Exciting, Fun and Friendly - PJ2016
I was very nervous and had just recently had a bad fall. All though I was physically hurting Dennis was fun and made the process as comfortable as possible.
I got a great deal. - KyCarGuy
To put it in a few words. I was dealing with another Nissan dealer closer to home and they didn't really have what I wanted in stock so I decided to make a few calls in order to see if I could find it elsewhere. I called Nissan of Rivergate. They not only had it in stock but they made it worth the extra hours drive. Bottom line, I got a great deal. Also, I would be amiss not to mention my Salesman who was a young man named Austin Tittle. He was courteous, prompt and efficient in meeting our needs!
A great experiance as always! - LadyHawk
Newton Nissan South is a great dealership because they care about the customer and helping them find the right vehicle, and they treated us with respect and dignity. Matt Carman was a joy to have has our sales person along with the Manager /Owner Mike, Josh and Johnny, we couldn't have asked for better service and devoted attention to the purchase of our dream, a Nissan Marano. Having bought several vehicles over the years we always walk away completely happy and satisfied. There is no better dealership for us. Thank you Matt, Mike, Josh, and Johnny!
Great service - J Davis
Great service. Was able to answer all our questions. Finance guy was great too. Overall had a great experience. We would recommend this dealership. Than you!
Best of the best - Heather336
Had the best car buying experience ever. Derrk st.john is the car salesman I've felt with in my life! Thank you Nissan of Cookeville
It was professional and smooth. Mike was a great - Jennifer Reynolds
Mike was very helpful in my decision. He helped me pick the right car for my budget and I felt very comfortable with the choice I made. He was not only professional but was fun to deal with. He went right along with my craziness, as I tried talking myself out of buying a car, and keeping my old one. My son and I really enjoyed the way he worked with us. He deserves 10+ stars!!!
New Sentra Purchase - pcartwright81
First new car purchase. Everyone was very nice and professional. I did get it for the advertised price via financing with NMAC and a military discount. They are the cheapest around with a no hassle price which I have to admit is very nice.
Best car buying experience ever. - Mary131
Ladies, do you want to be taken seriously while saving thousands on your new or pre-owned car? The first dealer I visited only showed me one car and it was nothing like what I asked for. When I started negotiating the price, he actually laughed in my face. I drove a few more miles to Dyesburg, and I was treated with respect and got exactly what I wanted. Brandon was great!
Great experience. - Marcia
A very pleasant experience. The salesman was knowledgeable and courteous. He was extremely helpful throughout the entire process. The time and attention given by the salesman were above expectations.
They are a really great place to go - Pudgie
I would highly recommend this dealership for they truly help a person when they are in need . They help you when no one else will help you .
Excellent - Bush
We purchased a gently used Nissan Armada and were impressed with the professionalism of all staff involved in our transaction. Thanks Autonation Nissan for making our purchase a smooth and easy process! Thanks to Shane Carr for giving us information needed beforehand, setting us up with appointment, and taking us for a test drive! We are still loving it!
Great service - Jessmitch
The service was great, getting the car was really easy! Also the employees was very friendly and made sure I was taken care of. Would definitely recommend this dealership.
Frustrated - Robb Snow
Can't seem to get anyone interested in calling me back after purchase of new car. I am being charged penalties due to not being able to register my car because no one will call me back or give me my paperwork!!!! I currently live 350 miles away and in desperate need of my bill of sale or something that I can register my car. They had no problem cashing my check but can't seem to be able to call me back regarding my registration issue. Being charged a 10% penalty!!!!! Very frustrated!!!
Please, save yourself the headache...find another dealership to buy from! Avoid this dealership like the plague!!!
Great Dealer and Sales Person - fmm
Great Sales Person. You could not ask for no better sales personnel. This is my second purchase from this Dealer and Salesman. Will be back for Service.
Overall disappointing experience within service department - Angela
Very disappointed with the customer service my family member and myself received within management of the service center department. Special thanks to Patrick a highly trained mechanic , he was busy when I came down to the service center, yet he took the time to talk to me and inform me the potential problems with my car. He was professional, kind and respectful to me, very much appreciated! Thanks so much!
Great service and prices - WCP
These guys have the lowest prices around. They were super easy to work with. No cat and mouse game and no pushy sales. It was the easiest car purchase I have ever made.
AWESOME DEALERSHIP - bobby53
LAST DEC I GOT A 2016 VERSA THEN THIS NOV IT WAS TOTAL SO I WENT BACK TO EAST TENN NISSIAN AGAIN ONCE AGAIN GREAT PEOPLE TO WORK WITH DROVE HOME SAME DAY WITH 2017 VERSA THERE FRIENDLY STAFF THERE MAKE CAR BUYING A PLEASURE THEY GO OUT OF THERE WAY TO MAKE SURE YOU GET CAR AGAIN THANKS EAST TENN NISSAN
BS place to buy - TylerHutchins
I won't be buying here again. I am not happy with the dealership had problems before now I'm done please you take my mistake and learn just don't buy from them.
2017 Nissan Versa - Cassandra Pruitt
Dominic Bass was awesome! He listened to me and helped me so much! He was very patient and amazing helping me get to my requirements on purchasing a new car! Thank you, Dominic, you're awesome!
