Absolutely Astonishing! - Jessie
David was amazing! He was very professional but also gave personal experience! We drove over an hour to work with him and would gladly do it again! Thank you for such a wonderful experience!
Our truck buying experience. - Naomi.hall50
We had a great buying experience. No pressure or hassle. Everybody very kind to us will certainly buy from them again. Brandon Hedgecoth very helpful.
Great experience - vhull
I will have to say hands down, this was one of the best auto purchase experiences I have ever had. Extremely helpful, not pushy at all, knew all of the features of the vehicle and not only explained them but showed me how everything worked, and great customer service even when I couldn't decide for sure which vehicle I wanted. I will definitely recommend Newton Nissan South to anyone that is in the market for a vehicle! Jared Stanley was great to work with and so was the rest of the staff that I dealt with during the purchase!
Great service - Jessmitch
The service was great, getting the car was really easy! Also the employees was very friendly and made sure I was taken care of. Would definitely recommend this dealership.
Great experience at Nissan of Cool Springs - Rogue Warrior
Our experience was fantastic. Our salesperson, Stephen was amazing. He not only had a great easy-going personality he was informative and really worked for us to get the car we wanted at the price we were wanting! It was not your typical car buying experience. We would absolutely go see Stephen again!!!
it was easy - Keith3700
Matthew stafford helped me finance a car, he was very helpful and polite. He helped me answer all my questions and got me a great deal on a Nissan sentra
It was professional and smooth. Mike was a great - Jennifer Reynolds
Mike was very helpful in my decision. He helped me pick the right car for my budget and I felt very comfortable with the choice I made. He was not only professional but was fun to deal with. He went right along with my craziness, as I tried talking myself out of buying a car, and keeping my old one. My son and I really enjoyed the way he worked with us. He deserves 10+ stars!!!
Best car buying experience, EVER! - Cwilliams
Everyone here was wonderful! Laid back, easy gong, not pushy which I find a problem at most dealerships. But not here! Nash was awesome and made our buying experience great! Suzanne was a hoot! Thanks guys! Would recommend you to anyone! You rock
New Sentra Purchase - pcartwright81
First new car purchase. Everyone was very nice and professional. I did get it for the advertised price via financing with NMAC and a military discount. They are the cheapest around with a no hassle price which I have to admit is very nice.
Best car buying experience ever. - Mary131
Ladies, do you want to be taken seriously while saving thousands on your new or pre-owned car? The first dealer I visited only showed me one car and it was nothing like what I asked for. When I started negotiating the price, he actually laughed in my face. I drove a few more miles to Dyesburg, and I was treated with respect and got exactly what I wanted. Brandon was great!
Great experience. - Marcia
A very pleasant experience. The salesman was knowledgeable and courteous. He was extremely helpful throughout the entire process. The time and attention given by the salesman were above expectations.
They are a really great place to go - Pudgie
I would highly recommend this dealership for they truly help a person when they are in need . They help you when no one else will help you .
Vehicle Purchase - Roy
Recently purchase a 2015 Nissan Altima from this dealership.
I was able to negotiate a walk out the door price via email which was honored upon our arrival and the sales process went as smoothly as I have ever experienced. It was like night and day compared to the horrible experience I had with Wolfchase Nissan.
LaTarsha B - Cheryl
My sales rep was LaTarsha and she is great to work with. She worked hard with finance to get the best approval rate. She made me and my family feel comfortable about our new car purchase. I would recommend contacting her. Thank you! Cheryl
Birthday Wish Came True - altima2016girl
Ryan made sure I left out with a car I love with a car payment I could afford and that's why I'll choose Nissian at Murfreesboro every time!
Great service and prices - WCP
These guys have the lowest prices around. They were super easy to work with. No cat and mouse game and no pushy sales. It was the easiest car purchase I have ever made.
