Bought Certified PreOwned vehicle - RenegadeOwner
We were not helped or even acknowledged for the first 10 minutes of standing in the lobby (there were several staff chatting together in the corner of the sales floor). Kyle entered sales floor upon completion of another sales transaction and immediately approached us and appropriately inquired to our needs. Kyle was very patient and accommodated our 3 separate test drives of two different vehicles. Kyle stayed with us through the whole process answering our questions and keeping us informed of the transaction progress. Can't the industry find a way to speed up the process? In this day and age of technology it shouldn't take so long to work up the transaction paperwork. A great experience once Kyle entered the picture...a little questionable otherwise.
Appointment - Ssmi
We had our car in for navigation to be installed. Used the shuttle service which was great. The young lady was very nice and an excellent driver. We were notified that the car was ready, so called the shuttle service to be picked up and was picked up within 20 minutes. Great experience.
My purchase of 2014 ram - Mikesram
I had the pleasure of meeting Aimee Drake while seeking a used Ram. She was non pressure and great knowledge of the product. She was also a delightful person where we shared great conversation. And everything was completed in a quicker than normal time. Thanks Aimee.
the BEST - Judy Brimmer
This dealership, its salesmen, and service representatives, are topnotch. Not to mention the products that they sell and service that they perform is of great quality.
Great sales and super service!! - johngunnip`
Jesse was super smart and up to date on the new trucks.. Jesse answered all my questions and I felt he represented someone who loved helping me make a decision. It was a great experience for me..I drove away with a great deal and very happy...thanks!!!!!
Great Buying Experience - Jbcomp
Owen Smith made buying our Ram truck a truly great experience. No pressure and no hassle. Thank you Mr. Owen for everything. All I can say is Wow!
Simply honest - James Beasley
Gavin and Ethan went above and beyond to give my wife and me a stress free car buying experience. We were able to compare different models of the Chrysler Pacifica side by side in order to figure out which one best fit our needs. The staff at Findlay were friendly and knowledgeable. anyone looking for a Chrysler, Jeep, Dodge or Ram should stop by Findlay before making their final decision.
This dealerships sales staff are polite and quick to... - sltram2500
This dealerships sales staff are polite and quick to respond to all inquiries buy anyone whether buying or not.
I was looking to change from a fwd to an awd within a month of closing a deal on a 2009 Saturn vue and the original dealership
would not reply to my inquiry about a car that had just arrived on their lot, so went to the Hanigan dealership websites and found a nice 2011
Dodge Journey AWD that I thought wasn't a AWD but point of fact was it is and was what I wanted and it still had tons, of PT warranty on it
and the price was what they said it was on the dealership website. After checking with the finance company the deal was closed after only
a couple days and with a very good interest rate at that. I now have a factory type warranty for 7 years and 100000 that cover all parts and wear and tare to go with it. A no deductible factory powertrain for 2 1/2 years and a bumper to bumper for the a 7/100000 as the Journey is a Chrysler certified.
I recommend this dealership to everyone around the local area as well as the United states and Canada.
Great Sales and Service Experience - randyford
I had a great experience purchasing my Jeep Wrangler and was impressed by my sales person, Jacob. He treated me with respect and listened to my needs. After test driving a few vehicles, I landed on the Jeep Wrangler. Great purchase and I was introduced at the time of purchasing the vehicle to the service department and was impressed by John Hanh.
Highest Integrity - redhale3
I bought a used car from this dealer and learned afterward that it had an electrical problem. It only appeared when the temperature was hot so they didn't know about it and it didn't appear during my test drive. They went more than the extra mile to get it fixed and make sure my car works. I would recommend them to anyone.
Excellent communication and service! - Jack
Always friendly and helpful staff! Scheduling and service is great.......one of the best Dodge dealerships I have ever found. They go the "extra mile"!
Great service without the usual pressure and games! - Bert S.
