32 New Mexico Ford Dealers

Great quick service! - KATARINAALLEN12

Great quick service! So convenient which is very helpful. So glad I don’t have to go to Albuquerque !

Great and fast service Dido dido dido dido dido dido - robajay

Great and fast service Dido dido dido dido dido dido dido dido dido dido dido

Have always received good service from this dealership. - Tom D.

Have always received good service from this dealership. Purchase process was quick and painless. Always good to deal with over 30 years.

Have had both of our Ford vehicles serviced here for more - abourne4

Have had both of our Ford vehicles serviced here for more than years. Generally fine service. Clean and comfy waiting areas and customer-focused staff.

Braden and Barry with Stephen helped us get a good deal - geribickham

Braden and Barry with Stephen helped us get a good deal with Houston and I! Much love and appreciation, they worked hard gave much effort even took a couple of times picking out the right vehicle. They really wanted to make it happen today, not tomorrow. Thank you again, customer service is great met us upfront and directed us to earn our business.

This is now my second vehicle purchase with this - elvale0187

This is now my second vehicle purchase with this dealership. I filled out everything online and had a quote from Capital One sent it in and other documents they needed. Went for a test drive and withing 20 minutes I was driving home.

2025 F-550. - TOM

2025 F-550. No insentives. No dealer perks, warrently. Nothing. Arrived at the dealership, The truck i came to buy, screaming down the road, certain damage to the Truck. You cant push any brand new vehicle that hard. Takes a break in period of 500 to 1000 miles. Asked the sales person why he would do that? Said there is no break in for new vehicles anymore. Said i wont buy it after that. Pressure, Lies, and the stress from the sales and salesmanager, single piece of paper with a number, no explaination. Pay and get out. An experiance you only see on TV. I've bought and leased new veJared Taylorhicies. Worst experiance. Hope Rich Ford never calls. I would give Rich Ford 0 stars if i could.

Emily was top-notch. - susanpool22

Emily was top-notch. Best trading experience that I have had. Will be a returning customer and I will recommend her to all my friends. Gold Star to Hamilton and all the staff.

Just shout out to Cassey and rob amazing people ,they all - adangutierrez1967

Just shout out to Cassey and rob amazing people ,they all about your type of workers ,please give them a raise and also all staff of roswell ford God bless each one of you injesusmightyname

Sales person told me the price was 30,000 after a hard - Mad customer

Sales person told me the price was 30,000 after a hard inquiry on my credit they tell me it's 40,000. Who does this? Very disappointing. I will never go back !!!!

Wife and I were passing through the 4 corners area this - steven.dopke

Wife and I were passing through the 4 corners area this past June going from Phoenix to Chicago. Power steering rack on our 2015 Explorer went out in Kayenta Az. I knew this was going to need factory Ford expertise and we heard several good things about Ziem Ford. Limped the Explorer from Kayenta to Farmington with no power steering. Justin May, was our service writer and was top notch. He was able to get us in the next day. Unfortunately they had to get a new steering rack from Denver and to no fault of Ziem Ford, it took 6 days to get the part. Justin was able to arrange a loaner car which eased the sting of being in beautiful Farmington Nm. for almost a week. ;) Extremely happy with the service we received from the entire service department and would recommend Ziem Ford to anyone!

