump - and he got it back and the car didn't work 2 days later...she said the part wasn't available so they tried to do it without the part. lol...This is a dealership? It's embarrassing!!!. And it's continuous

The Dealership from xxxx. John - Jake1075

I don't know where to start with this!! This has to be the most dreaded ford dealership in the state from there salesman to the cruel and arrogate billing people at the service widow. They will try to steal your hard earned money that u work for at every turn. I give fare warning to all I am just trying to save the good people from there sham that they can call a business. Beware of these people I hope by reading this u will make a better choice.

wouldn't honor internet price - yedi186

was willing to buy a new vehicle off the lot but was told the advertised price was wrong and they couldn't sell it for that. they refused to honor the internet price even though it was their error. ill order it from flemington ford, they dont play games and there is a reason they are #1.

Great service and overall great experience - Schmidty26

Ed Ryan and his team did a great job replacing the motor in my 2012 f150 3.5 ecoboost. Work was done in a timely matter along with frequent updates on the status of work being completed. The service team also took detailed pictures of the old damaged motor during tear down. Ed was even able to negotiate with ford corporate to help assist me financially with the repairs being done. The truck was fully detailed and ready for pickup. One year before this, I purchased a 2016 Ford Edge from bayshore in Pennsville and both times it was a good experience and they are a pleasure to deal with. Highly recommend.

My experience at All American Ford was a very positive... - Meeshkas

My experience at All American Ford was a very positive one. Jerry my salesperson was very nice and informative and Danny was very helpful explaining the Sync system to me.