I drive a 2021 Santa Fe Calligraphy, which I bought from - Josh
I drive a 2021 Santa Fe Calligraphy, which I bought from a dealer near Rock Hill because of the low inventory and limited availability of Calligraphy trims on the AutoNation lot at the time. In early summer 2021, it wasn't AutoNation's fault, since nearly every company and product was experiencing inventory shortages and supply chain issues, from car dealerships to eggs and electronics. Anyway, they are my preferred dealer because I have used them to service my Santa Fe for the past four years, and they've always been wonderful.
This is my first Hyundai, but I've always used dealership service departments for my car, regardless of the make or model. To be honest, AutoNation Hyundai has, by far, been the best experience I've had—it's not even close. The waiting area with free snacks is welcoming and comfortable, and the staff is always friendly and, in my opinion, honest. They have never pressured me to spend more than necessary or tried to upsell me on expensive, unnecessary services. The turnaround time is usually quick, and the wait times and ETA they give are generally spot-on accurate. For all these reasons, along with their convenient hours and online appointment scheduling, I hope it's easy to see why I like this dealer, choose to use them, and why I plan to keep using them in the future.
I hope one day I get the chance to see the sales side of the business. If it’s half as pleasant as their service department has been, I’d be happy. Though I will admit, they do make waiting tough every time I visit, with the Santa Cruz calling my name and tempting me to trade in my Santa Fe for a new Santa Cruz! So, when I find the courage—or if I’m sure my wife won't kill me, the Santa Fe doesn’t just spontaneously combust, or some other issue comes up that forces me to look for a new car—Hyundai has not only earned my loyalty as a repeat customer, but my experience with the AutoNation Hyundai of Columbia's service department has earned them the chance of being my first on my list to start my new car hunt!
Keep up the great work, AutoNation team!
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