Good Deal - Septversanote
I bought a brand new 2015 versa note on the Sunday before Labor Day. It was a closeout (a year old) and I was able to get 7500 in rebates. I didn't get to the dealership till 4:30 and was done by 6:30. Elizabeth was my salesperson. She was very nice and gave real opinions. Financing was quick and I was surprised by the approval with a lower interest then the pre approval I came with. Now the bad: the detail worker left so the car wasn't detailed and there was only one key. When I got home I looked under the hood and it looked like corrosion was around the battery and rust spots -again new car. I took it the service dept a week later and was pretty frustrated because I live 50 miles away. Anyway, quick fix, was just dirt buildup and they cleaned it up. The service desk worker ordered my extra key and it arrived fed ex with a nice note from Elizabeth. Overall I'm extremely satisfied, I should have looked under the hood before I signed and I don't expect the detail people to miss there clock out time because my sale is running past closing time when I'm the one that came shortly before closing. I was pretty irritated when I came back a week later because the dirt under the hood and I'm sure it showed but staff acted pleasant and professional as expected. Did I mention $7500 rebate!!!
Don't make an opinion on one experience, don't do a stereo t - sultan Raheem
Sales manager called me 2 days after writing my previous review, offering another visit ,but he kept saying that the value they gave me to my car (3000$)is based on correct judgment, he was nice, but I said am not coming back to mnt view nissan,please don't build your own opinion on someone else's experience,I might be wrong....try another sales agent.
Happy buyer - DDouger
I had been looking online for a Murano for several weeks. I had found a platinum edition that was perfect so my husband and I went to see it. We had a delightful sales woman named Heather but we weren't able to come to terms on a cash price with management. We found another Murano online at Carlock that fit perfect in our budget on the online price so we decided to go look at it. We were very happy to see that Heather was the sales woman that greeted us at Nissan. She did a great job showing us everything about the Murano we had seen. I asked about the Internet pricing and she assured us the price was correct. We are the new owners of a Nissan Murano and we love it! It was used and had a bad scratch in the back but she even got that taken care of for us. Both times we have worked with Heather she has been a delight and was very professional during our interaction. My husband will be buying a new truck in the new year Heather and Nissan will get our business again.
Service Dept - Madmaxgirl
Service department recommends customers make appointments for routine maintenance (oil changes, tire rotation, etc.). So I do. What's the point? I still waiting 2.5 hours before my car is taken back for service!!!!
I did not get the warranty I paid for - Edge
I purchased a used vehicle from Premier Nissan in 2012 with 38,000 miles on the vehicle. I paid 1795.00 for a warranty and was told that it was for 100,000 miles. In 2014 I had an issue with the vehicle. I had not received my warranty contract so had to request it. One of the papers had a forged signature and one had my initial that showed my warranty was for 60,000 mi. The Mgr was quite rude when this was brought to his attention, especially the fact that my signature was forged. I tried to contact the owner, Lonnie Cobb, thru the mail as well as several phone calls without any results. Very poor business. I would not recommend this Dealership
Best Experience Ever! - altima1969
We came into to Wallace Nisssan last week to upgrade our Altima. Debbie our salesperson was so kind and courteous! We purchased a brand new Altima and love it! The sales manager Lenny was awesome he sold us the car for the invoice price and even gave us rain guards. I will only buy vehicles there now after my bad experiences at other dealerships.
Terrible experience all around - fso8783
Purchased a new Altima in '14. Finance manager who could barely communicate in English assured us multiple times he knew how to calculate and pay our taxes and to transfer a tag. Dealership charged twice the actual amount and would have kept it if we didn't catch it. Caught it because they didn't even pay the taxes or file the paperwork, and the state sent us a letter saying the vehicle isn't legal to drive. Took many hours of our personal time to fix this on our own after dealership charged us a document fee for doing it. Two years later, transmission is faulty and needs to be replaced because vehicle shuts off at stop lights. Returned to dealership because they sold my wife a scam warranty that's supposed to cover such issues that are obviously no fault of our own. Vehicle's computer doesn't send the "correct code" to replace transmission, although service department is sure it needs to be replaced. No rental vehicle was provided, even though it will take weeks to fix and we live over two hours from Ted Russell Nissan. Service drives vehicle and suggests my wife come get the car and drive it when it randomly turns off, making it seriously dangerous to drive. Worst experience imaginable with all aspects of this vehicle purchase. Will likely have to get an attorney involved to make this right...Sales manager drives up in his $100k sports car and brags about how much his payment is. My advice: stay clear of Ted Russell Nissan unless you're comfortable making these arrogant scammers more money. As a lending officer, this is the type of dealership we do not allow our clients to buy from.