Jeff allowed me to browse the inventory without the "pushy sales guy" routine that most people expect at car dealerships. I ended up rejecting the truck I was initially interested in and upgraded to much nicer model. Mostly I appreciated the space to think through y decision process without being over-sold to. I ended up buying the F150 King Ranch and have never been happier. I would definitely consider St. Helens Auto Center in years ahead when it is time to replace my wife's car. Also, we had discussed a possible range of value on my old trade in truck (which was pretty shot!). Without any further discussion, they gave me the high end of the range when drawing up the paper work without any haggling. Truly a different car buying experience for me.
Great Service - lhintz82
Make sure you work with Jeremy! he is great. A real straight shooter that will tell you what you need and what can wait. Great service!
They make car buying FUN! - soccerqt622
I had the best car buying experience here! I was treated badly in Eugene/Springfield and went to Cottage Grove where I not only had fun with the staff but got a great deal on a new car, felt comfortable and was treated very well! I will be back for my next vehicle.
Jeremy and Kelly are awesome!
Excellent service and fast. - K. Walhood
I just bought a new 2016 Ram 1500 and had a trade in as well. I received a very good trade in value and a great price on the truck. Evan was great to work with.
Sales managers just want maximum profit - Pickett
I have bought numerous vehicles from Withnell. Salesman have always been great. Problem is with the sales managers that don't care about customer loyalty at all. They only care about getting maximum profit off each vehicle. Do yourself a favor and go somewhere else. Go somewhere that is actually happy you are there and want to buy a vehicle.
great salesmen - wrangler
Our salesman Michael Oadas helped make our purchase of a Jeep Wrangler amazing by not only finding us exactly what we wanted but by also making up for the lacking service of the service dept. Who didn't install our upgraded tires correctly. We had never purchased there before or a jeep for that matter. Although this dealership was lacking in some areas Michael made up for everyone else's lack of customer service. He went above and beyond to make up for everyone else dropping the ball. He personally went out of his way. Picked up our jeep, had them fix the issue and return it himself and apologized for the error yet again. I would definitely recommend Michael as the go to salesman to make your buying expierence there less stressful..can't say enough good about him.
Terrible service - Jason89
Be warned don't trust that they actually do the work. When they say they are doing a vehicle safety inspection they're actually not there just doing that for show
Service - Dodge man
The worst I've had did work on my car payed a lot and still having issues I would not recommend this place and the service manager talked down to my wife like she was stupid
I took my 2007 Jeep Grand Cherokee in because my TPMS... - AlexKloewer
I took my 2007 Jeep Grand Cherokee in because my TPMS light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate scanner, I took it to MTM because I used to know the former service manager and always had positive results from taking my vehicle in. As soon as I take it in, after making the appointment by phone and explaining my problem and having the person agree that I need to have it scanned, the man at the who takes my keys says the TPMS light means the tire pressure needs to be checked. Obviously, I have already been to Les Schwab numerous times and my tire pressure is fine, also I had looked into before making an appointment. After insisting my tire pressure is fine and that it needs to be scanned, he takes my keys. Anyway $200 and one sensor replaced later, I pick my car up. As soon as I drive it off the lot, the light comes back on. I take it back after work to get scanned because no one answers the phone after I'm halfway back to work. They scan it and said codes needed to be reset but that it is now fine. I drive off the lot again and the light comes on again. I call to make another appointment. I take it in for another scan and they call me back and tell me that now my right front TPMS sensor has gone out and it will be another $200 to replace. I prefer to have no blinking lights in my dash, so I agree to have them order the part. Yes, I did ask whether my left front sensor had even needed to be replaced and they said that yes it was an odd coincidence that the left front one went out and then the right front one went out. That appointment was on March 22, 2013. I have not heard from them since then. It all seems rather fishy now. If possible, I would take your car for servicing elsewhere. I still have a TPMS blinking light in my car. I was willing to pay for the other sensor to be fixed and they never called me back after ordering the part. I was never rude to them, but now I am pretty angry and unsatisfied.