I did not get the warranty I paid for - Edge
I purchased a used vehicle from Premier Nissan in 2012 with 38,000 miles on the vehicle. I paid 1795.00 for a warranty and was told that it was for 100,000 miles. In 2014 I had an issue with the vehicle. I had not received my warranty contract so had to request it. One of the papers had a forged signature and one had my initial that showed my warranty was for 60,000 mi. The Mgr was quite rude when this was brought to his attention, especially the fact that my signature was forged. I tried to contact the owner, Lonnie Cobb, thru the mail as well as several phone calls without any results. Very poor business. I would not recommend this Dealership
New Purchase - Mike Kocol
Have always loved my Pathfinders but when I went to purchase my 2017 model at a new dealership was blown away by the professional and courteous service I received at Twin City Nissan. Starting with Matthew Garber down through all employees I interacted with, it was a hassle free experience with my needs being their top concern. I found a new home for all my future new car purchases.
Service Dept - Madmaxgirl
Service department recommends customers make appointments for routine maintenance (oil changes, tire rotation, etc.). So I do. What's the point? I still waiting 2.5 hours before my car is taken back for service!!!!
Best Experience Ever! - altima1969
We came into to Wallace Nisssan last week to upgrade our Altima. Debbie our salesperson was so kind and courteous! We purchased a brand new Altima and love it! The sales manager Lenny was awesome he sold us the car for the invoice price and even gave us rain guards. I will only buy vehicles there now after my bad experiences at other dealerships.
Bad Credit No Problem, they will help you - nickthestick4
I went to Victory Nissan and was afraid to try and get a car because I had bad credit. After spending some time working with Jeff Jones he informed me that the dealership will try to help anyone. I allowed them to try and help me out even though i already had a repo on my credit, and Jeff was able to sell me a brand new car with really low payments that I can afford. I just wanted to display my gratitude from me and my family.
Snake oil salesman - Tellico
I can to this site to see if anybody else had a similar experience. I am surprised to see that my experience does not seem to be uncommon. After negotiating a price on a car we went to the dealership to purchase the car. Over an hour into the paperwork process, the sales manager came in to say that the price quoted was a mistake and they needed to had 3k to the final price.
I believe the bait and switch is against the law. I would not recommend this dealership.
Great experience at Oak Ridge Nissan - Scott1964
After purchasing 4 new Nissans our journey began on searching out for a 2016 Nissan Rogue. My wife and I shopped 2 local stores and shopped online as well using Edmunds, and doing some googling as well. We ended up contacting Rondel at Oak Ridge Nissan in the internet department. When we arrived at the dealership he had a Rogue pulled up and ready for us to test drive. After consulting with him and talking about different packages and options. We finally decided on the SV trim with premium package. Rondel was very knowledgable and polite. We felt comfortable and ended up taking advantage of 0 percent financing through Nissan. Oak Ridge Nissan had the biggest selection of new Rogues compared to the other dealers we visited. Everyone was nice and helpful including the Sales Manager and Finance Manager. Great experience!
"Old-Time Service" - West, Shirley 1818
When greeted with a smile and warm handshake by Mr. Anthony Simmons, I knew I would receive exceptional service. My car search ended the day I entered the premise of Jim Keras Nissan Covington Pike. I wasn't thrown "the car salesman sales-pitch" and I wasn't rushed to just pick a car. Only did I need to tell Mr. Simmons what my car needs were. He showed genuine concern and patience, as did every member of the team there at RK (to include the receptionists, service department personnel, finance agent to the manager). I pulled off the lot in my new Nissan Pathfinder feeling that my car needs had been met, respected, having receiving exceptional customer service, a service that has fallen short in this present day...and I'm still a young woman. I will refer colleagues to you.
Don't let them service your vehicle!! - CM Tenn Nissan 370Z
After an oil change, my oil leaked out on vacation and I had my car towed in Alabama. Turns out it was because Tri-Cities Nissan service department did not tighten the oil plug. BUT that's not even the problem! The dealership refuses to do anything to correct the problem. In fact, the only way they will pay for the tow bill and bill at the other Nissan place that fixed my car, is if I sign an agreement that they are not responsible for any future damage to the motor. REALLY???!!! The dealership's service department is responsible for my engine and any damage that may have happened to it!!! They offered an extended powertrain warranty. Ok great! If you think it's so wonderful, then why do I STILL have to sign the release that your facility is not responsible for any damage to my engine??? I purchased a service plan when I bought the car. I asked for THAT money back. OBVIOUSLY I'm not going back there to have any service done to my Nissan Z370. BUT they refuse to give any of that money back either. Never have I ever been treated so coldly and rude. If I had a business and one of my employee's screwed up, I would do whatever it took to fix the problem to ensure the customer continued to trust me and use my establishment. This place...... NOPE!!! They could care less. Now I'm to the point that I will have to pursue legal action and that is sooooo sad.
Fees not ;listed in the contract but added on to the price - toyotaman
Hidden fees of over 1800 dollars? Not listed by name or amount in the contract or po Worst experience I ever had buying a vehicle. Nissan did not help at all.
Certified Sales and Leasing Consultant
Nissan of Cool Springs
Nissan Finance Director
Nissan Service Advisor
Newton Nissan South