The BEST possible experience I could have ever asked for! - riqdilly2
In my recent quest for a new Nissan lease, Matthew & his team at Newton Nissan are levels above all other dealers, making the rest seem like ammeters (and I shopped them all, in Nashville & Atlanta!).
Matthew went far above and beyond to make my experience as seamless and enjoyable as possible. He was accommodating in every way and at no time seemed like a pushy salesman (like most of the other dealers that I visited did..)
This lease was the first of a few in a fleet of company cars & we, without a doubt, will be coming back to Matthew and his team for the rest of our fleet leases.
Do yourself a favor and call Matthew at Newton Nissan. ;)
Best Car Buying Experience! - Dylan Abreu
Catherine was the most knowledgeable salesperson I met in my month and a half search for the perfect truck. She gave me straight froward pricing and worked with me throughout the entire process to make sure it was seamless. Delivery of my vehicle could not have gone any better! The dealership's no haggle pricing was the best I could find and unlike almost every other Nissan dealership they did not play games with the numbers. I would highly recommend Catherine to any friend or family member even if they would have to fly into Nashville to pick it up!
Helpful and easy to deal with - Corey6
Brandon worked so hard to get us in the payment we wanted at the price we wanted. Everyone was super helpful and friendly. We would definitely do business here again.
Fast and efficient service. - Jimmy Vaughn
As the title says, fast and efficient service with a smile and a willingness to help in what ever way I might need. GOOD JOB!!!!!!!!!!!!!!!!!
Excellent Christy was super in working with us all the way - Blow
Best experience ever in purchasing a vehicle Christy was excellent throughout the process assisting us with several options and all the employees from financing and selecting add ons reviewing the functions on the vehicle Cool Springs Nissan is in a class of its on
Excellent Customer Service! - DONNAGO4TH77
The service was exceptional from the moment we got out of our car. James Kriminskiy was prepared and answered all of our questions. We wanted a specific color and he found the car we wanted at a different location and he drove to get the car while we were completing the paperwork! We were in and out within 2 hours!
Top Reviewed Specialists At This Dealership
Great experience ! - uga
I would definitely go back to this dealership .! Everyone was very helpful and friendly and when I left I felt like I had not just been taken for a ride like I have normally felt when I have went to a dealership.
OUTSTANDING group of people - ty
Mr. McDonald and Steve were outstanding. Top notch services with people who made me feel right at home. 5 stars across the board!!!!! JOB WELL DONE......
Wonderful Experience! - Aalger03
I just got home from Matthews Nissan in Clarksville, TN. From the moment I stepped foot on property a few days ago to today - it has been nothing short of wonderful. This is one of the best dealerships I've ever been to!
Make sure you ask for Jeff - he not only handled our needs professionally, but made the experience of buying a new vehicle fun!! He is honest, knowledgeable, and not overbearing. I would highly recommend him as your contact!
Also, Kenny (who handled the paperwork/warranty portion of the sale) had me laughing the whole time! I felt like I had known him forever -- he truly made me feel like family.
Long story short - Go to Matthews Nissan if you want to be taken care of when you buy/lease your next vehicle! You won't be sorry!!
WONDERFUL PEOPLE CARS TRUCKS COST - AUTUMN BRIDGES
I LOVE DOWNTOWN NISSAN THANKS TO JIM RANSOM SALES AND ANDROID AND GARY IN FINANCE AND ALL SERVICE CREW WE ARE PROUD OWNERS OF 3 NISSANS AND THEY TREAT YOU AS AN AWESOME FAMILY AND WILL HELP YOU WITH ANYTHING EVEN AFTER YOUR PURCHASE
Wonderful customer service - yvonne perry
Great place to purchase a car. The staff was great especially Calvin my saleman. Calvin knowledge about the car that I purchased was amazing. I will recommend the dealer with Calvin as the saleman.
Great experience - Jackie
Always professional, courteous. The time we spend waiting for service on our vehicle is minimal. The sales staff was very courteous and explained everything which made the car buying experience very pleasant.
They are a really great place to go - Pudgie
I would highly recommend this dealership for they truly help a person when they are in need . They help you when no one else will help you .
