awesome experience - happy buyer
I had a great experience buying my new Jeep at this dealership. Jerome made it painless!
I will definitely send friends and family to this dealership.
This dealership made buying a car super easy! - Ceberhard
Jeremy was super helpful and happy to educate me on the cars I was interested in, it made the choice super easy and I felt like I got the best deal possible. I was very happy with my experience at this dealership.
LOVE OUR DODGE TRUCK - Angie
Our truck buying experience was effortless from start to finish. Dylan Fecteau our salesman is an enthusiastic man who knew right away what kind of truck my husband would want. First truck we saw, and test drove we went home in. I would highly recommend Dylan as a your salesman, and the entire Lithia team for your car buying experience. Other dealerships we have waited hours to finalize a purchase. At Lithia Chrysler Jeep Dodge of Medford we waited a comfortable amount of time, and they found us more savings for our trade in then we thought possible. Thank you again! WE love our truck!
Top Reviewed Specialists At This Dealership
No BS - Larry Miles
I have bought a lot of cars in my days, but these guys are the best. They are thorough, they explain everything so that anyone can understand it. I never felt pressure to buy!
Internet Sales Director
Great service! - Julie Kraan
Thank you to Dan and Tom in regards to my Sequoia - always great service. It was a difficult repair to diagnois - I hope it is fixed. :)
Professional - JGarnsey
Wayne worked with us on helping find what we wanted. Also treated us with respect before and after we located a truck we liked. Service for the promised running boards was prompt and was done without my nudging. Very proactive.
Professional And they care, and M Tv - Cvn786
Their professionalism is above reproach and most importantly they are there when you need them!will you all be listen and may work with you and help you and when you ask them to do something they do it I consider them the best of the best and that's based on 10 years of service and having things done that needed to be done and things it in all that you have and regular maintenance never heard a bad word about them either post script there what we hope all automobile dealers are or should be these guys do it Chester Morgan Dill Leonhardt
GREAT CUSTOMER SERVICE - DodgeGuy
This dealership went above & beyond my expectations! I came in for an routine oil change & shock replacement and left with a smile. While getting the service for my Dodge Truck the Tech Mr. Brian Potter noticed some leaks that needed immediate attention. From his further inspection these were in my opinion & his critical that would have caused a major problem for me on my return trip home. He got on his computer found the parts to install (some parts in inventory some not). That is not all, the Owner found out my situation and at his expense brought the parts in by sending his staff to get them from a surrounding town(s). It was repaired the same day! My hat is off to this Dealership!! In my opinion they are the 'Gold Standard' of Dealerships and others could learn how it is done from them!!!
I highly recommend this Dealership!
Excellent group of people all around - ROBERT L ROBISON
I can honestly say there is a great group of people at this lot. Robert and Michael and the rest of the crew made me feel at home and I left with a sweet deal on a sweet motorcycle. I wouldn't hesitate to send friends and family as they'd be well taken care of!
New jeep cherokee - AshleighLJR
Just bought vehicle #5 from Jeremy at CDJR. He is the reason I go back. He makes buying a car pleasant. Loving my Brand new jeep cherokee.
Legacy Dodge is by far the Best Dealership - RAM2017Owner
Legacy Dodge made the Car buying experience fun and easy! The guys in the sales department are 10's they know what they are talking about and they make this the only dealership that I'll buy cars from in the future
Service of all my Chrysler vehicles. - Mopar or no Car
Very honest with what does and doesn't need immediate attention. Fair price for great work. Victor is the best and I hope he plans on sticking around for a bit. Very happy to see a good Chrysler dealer back in Hermiston since Round Up City Dodge in Pendleton went belly up....cause Lithia in Tri Cities is a joke. I will never go back there.
All star service - Francine!
Great buying/trading experience working with Patrick Person (sales) and Corey (finance). Truly an all star team. These men are polite, honest and experts. I highly recommend working along the dynamic duo.
Oil and Filter Change - Customer
In for an appointment to change engine oil and filter on a Ram 2500 with the 6.7. Oil change took approximately 2 hrs. This was an extremely long time considering what it was for. Service manager apologized and offered to replace the air filter (which it needed)at no additional cost. Although this didn't replace the lost extra hour, it did show his concern for my satisfaction.
This was the best experience in 30 years of auto buying! - kpruyne
I set this up over the phone and they were prepared for my arrival. great deal and no pressure. I Would recommend to other buyers!
Best Buying Experience! - clfoster
Bobby Dye was the sale person that helped me with the purchase of my 2007 Dodge Durango. He made my experience the absolute best! He was very helpful and when above and beyond from the moment that he took my call. He made sure that everything was in order before I showed up to have them look at my trade in! He made it so simple and easy! Jim Doran Auto Center actually went to work and got me a better interest rate, payment and lender than I walked in with!! I am so very pleased, this was the best buying experience I have had in a very long time! They have earn my future business and I have been telling everyone what a wonderful experience I had!
