These guys are awesome! - Jeep and Ram owner
I brought my Jeep in for service and they were right on top of making the repairs and taking care of the warranty issues.
The Service Manager Adam was absolutely great to work with, took care of the problems I was having with the Jeep and made me feel like it was his own vehicle..
I ended up buying a new truck while I was there and worked with Jerome, it was the best auto buying experience I have had. No pressure I mean none during the process... Very nice people to work with.
I will be recommending this service center and dealership to all I speak to about vehicle needs. I will be making the drive for oil changes etc...
Top notch group of people here.
Thank you for bringing my "Rubi" back to life!!! - cmcgahuey
I experienced a mishap with a jump start, and it resulted in a damaged TIPM, battery, and stereo amplifier. The towing company was very apologetic and covered the cost of the repairs. Hayden Conner at Lithia Jeep Service Center (Medford, Oregon) was so very helpful in overseeing the repairs. He took care of me and my Jeep just as if it were happening to himself and his vehicle. I cannot thank you enough for your help!
Great Experience. - CB
We just purchased our 2017 Jeep Cherokee Sport and the service from Jeremy was great! The buying experience was efficient and everything was done with ease. I would recommend Dick's Country Chrysler Jeep to anyone looking for a dealership that is not high pressure but listens to the customer.
dodge service - Chuck
Dropped my Dodge Ram off for service work. Approximitly 2 hours later they called and said my service work was complete..Had fuel filter replaced, front and rear diffs. service and lube oil and filter done...very efficient... and the employee John was excellent to work with...
No hassle - Sylvia Calderwood
I told my salesman that I didn't want to do the "final price dance". I went on line, and decided what was a fair price for my car. I didn't want to have my salesman offer a lowball price, then ask the manager, then raise the price, etc. It was so refreshing to be offered the car at the expected price and have that amount accepted immediately.
Great Buying Experience - Jbcomp
Owen Smith made buying our Ram truck a truly great experience. No pressure and no hassle. Thank you Mr. Owen for everything. All I can say is Wow!
Simply honest - James Beasley
Gavin and Ethan went above and beyond to give my wife and me a stress free car buying experience. We were able to compare different models of the Chrysler Pacifica side by side in order to figure out which one best fit our needs. The staff at Findlay were friendly and knowledgeable. anyone looking for a Chrysler, Jeep, Dodge or Ram should stop by Findlay before making their final decision.
This dealerships sales staff are polite and quick to... - sltram2500
This dealerships sales staff are polite and quick to respond to all inquiries buy anyone whether buying or not.
I was looking to change from a fwd to an awd within a month of closing a deal on a 2009 Saturn vue and the original dealership
would not reply to my inquiry about a car that had just arrived on their lot, so went to the Hanigan dealership websites and found a nice 2011
Dodge Journey AWD that I thought wasn't a AWD but point of fact was it is and was what I wanted and it still had tons, of PT warranty on it
and the price was what they said it was on the dealership website. After checking with the finance company the deal was closed after only
a couple days and with a very good interest rate at that. I now have a factory type warranty for 7 years and 100000 that cover all parts and wear and tare to go with it. A no deductible factory powertrain for 2 1/2 years and a bumper to bumper for the a 7/100000 as the Journey is a Chrysler certified.
I recommend this dealership to everyone around the local area as well as the United states and Canada.
Great Sales and Service Experience - randyford
I had a great experience purchasing my Jeep Wrangler and was impressed by my sales person, Jacob. He treated me with respect and listened to my needs. After test driving a few vehicles, I landed on the Jeep Wrangler. Great purchase and I was introduced at the time of purchasing the vehicle to the service department and was impressed by John Hanh.
Highest Integrity - redhale3
I bought a used car from this dealer and learned afterward that it had an electrical problem. It only appeared when the temperature was hot so they didn't know about it and it didn't appear during my test drive. They went more than the extra mile to get it fixed and make sure my car works. I would recommend them to anyone.
very good - gegrt,rite13
Because they fixed the probloom I was having with my car and they did a really good job. They made sure they got the right parts to fix my car.
Great service without the usual pressure and games! - Bert S.
