11 Pennsylvania Lexus Dealers

Jonathan and the staff were amazing. - mzbeaglemom

Jonathan and the staff were amazing. He was able to locate the exact car that I wanted and was extremely nice and professional! I highly recommend this dealership! Tiana, our sales person was excellent and did a fantastic job..

Good customer service. - ebenezernanaadjei

Good customer service. My experience with Lou Ann was a pleasant one. She was very patient in answering all my questions. I felt comfortable working with her.

We are thrilled with our new car purchase at Lexus of - Touring05

We are thrilled with our new car purchase at Lexus of Chester Springs. It was a pleasure working with Joshua Copeland, Maryann Lonett, Michele Perez and Tom Martellacci. They are professional, friendly, knowledgeable and excellent all around. They addressed all our questions and concerns and had the exact vehicle we wanted in their inventory. They gave us the best price and a fair price for our trade in. This was a smooth process and we couldn't be happier. We came all the way from NYC (4 hours round trip) and they made sure we were ready to hit the road. Highly Recommended!

Outstanding sales reps, especially JAKE! - spinelladennis

Outstanding sales reps, especially JAKE! Also excellent service department and very competent technicians. Communications with the dealer and within the dealership needs improvement. Dennis Spinella, PH.D.

Julie assisted me with my first Lexus purchase and it was - Coco_buttah91

Julie assisted me with my first Lexus purchase and it was a wonderful experience . I love my vehicle.

This was one of the best experiences I’ve had buying a - Karen&Dan

This was one of the best experiences I’ve had buying a used car. Paul was so nice and took us on an informative and fun test drive. It felt like buying with a friend helping get us the best price. No pressure to buy add ons when we met with the business manager to sign documents. Love that we have a 6 month warranty on a certified Lexus along with lifetime inspections. Highly recommend this dealership. Ask for Paul, he knows these cars.

no pressure, pleasant experience, explained things very - ondo351

no pressure, pleasant experience, explained things very well, would go back again, would recommend going there

I recently had a problem with my leased UX Hybrid 2023 - Shanbreen

I recently had a problem with my leased UX Hybrid 2023 (something to do with my navigation system). I initially contacted Toyota and hated their customer service. They were giving me $250.00 to be spent on repairs only, for a car under warranty with around 1500 miles. Not only that, they refused to do anything about my problem. I then turned to Rohrich Lexus and had a wonderful experience with them. It took some time for them to solve the problem but they kept me abreast with what was going on. Although, the Service Department was not helpful, Shawn, the sales person, and the general manger, Jason Xenack were excellent. They contacted the Service Department (especially Jason) and returned our calls, always letting us know that the problem would be solved one way or the other. They even compensated us for the long time it took in repairing our problem which according to Toyota was not repairable. Thank you Shawn and Jason. People like you, makes it worthwhile dealing with your company. Please disregard the optional information below. This was a special situation and does not pertain to what is asked in the Optional section. I wanted to cancel my responses but could not undo what I had marked.

Managing an emergency repair - Barbara Becker

Between Christmas and New Year, I was traveling from North Carolina to visit family in Harrisburg and on the way heard a sudden noise which got worse and worse. Finally arriving in Harrisburg I called the dealership. They took me in within a few hours, diagnosed the problem, repaired it on the spot, kindly offered drinks and snacks in the lounge, kept me informed, washed and vacuumed my vehicle, and sent me happily on my way NO CHARGE!!!!!! I guess we can all call that great service with a smile. Thanks to the service team!!!!!

How do you tell a possible buyer that you don't sell to - jsan4712

How do you tell a possible buyer that you don't sell to people out of state!! Money is green!! Obviously your business is booming!!