Thank you Bobby for making my car buying experience so amazing!
Happy Customer - blanton1965
Good experience purchasing a vehicle late night. I walked in at 7pm on New Years eve and they were scheduled to close at 7pm, but they were happy to assist us with our questions and took us on several test drives before landing on a Jeep Cherokee Trailhawk. We had a smooth transaction and were in and out in an hour. We are glad we stopped at Smolich Motors for our vehicle purchase. Highly recommend the place.
Only dealership that listened to what I wanted. - Terrylf72
I contacted 5 or 6 dealerships to have all but one try and sell a truck I didn't want.. when the sales lady at Gresham Chrysler Dodge Jeep Ram, sent me pictures of what I was looking for, and had asked other dealerships ignore my request for the rig I was looking for. 2017 Power Wagon.
Appointments are meaningless here - Truck Driver
Had an 8 AM appointment for truck service. Truck sat for 45 minutes before it was moved in to the shop. This happened last time I was here also. Truck was supposed to be finished at 11 AM. They gave it to me at 12 noon and said all the work had not been done. This never happened in 2016 on my visits. I won't be going back again. I give them zero stars but you have select one.
Amazing sales people - OSCAR N SANCHEZ JR
Had a great experience. Had a sales person named Trevor he was very helpful and knows his cars. If you buy a car from here ask for Trevor you won't regret it.
Terrible Sales Customer Service - bvdawg13
Took 6 days to finally get my trade offer from this dealer, 6 DAYS! As if the car buying experience isn't dreadful enough. Excuses from waiting for the GM, busy weekend, manager was out of the office, manager has been busy, sales person is out of the office, apparently this place shuts down for a week at a time so whose making all the trade decisions for other customers? Finally receive my offer and it's as low as my 3 year residual on my lease (car is only a year old!) also $12k below my offer from another dealer what a slap in the face after 6 days. This place was extremely worthless and would never recommend them.
New car = happy mom!! - JLOCKWOOD
Emailed Lithia to inquire about a vehicle, shortly after Gordon Lewis contacted me. Not only did he answer my questions but he sent me the car fax. I ment with him the next morning and purchased the vehicle. The process was very easy. Gordon was awesome!! Ask for Gordon if you go to Lithia!!
This dealerships sales staff are polite and quick to... - sltram2500
This dealerships sales staff are polite and quick to respond to all inquiries buy anyone whether buying or not.
I was looking to change from a fwd to an awd within a month of closing a deal on a 2009 Saturn vue and the original dealership
would not reply to my inquiry about a car that had just arrived on their lot, so went to the Hanigan dealership websites and found a nice 2011
Dodge Journey AWD that I thought wasn't a AWD but point of fact was it is and was what I wanted and it still had tons, of PT warranty on it
and the price was what they said it was on the dealership website. After checking with the finance company the deal was closed after only
a couple days and with a very good interest rate at that. I now have a factory type warranty for 7 years and 100000 that cover all parts and wear and tare to go with it. A no deductible factory powertrain for 2 1/2 years and a bumper to bumper for the a 7/100000 as the Journey is a Chrysler certified.
I recommend this dealership to everyone around the local area as well as the United states and Canada.
I took my 2007 Jeep Grand Cherokee in because my TPMS... - AlexKloewer
I took my 2007 Jeep Grand Cherokee in because my TPMS light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate scanner, I took it to MTM because I used to know the former service manager and always had positive results from taking my vehicle in. As soon as I take it in, after making the appointment by phone and explaining my problem and having the person agree that I need to have it scanned, the man at the who takes my keys says the TPMS light means the tire pressure needs to be checked. Obviously, I have already been to Les Schwab numerous times and my tire pressure is fine, also I had looked into before making an appointment. After insisting my tire pressure is fine and that it needs to be scanned, he takes my keys. Anyway $200 and one sensor replaced later, I pick my car up. As soon as I drive it off the lot, the light comes back on. I take it back after work to get scanned because no one answers the phone after I'm halfway back to work. They scan it and said codes needed to be reset but that it is now fine. I drive off the lot again and the light comes on again. I call to make another appointment. I take it in for another scan and they call me back and tell me that now my right front TPMS sensor has gone out and it will be another $200 to replace. I prefer to have no blinking lights in my dash, so I agree to have them order the part. Yes, I did ask whether my left front sensor had even needed to be replaced and they said that yes it was an odd coincidence that the left front one went out and then the right front one went out. That appointment was on March 22, 2013. I have not heard from them since then. It all seems rather fishy now. If possible, I would take your car for servicing elsewhere. I still have a TPMS blinking light in my car. I was willing to pay for the other sensor to be fixed and they never called me back after ordering the part. I was never rude to them, but now I am pretty angry and unsatisfied.
Findlay Chrysler Jeep Dodge RAM