Jeff allowed me to browse the inventory without the "pushy sales guy" routine that most people expect at car dealerships. I ended up rejecting the truck I was initially interested in and upgraded to much nicer model. Mostly I appreciated the space to think through y decision process without being over-sold to. I ended up buying the F150 King Ranch and have never been happier. I would definitely consider St. Helens Auto Center in years ahead when it is time to replace my wife's car. Also, we had discussed a possible range of value on my old trade in truck (which was pretty shot!). Without any further discussion, they gave me the high end of the range when drawing up the paper work without any haggling. Truly a different car buying experience for me.
Never again!! - Ryan9900
Worse people to deal with ever. Left my tuck unlock and hazards on for the weekend. went to pick it up and the battery's were dead. They Did not want to make it right. The worst service ever
They make car buying FUN! - soccerqt622
I had the best car buying experience here! I was treated badly in Eugene/Springfield and went to Cottage Grove where I not only had fun with the staff but got a great deal on a new car, felt comfortable and was treated very well! I will be back for my next vehicle.
Jeremy and Kelly are awesome!
Service Department-Service writer - Buford
Been there twice to get an inspection. No one in a real big hurry to help you. Turned away at the door. So business must be good since they don't need anymore....
Sales managers just want maximum profit - Pickett
I have bought numerous vehicles from Withnell. Salesman have always been great. Problem is with the sales managers that don't care about customer loyalty at all. They only care about getting maximum profit off each vehicle. Do yourself a favor and go somewhere else. Go somewhere that is actually happy you are there and want to buy a vehicle.
GREAT CUSTOMER SERVICE - DodgeGuy
This dealership went above & beyond my expectations! I came in for an routine oil change & shock replacement and left with a smile. While getting the service for my Dodge Truck the Tech Mr. Brian Potter noticed some leaks that needed immediate attention. From his further inspection these were in my opinion & his critical that would have caused a major problem for me on my return trip home. He got on his computer found the parts to install (some parts in inventory some not). That is not all, the Owner found out my situation and at his expense brought the parts in by sending his staff to get them from a surrounding town(s). It was repaired the same day! My hat is off to this Dealership!! In my opinion they are the 'Gold Standard' of Dealerships and others could learn how it is done from them!!!
I highly recommend this Dealership!
They don't do what they say they will do. - William F Carpenter
Applied for a loan on line they called me back said it looks good that I made my payments all on time on my current car. He said he'd get back in a few minutes. When he doesn't call back I call him he's says the bank didn't get probably because of the weekend that he'll call me Monday that was over two weeks ago not sure why this dealership has a problem with following through with their word.william Carpenter
Terrible service - Jason89
Be warned don't trust that they actually do the work. When they say they are doing a vehicle safety inspection they're actually not there just doing that for show
I took my 2007 Jeep Grand Cherokee in because my TPMS... - AlexKloewer
I took my 2007 Jeep Grand Cherokee in because my TPMS light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate scanner, I took it to MTM because I used to know the former service manager and always had positive results from taking my vehicle in. As soon as I take it in, after making the appointment by phone and explaining my problem and having the person agree that I need to have it scanned, the man at the who takes my keys says the TPMS light means the tire pressure needs to be checked. Obviously, I have already been to Les Schwab numerous times and my tire pressure is fine, also I had looked into before making an appointment. After insisting my tire pressure is fine and that it needs to be scanned, he takes my keys. Anyway $200 and one sensor replaced later, I pick my car up. As soon as I drive it off the lot, the light comes back on. I take it back after work to get scanned because no one answers the phone after I'm halfway back to work. They scan it and said codes needed to be reset but that it is now fine. I drive off the lot again and the light comes on again. I call to make another appointment. I take it in for another scan and they call me back and tell me that now my right front TPMS sensor has gone out and it will be another $200 to replace. I prefer to have no blinking lights in my dash, so I agree to have them order the part. Yes, I did ask whether my left front sensor had even needed to be replaced and they said that yes it was an odd coincidence that the left front one went out and then the right front one went out. That appointment was on March 22, 2013. I have not heard from them since then. It all seems rather fishy now. If possible, I would take your car for servicing elsewhere. I still have a TPMS blinking light in my car. I was willing to pay for the other sensor to be fixed and they never called me back after ordering the part. I was never rude to them, but now I am pretty angry and unsatisfied.