Exceptional Staff and Experience! - Schilds1017
My husband and I just bought a new Maxima (an amazing car by the way)! We had everything worked out by text before we arrived the next day to finalize the purchase. Brian Cosby was extremely friendly and helpful. I would recommend him a thousand times!
Salesman of the year - Rob & Deb
My husband and I today purchased a 2017 Murano from Nissan of Murfreesboro and worked with dealer-extradonaire, Paul Boyer. From the minute we stepped onto the lot until the final deal Paul was there to help us through the process. My husband is retired from Nissan and knows a little about the cars so he is no easy sell. Paul answered every question about the car, service, maintenance and financing. We basically walked in and said, "we have this much to put down, want our payments to be this much and want a Murano, make it work!" Make it work he did. We could not be happier or more satisifed. We walked away knowing that Paul is just a phone call or text away should we need him, that being said, we rarely have needed anything when driving a Nissan. Thank you Paul. You make the buying experience fun and I never thought we would say that about negotating a deal for a new car. You have a customer for life!
Ask for Tim Campbell, honest and efficient salesperson - sfrank120
I had been chatting with Tim about a new Altima lease for a couple weeks, and I had some time today to come into Action Nissan. I was really impressed with his approach to the entire process, and I appreciated his honesty and transparency. I would be very comfortable sending someone that doesn't necessarily enjoy visiting the dealer to him based on his integrity - he didn't push me in the process or try to get me to spend more than I had planned. Great experience overall!
Pre-approved doesn't mean pre-approved - preapproved-not
Told we were pre-approved for 2016 model vehicle. When we got there, amnesia had taken grip on the finance office and we discovered that they were willing to push us in a brand new, butt-ugly Nissan Versa (xxx edition). Pre-app. is just a ploy.
TERRIBLE - Ken Bowling
The sales group are a bunch liars and time wasters. They were given specifics about what we were looking for and what the budget was. Informed them about being on a time crunch. And we didn't have time to waste. We left after 4 hours. They kept telling us to test drive vehicles and they could make it work. Every time we waited for the paperwork they came back wanting an extra $4000. While there I observed at least 4 couples leave upset with the sales group. I WILL NEVER VISIT THIS DEALERSHIP AGAIN.
Best customer service I've ever had! - JoeWhite321
Jonathan Craft was the best sales person I've ever met. He was kind, courteous, and fun. I'm very excited to have my 2017 Nissan Sentra! Thanks Jonathan and Victory Nissan!
2017 Nissan Roafue - Amanda Meeks
I had the best experience with Carlock Nissan in Jackson TN. My sales associate Mark Dalton was very professional and went above and beyond to make sure my husband and I had a pleasurable experience. Using our new Rogue. Earl in the finance department also provided us with a wonderful experience. If your looking for no hassle experience come see Mark Dalton at Carlock Nissan in Jackson TN!!
Professional, courteous, knowledgeable - SandraLafever
My experience at MTN Veiw Nissan was over the top! Thanks to my sales staff Bruce Diurham! Thank you for such an easy experience! I will definitely recommend you all!
Great experience working with Mathew Garber and Twin Ciity - Bethtntn
Great experience working with Twin City Nissan during purchase of new car. Very easy to work with and very informative. Answered all of my questions.
Excellent Service, Friendly Staff - Lori
Tristen McKelvey provided an excellent sales experience. He was pleasent and patient. He, along with Chris, addressed all my concerns and questions to help ensure I was able to purcase a safe and dependabe car for my daughter. I actually found an Altima I wanted across the road and he was able to work with Shane T to complete our sale. John Roberts and his staff at both his dealerships are top notch. I am very pleased with our experienceand my daughter loves her beautiful Altima!
Excellent experience even after my purchase - Sherri
I wanted a new car as I've never had one and I knew I was upside down in my current one, but Oak Ridge Nissan was able to help me get the car i wanted and a payment that worked for me. Everyone there was so helpful, and even after my purchase I've had great customer service. I would like to say thanks to Brady Joseph who I spoke with today and was so helpful. Speaking with a person even after the sale was made and they still make you feel important really makes a difference and it keeps us returning in the future.
Service Dept - Madmaxgirl
Service department recommends customers make appointments for routine maintenance (oil changes, tire rotation, etc.). So I do. What's the point? I still waiting 2.5 hours before my car is taken back for service!!!!
