24 Tennessee Lincoln Dealers

Excellent service department, sales know their inventory, - mayaweaver808

Excellent service department, sales know their inventory, Excellent customer service. Easy process and finance was fair and fast.

Awesome I had a wonderful experience they met all my - claytontaylor.ct.ct

Awesome I had a wonderful experience they met all my needs without any issues I would definitely recommend others to buy a car there

I purchased a used Subaru Outback from the Golden Circle - mcurl

I purchased a used Subaru Outback from the Golden Circle Ford dealership over the internet. The vehicle was in excellent condition and the transaction was easy to complete. I would buy from this dealership again. Mike, Decatur. AL

I purchased a used 2025 Ford Maverick and traded my 2024 - tomllamas

I purchased a used 2025 Ford Maverick and traded my 2024 Ram. Before agreeing to a final purchase, I paid $188 to Christian Brothers Automotive to do a thorough pre sale inspection. The Maverick was everything that it was advertised and the "out the door" price was the best I was offered after shopping for quite some time. Kudos to Brandon Goode for his no pressure approach and his knowledge of the product. I recommend Brandon and Ted Russell dealership without reservation

The dealership is very clean, staff very friendly. - dbeltran210

The dealership is very clean, staff very friendly. Selection was great, and I got exactly what I wanted.

I do not leave reviews lightly, and I do not take vehicle - Shauna Hines

I do not leave reviews lightly, and I do not take vehicle repair lightly. When I am spending nearly a month’s pay to repair my vehicle, the bar is extremely high for both customer service and technical knowledge. I would gladly pay more for truly great service, but with East Tennessee Ford, I did not have to. I do not regret my choice and feel that it was money well spent. The Service Department at East Tennessee Ford exceeded every expectation we had. Thomas Williams, our Service Advisor, was outstanding. He was honest, reliable, and truly professional from start to finish. Melissa in the Warranty Department went to bat for us against one of the worst service contracts out there, Endurance, which was not purchased from this dealership, and for good reason. She fought hard to make sure we were taken care of, and that kind of advocacy is rare. Service Manager Doug clearly runs a top notch operation, and Jimmy made the pickup process smooth and easy. Every technician involved deserves recognition as well. Our 14 year old Focus now drives like it is brand new. The turnaround time was incredible. The vehicle was fully diagnosed in just one day, despite needing three major repairs, tires, and several overdue critical maintenance services. Even more impressive, the cost was very reasonable and comparable to independent shops, while still providing true dealership level expertise and service without the typical markup. As a woman with extensive professional experience in the automotive industry, both in dealership service departments and at the corporate level for a major manufacturer, I can confidently say this. I was treated with respect, communicated with clearly, and never once talked down to or dismissed. That alone sets this team apart from many others. This was our first time with this dealership, but we are far from new to working with service departments, and this was without question one of the best experiences we have ever had. I am more than willing to put my personal and professional reputation behind recommending this service department to anyone. They have earned a customer for life.

Just had vehicle serviced. - doughall67

Just had vehicle serviced. Not the one I bought there though. I worked in a few Ford dealerships service depts.for over 40 years as a tech, Srv advisor, mgr. When I pulled up into the service drive several advisors that were not busy just looked out at me and no one came out to greet this customer. I was amazed at the lack of customer service at that point. I was told it was going to be a longer than normal wait do to the work load, and I understood. But not once did my advisor come and keep me updated. I asked another advisor and he was kind and professional enough to help move my vehicle thru the process. There was some confusion as to where my vehicle was. Once that was figured out he ramroded it thru and KEPT ME UPDATED! So this 5 star rating is solely based on the advisor that stepped up! I have never seen such an uncaring group except one individual in my entire career. No motivation, no drive. I loved my purchase experience here but in service dept the customer service is seriously lacking. A Ford oval award for this service dept is NOT in their future at this time.

We purchased a used car and had problems with brakes on - tjsilvers38

We purchased a used car and had problems with brakes on test drive. We let the salesman know about it and he says that’s the way the brakes are on those vehicles. He also stated idk anything bout other cars other than ford. We take it to service department a couple weeks later and they say they should fix it for free since been short time . Now they will not pay for it says it’s up to me. Why have a 21 point inspection if you don’t do them correct and want fix a problem they missed. I’ve always used them to buy cars but not anymore after this. This is the second time I’ve had a problem with them. Glen is one over sales and is a straight up xxxxxxx

Thank you again and again! - aikijitsu86

A simple oil change and again, another review. From the peaceful waiting area to the amazing staff, I am always treated with absolute courtesy and professionalism coupled with compassion. The cost on each occasion has been fair and presented really well. No matter the position of each person, all have key knowledge of every process throughout the dealership. Really rare in my view. They always express an interest in me as well. I look forward to each visit. The business model is simply off the charts exceptional. See you soon!!!

They will sell you a "Lemon Law" buy back car without - bbrads53

They will sell you a "Lemon Law" buy back car without actually telling you and then want you to take the loss....Quote from a person that they sold a lemon law car too..."On 12/12/22, my car was towed to Mtn. View Ford Lincoln. I was told by them that the car was in horrible shape, that it should have never been sold due to the previous history of problems." Let the buyer beware....

The service time was great. - dtomlinson007

The service time was great. Them getting me in quick was great. The staff was awesome.

King Cotton provided a great experience. - Jeffrey775

King Cotton provided a great experience. Keith was very helpful throughout the process. The sale price was a good deal.

I bought a used car at this dealership Sept 2025. - TASPENCE14

I bought a used car at this dealership Sept 2025. The main reason I purchased this particular vehicle is because it had a cd player. The salesman Keith Brown knew this. Long story short the player was broken when I bought the car and he knew this. The previous owner was the sales manager Shane Swann and he also knew it was broken but I was not told this.I tried for months to get it replaced to no avail. After being stonewalled I finally decided to write a review on google maps. The owner Lenny Lawson gave a nasty reply instead of solving the problem . Also the cloth seats were filthy and stained so I had to have it professionally cleaned I feel it is VERY unprofessional to sell a vehicle in this condition an shows disrespect to the customer

We came all the way from Springfield Tn to pick up the - pupchurch1960

We came all the way from Springfield Tn to pick up the Navigator L we wanted. We had already been on the phone with Thomas getting him to send pictures and asking all kinds of questions. Thomas White was great, he had the Navigator all clean and ready to go when we got there the paper work didn't take long at all. We really appreciate everything they did he even set up our phones and door locks for us so my husband and I could talk to each other on the way home we were in separate cars at this time.. We will be recommending them to all our family and friends.

My Salesman is Spot On with Great After Service Helping - YOGI

My Salesman is Spot On with Great After Service Helping Me Thru All The New Gadgets The Ford F-150 Has To Offer. The Financial Individual Is Also Terrific Explaining My Payments and Buyout Offer. The Technicians In The Garage Are Highly Skilled ! Offering Me A Pickup For My Vehicle. Thank You Jeff Mahan AT Joe Mahan Ford Paris Tennessee. I WILL MOST CERTAINLY BE BACK IN THE FUTURE.

Great team to work with. - pat1967gt

Great team to work with. They follow through on there sales with customers, Highly recommend.