1,451 North Carolina SRT Service Centers

Neil Sergio and all the staff are always professional - ZMZENGLISH

Neil Sergio and all the staff are always professional courteous and awesome! They are the reason I keep returning. Thank you all!

They will work with you. - rpheagin

They will work with you.on your lease and warranty. Great place to get a lease.

Great experience with Ron and the finance manager Tim - jaddiasfranklin51

Great experience with Ron and the finance manager Tim great people and excellent service I am very happy.

Very efficient and worked to take care of the issues I've - Stevenbarry139

Very efficient and worked to take care of the issues I've been having with my car

This dealership sold me a service contract with Ally. - SWAINNATIVE

This dealership sold me a service contract with Ally. Ally sucks. The service advisor is burdened with the paperwork instead of "advising". Dealing with Ally sucks so bad that I paid .5% more interest to move my business to my local bank. Waynesville sold me this xxxxxxxx and I hold them solely responsible for burdening me and their advisors with this crap.

I am very pleased with this dealership and the service - tbarbur

I am very pleased with this dealership and the service department. They’ve got me right in addressed to my problems took care of any recalls. I felt very welcomed and appreciated.

First experience with them and was more than pleased . - jeff.foster

First experience with them and was more than pleased . Everyone was courteous and did exactly what they said they would and more ! I would rate them at 100 .

Service dept technicians need some serious training. - RWPHELPS

Service dept technicians need some serious training. Also need to be truthful with customers about issue with vehicles

Brandon is always excellent to work with. - JDSCHELL

Brandon is always excellent to work with. It is the only place we service my wife’s car.

The day that I called to make an appointment for my oil - ernestajr824

The day that I called to make an appointment for my oil change and tire rotation, they took me in that morning. I was also made aware of my cabin filter. I am always happy wit the service at Hiester CHEVROLET in Lillington.

Excellent service from the Service Department! - Mark.sweeney32

Excellent service from the Service Department!! We had a travel emergency, oil pressure fail light turned ON. We were able to GOOGLE search for a CJDR dealer and were able to drive there. Bill Perry understood the emergency, and was able to slot us into the service schedule. Tech Mr. Garcia-Alcantar found the problem, the oil pressure sensor blew out and is leaking oil. Super good technician 👏👏 . So, sensor replaced, oil and filter change done, checked sump for metallic particles, and a complete vehicle inspection done. All this done in two hours on their busy schedule. Cost? Much less than I expected, worth every penny for peace of mind. Back on the road, 6 hour trip to home, the Jeep performed flawlessly. Shall definitely visit Hiester CJDR again as needed, they are located an hour North of our kids. Very good to have a backup plan. Thank you to the team at Hiester CJDR. - Mark S.

Shayle was very knowledgeable on every subject I needed - Melmajor14

Shayle was very knowledgeable on every subject I needed help with! In every aspect of my search he was a great deal of help!

Justin was awesome he help me get all the paperwork - 2018 ford focus

Justin was awesome he help me get all the paperwork necessary for me to get my vehicle back on the road he’s exhibited create customer service and speedy communication!

Service was prompt and thorough! - SORTEBERGB4

Service was prompt and thorough! Staff was friendly and went over all parts of upcoming maintenance schedule!

Work was profi Work Performed as requested and complete . - garydianne

Work was profi Work Performed as requested and complete . Good good good good good

Great job! - EasyE

Great job!! I was going to wait for service on my truck, and they offered me a shuttle service for free. I did not even know they had this service available, they dropped me off and picked me up! Was great for me because I work remotely at home, so I was able to get back to work quickly. Next time I plan to utilize their valet service! John Heister is a great dealership to purchase a vehicle from. They care about customer service, and it shows. This is a benefit for customer that purchased their vehicle from Heister.

End of June 2025, we are driving home and passing through - Mark.sweeney32

End of June 2025, we are driving home and passing through Sanford NC. The "Check Engine Oil" indicator comes ON. Very fortunately, a GOOGLE search on my phone finds Hiester CJDR only 6 miiles from my location. Got to the dealership OK, went to Service Office, and met Bill Perry. I explained our emergency, he was able to immediately get the JEEP into a repair slot. The Technician Mr. Garcia-Alcantar found the oil pressure sensor had split and was leaking oil..... So, new part installed, an oil change and a new filter, and a complete complimentary Factory Multi-Point inspection, and we were on our way. 6 hours later we arrived home, the JEEP ran flawlessly. I highly recommend this dealership and its attention to customer service. Also, it is a great location near my kids, should I ever need any maintenace done on my JEEP. Thank you to all the crew at Hiester CJDR, this was a superior and worry-free experience. - Mark S.

Marine Chevrolet, in Jacksonville, NC; is an excellent - Ms.MonteCarlo

Marine Chevrolet, in Jacksonville, NC; is an excellent dealership. The technicians quickly assessed thr problem, obtained the parts, and restored my car to its full functionality. Drew did an outstanding job, keeping me informed at each step of the servicing process.

Dealership is very professional and through but pretty - twgnc

Dealership is very professional and through but pretty pricy. Personell are very pleasant and cheerful.

The customer service here is excellent. - juliannemjarvis

The customer service here is excellent. I am happy to meet my new service advisor, Adam. It's great to see that Stephanie & Jason still present with you. Thank you for performing all services within the one hour time slot that you mentioned. The only issue I had when I left is that my tire pressure was all different. With 42 being the highest and 37 being the lowest. Maybe next time we can do a little better

Mr Francesco is A💯. - Dot

Mr Francesco is A💯. The best service advisor. Very kind and friendly. Always and I do mean always have a smile. Makes you feel confident that you’ll get the best service.

Easy Easy to deal with, didn't pressure me to buy service - chittergetter

Easy Easy to deal with, didn't pressure me to buy service I felt unnecessary at the time

He listened to my concerns with my car and ensured they - MIKEBAUER0281

He listened to my concerns with my car and ensured they were addressed. Read through what the mechanic completed on my vehicle and provided print out of other items we discussed.

Daryl helped understand how all the gadgets inside the - tlancaster1

Daryl helped understand how all the gadgets inside the car. He was great and very understanding of my needs to understand how the gadgets worked. Excellent help!

Helped me get out of a negative equity car! - 21.lea.pritchar

Helped me get out of a negative equity car! Made sure to meet my needs! Great expirence

All was good except for the grease hand prints on my hood - markbj12564@netscape.net

All was good except for the grease hand prints on my hood on my just washed truck

Tristan Traver is second to none when it comes to selling - jburrow

Tristan Traver is second to none when it comes to selling me my second purchased vehicle from Nissan. Excellent Service!

Best Mazda dealership in North Carolina. - Orpheejeancharles

Best Mazda dealership in North Carolina. Great customer service was provided by Cody Reep. He’s very knowledgeable.

From first visit as a new resident in the Charlotte area - marionrossano81

From first visit as a new resident in the Charlotte area I have been very pleased with the service and courtesy from everyone.

, Fast friendly service, very professional. - oceansidehoney52.cb

, Fast friendly service, very professional. Service advisor very knowledgeable and friendly. . Very helpful with appointments