BEWARE - SOLPOKE
Beware of this dealership..They treat people with no respect and just don't care.Im going too take my concern about people lieing and cheating..Find another dealership too buy from...Nissan needs too look and see whats going on there..
BAD DONT BUY FROM THEM - ugaman11
WALLACE NISSAN KINGSPORT
DO NOT BUY FROM THESE PEOPLE WE TOOK OUR CAR IN FOR A NOISE OF A BELT THEY AND THOUGHT CAR WAS NOT SHIFTING RIGHT THEY DROVE THE CAR AND UT ON COMPUTER AND THEY SAID IT WAS IN THE ABS AND IT WOULD BE 104.00 TO TRACE IT DOWN AND THEY DONE TO RECALLS 1.CONSOLE HADE TO BE CUT BACK AND A UP GRADE TO THE CVT (TRANSMISSION) TNEN AFTER DRIVING HOME IT WAS WORSE THEN WHEN WE TOOK IT IN IT WOULD JUST STAY IN ONE GEAR AND RUN 7000 RPM I CALLED THEM AND THEY SAID NOTHING COME BAC ON THE CVT .SO LATER THAT NIGHT THE CAR CVT (TRANSMISSION) WENT COMPELTLY OUT WOULD NOT GO ANYWHERE JUST COULE HOURS AFTER THEY DID THE CVT U GRADE.NOW THEY WILL NOT PAY FOR THE REPAIR SO WE WILL HAVE TO TALE A LEGEL ROUTE TO HAVE OUR CAR FIXED AFTER THEY ERFORMED UP GRADE AND TORN THE CVT TRANSMISSION OUT .STAY CLEAR DO NOT BUY FROM THEM.
HERE IS MANY MORE.
I have taken my 2008 Nissan Rogue in to let them deal with a loud whistle coming from the transmission 4 times now. The first 2 times I was told that there was nothing going on. Third time I was told it needed a transfer case. I replaced the transfer case but the whistle was still there. 2 days ago I took it in for them to look at it a 4th time. I was told that they couldn't hear anything after driving it 33 miles and keeping it there for almost 3 days. As soon as I got it back from them and drove it on the highway the whistle started immediately. How in the world is that possible if they did a thorough job of diagnosing the issue? So 2 days worth of driving and a a detailed explanation of the problem from me and yet they still couldn't hear it? Sounds like they need some help in the diagnostics department. They are probably good for oil changes and standard repairs but I can assure you that there is no way in xxxx they are qualified to diagnose anything other than standard issues.
3k, to have trans and radiator replaced. large metal cover under engine left off. plastic shrouds loose. rude service manager and service reps. HAVE PICTURES!!!!!!!
Don't let them service your vehicle!! - CM Tenn Nissan 370Z
After an oil change, my oil leaked out on vacation and I had my car towed in Alabama. Turns out it was because Tri-Cities Nissan service department did not tighten the oil plug. BUT that's not even the problem! The dealership refuses to do anything to correct the problem. In fact, the only way they will pay for the tow bill and bill at the other Nissan place that fixed my car, is if I sign an agreement that they are not responsible for any future damage to the motor. REALLY???!!! The dealership's service department is responsible for my engine and any damage that may have happened to it!!! They offered an extended powertrain warranty. Ok great! If you think it's so wonderful, then why do I STILL have to sign the release that your facility is not responsible for any damage to my engine??? I purchased a service plan when I bought the car. I asked for THAT money back. OBVIOUSLY I'm not going back there to have any service done to my Nissan Z370. BUT they refuse to give any of that money back either. Never have I ever been treated so coldly and rude. If I had a business and one of my employee's screwed up, I would do whatever it took to fix the problem to ensure the customer continued to trust me and use my establishment. This place...... NOPE!!! They could care less. Now I'm to the point that I will have to pursue legal action and that is sooooo sad.
Fees not ;listed in the contract but added on to the price - toyotaman
Hidden fees of over 1800 dollars? Not listed by name or amount in the contract or po Worst experience I ever had buying a vehicle. Nissan did not help at all.
Certified Sales and Leasing Consultant
Nissan of Cool Springs
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Nissan of Cleveland
Nissan Finance Director