⚠️ You’ll regret going here! - DesertSand34

⚠️ You’ll regret going here! ☢️ Dealt with this Dealer for 6 , LONG years. You are better off driving to ABQ, Santa Fe, Farmington or Arizona. Their sister dealership in Gallup, Champion, is no better. Most of the time the phones have issues, no answer during business hours, not even voicemail. AWFUL *️⃣ They have ZERO idea of what any semblance of CUSTOMER SERVICE is. They are ABSOLUTELY the MOST RUDE people I’ve dealt with at ANY Dealership. You can stand at the desk and it is like they see through you, on their phones, standing around, chatting and joking (can hear convo’s), doing nothing, and wont address your presence. They make you wait around with no sense of urgency or trying to get work done, just EXISTING in the space of the building, drawing a $$ check, not earning one. Frequent turnover or lack of employees. At one point this year they had 1 technician and a Service Manager. Couldn’t get to a ticket for weeks at a time so couldn’t bring vehicle in for repairs. 🗣️ The newest young girl in “Service” ** ALLISON** is inept, unskilled, little to no knowledge about auto anything, and seemingly thinks she is the General Manager of the entire Dealership. She speaks extremely condescending, supercilious, patronizing, pompous and has literally yelled loudly at me, and hung on the phone up on me twice. When talking about my issue, was RUDE, CONDESCENDING, OFFENSIVE, HAUGHTY. In person, was crude, dismissive and reinforced that my observation and verbiage is on point. 📌 This is a consistent attitude throughout this Dealership Family/Employees, to include the Owner, Stacey Corley. I’ve purchased at least 18 cars, all over the country, different brands from Chevrolet, Ford, Toyota, BMW and Lexus, and I’ve even financed through Ford. This “place” tops the WORST (especially in SERVICE DEPT) in customer interaction, caring about the needs of the customer or communication along the way. As well: timely, accurate, thorough, follow through or finding the issue, attempting to replicate instead of saying it’s “intermittent” and charging you for diagnosis, even when UNDER *FORD MANUFACTURER WARRANTY*! Don’t walk, but RUN to a different Dealership, as once you get stuck, you’ll recall this post.

Upon pickup they tried to convince me an airbag and - MT

Upon pickup they tried to convince me an airbag and possible punctured fuel tank Factory recalls were "Courtesy Recalls." I asked for explanation which advisor told me they were only checked it I had experienced a problem with them. I said "I still don't understand. She told me that if I experienced a problem with either, they would look at them and only repair them once free and next time I would be responsible for full payment. Those two recalls were not corrected. Two other service advisors sat idly by not bothering to help the struggling advisor, nor, most importantly a customer. Mind numbingly inadequate unsafe training. I can't believe the liability and ignorance this dealership accepts from its employees.

Took my F150 in for a major recall. Robbie, Raul, and... - RLG

Took my F150 in for a major recall. Robbie, Raul, and Steve were awesome. I told them upfront I was going to review the work as last recall was a total disaster, they said Tommy is very particular about his work and not to worry. They were right, all was correct and looked great.

Morgen is always wonderful in taking care of my care. - slashlazy7

Morgen is always wonderful in taking care of my care. I appreciate the John and the service department. Thank you. They also did a great job on my Jeep last week.

Up front and helpful - VanPeltJ

It actually took me a few months to figure out the vehicle that I wanted and to get everything together. I worked with the same sales person who was very understanding and went along with all of my detours. He helped me find a truck that I am very happy with that I probably would not have picked out to start with. The only reason I didn't give five stars was that there wasn't much selection at the time that I visited in used trucks. It was the best experience I have had with buying a vehicle.

So appreciate the help and courtesy we received - norcalgma

My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.

I went to Ruidoso Ford after looking at a Ranger at... - Joe M

I went to Ruidoso Ford after looking at a Ranger at another dealership. The other dealer had a “closer” on staff who honestly just put a bad taste in my mouth. I called Ruidoso Ford and spoke with Pierce Montoya and went to see him the next day. Pierce was awesome! Everyone at Ruidoso Ford was super nice and helpful. It’s a dealership with old school values. The owner’s office is right at the front door and he spoke with me several times. Every single person there was extremely nice and helpful. This is a dealership I would send my family to. The price was great! But more than the price I was treated like a person and not a pay check. If I could give them more stars I would. You would be crazy not to go the Ruidoso Ford. Go see Pierce he will take great care of you!

Gave me great service. Did an outstanding job on my car. - cukamalu

Gave me great service. Did an outstanding job on my car.