Great deal, great car, Ask for Mike Jones! - Douglas Gaines
Very professional and personal service. I am in a bankruptcy and was still able to get a car at a low interest rate and fair price. Give them a chance.
Service Dept is a joke! - DicksonGG
Driving down the interstate on a Friday afternoon, and I start having a transmission problem. My husband and I tow the car since I was 75 miles away from home. I drop the car off first thing Saturday morning at Nissan of Dickson. They inform me that there's not a mechanic working that day, but that they'll look at it first thing Monday morning. I say that's fine, no problem. Monday rolls around, and no word by lunch. I call and inquire about the car, but the guy in service I talked to doesn't have a clue, nor does he care enough to go find out. My husband called a little while later, and the guy that he talked to said he couldn't find the ticket so he didnt know what was going on, but he would have the service manager call right back. Guess what? No call came. Now it's Tuesday afternoon, and still no word. We ended up going and getting the car and taking it elsewhere. And when we picked up the car, no apologies, nothing. They didn't seem to care about wasting my time at all. You would think that the best place to take your Nissan would be the Nissan dealer, but this place is a joke.
"Old-Time Service" - West, Shirley 1818
When greeted with a smile and warm handshake by Mr. Anthony Simmons, I knew I would receive exceptional service. My car search ended the day I entered the premise of Jim Keras Nissan Covington Pike. I wasn't thrown "the car salesman sales-pitch" and I wasn't rushed to just pick a car. Only did I need to tell Mr. Simmons what my car needs were. He showed genuine concern and patience, as did every member of the team there at RK (to include the receptionists, service department personnel, finance agent to the manager). I pulled off the lot in my new Nissan Pathfinder feeling that my car needs had been met, respected, having receiving exceptional customer service, a service that has fallen short in this present day...and I'm still a young woman. I will refer colleagues to you.
Don't let them service your vehicle!! - CM Tenn Nissan 370Z
After an oil change, my oil leaked out on vacation and I had my car towed in Alabama. Turns out it was because Tri-Cities Nissan service department did not tighten the oil plug. BUT that's not even the problem! The dealership refuses to do anything to correct the problem. In fact, the only way they will pay for the tow bill and bill at the other Nissan place that fixed my car, is if I sign an agreement that they are not responsible for any future damage to the motor. REALLY???!!! The dealership's service department is responsible for my engine and any damage that may have happened to it!!! They offered an extended powertrain warranty. Ok great! If you think it's so wonderful, then why do I STILL have to sign the release that your facility is not responsible for any damage to my engine??? I purchased a service plan when I bought the car. I asked for THAT money back. OBVIOUSLY I'm not going back there to have any service done to my Nissan Z370. BUT they refuse to give any of that money back either. Never have I ever been treated so coldly and rude. If I had a business and one of my employee's screwed up, I would do whatever it took to fix the problem to ensure the customer continued to trust me and use my establishment. This place...... NOPE!!! They could care less. Now I'm to the point that I will have to pursue legal action and that is sooooo sad.
Unsatifactory - Michelle Rich
I am upside down on my current loan....I wanted to trade in the vehicle for a lower priced but higher valued vehicle so I could break even....I have had the Chevy Spark for 8 months...bought it brand new (26 miles on it). Black book says my vehicle is worth a little over $12,000.....they were going to give me $7,000 for it...it's in great condition and to add insult to injury; they said I would need a co signer and money down. I have bought 2 vehicles this year and didn't need either!!!! They just knew that they weren't going to make enough money off of me...I left!!!
Fees not ;listed in the contract but added on to the price - toyotaman
Hidden fees of over 1800 dollars? Not listed by name or amount in the contract or po Worst experience I ever had buying a vehicle. Nissan did not help at all.
Nissan Finance Director
Newton Nissan South