Kevin Valentine - Jfranks
I'm giving Newton Nissan 5 stars! I was very pleased with my salesman, Kevin Valentine. He was never pushy, addressed all of my concerns, and was very funny!
I got a wonderful deal - Nyjah1
I went to nissan looking for a deal. Austin Tittel was sensitive to the fact that I had limited options and help me find the best choice! Thank you!
Quick and Easy - Prowell
Let me take time to pat Michelle Nevels on the back. It was a pleasure to work with her on my purchase. 2 hours was all the time I spent at the dealership. She worked swiftly to set the buying process in order. I highly recommend Newton Nissan South for your next Purchase, and when you walk inside ask for Michelle!
Great service - Jessmitch
The service was great, getting the car was really easy! Also the employees was very friendly and made sure I was taken care of. Would definitely recommend this dealership.
Outstanding in every way! - t,hoffman
Our sales executive, Mr Bishoy RizK met my wife and I on the showroom floor when we first walked into the dealership. My first impression was he had high energy, positive attitude and knew the product line extremely well. He answered all our questions professionally and gave us the confidence we could trust our purchase into his hands. We had planned to visit two more dealerships before making a final decision on a vehicle, but Mr. Rizk offered such a GREAT DEAL, that made our decision. Best purchase of a vehicle experience I have ever had and will recommend this dealership and salesmen to everyone we know. In fact, this morning 9/26/16 we made a strong recommendation to one of our best clients to look for their next vehicle there and they will find it a pleasurable experience. Thank you to all the other staff at this dealership for their excellent customer service!
Very pleasant experience - mpatel
Scott Davenport was very nicer and took time to Make positive I understand everything. Very nice man and dealership very helpful. Very happy with car
Why We're Happy With Our Decision To Buy Nissans From Tom - Cindig2009
We used to only buy GM or Toyota vehicles. But after dealing with Tom Faraday my husband and I have purchased 3 Nissans from Tom and 3 of our kids have also bought vehicles from Tom. He puts his customers as his top priority. He's always worked his hardest to meet our expectations and treated us with respect. Anytime we've seen a car online that we were interested in, we'd call to tell him and he always had that car sitting out front ready for us to test drive and look at. We believe in service after the sale and so far they've never disappointed us. Our experiences there have never been stressful especially when it came down to dealing with the finance managers Ade or Darrel. With this treatment we will continue to buy our cars there and recommend them to any of our family or friends who want a Nissan. So if you want a Nissan go check them out but be sure to ask for Tom Faraday he'll treat you right.
Great Experience - dallison24
Went to this dealership after hearing radio ad. Husband looking for used truck for several years and looking for "a perfect deal". Greeted immediately in lot by Kevin. He and my husband Sam immediately bonded, but Sam still reluctant to even test drive. After a lot of conversation (and a test drive after my persistence), went inside to continue talks. To make a long story short, we ended up buying (a true miracle), and it was probably mostly due to the people we were in contact with, namely Kevin, Andrew, Sidney, and Julie. All were phenomenal in explaining every detail to us. Julie was especially helpful in that she gave us advice regarding this transaction, as well as advice for future transactions. We ended with a monthly payment higher that we had hoped, but still happy with our purchase. We will be returning.
First time buyer/Credit less than perfect - jackie
I didn't expect to buy a car so soon, but things happens. This was the first time I was purchasing a car on my own and it's a pretty intimidating experience. I went to several dealerships, including a different Nissan dealership, and no one was able to give me what I wanted/needed. I finally ended up at Nissan Downtown, which was suppose to be my first stop. I told Mr. Anderson my situation and terms, and he put me at ease letting me know that this isn't a problem. Not only did he meet me at my terms, I got what I needed and wanted. I was able to leave with a brand new car in less than 24 hours! I'm so happy with my experience with Mr. Anderson and Nissan Downtown. I couldn't imagine doing business with anyone else. Thank you so much!
New Sentra Purchase - pcartwright81
First new car purchase. Everyone was very nice and professional. I did get it for the advertised price via financing with NMAC and a military discount. They are the cheapest around with a no hassle price which I have to admit is very nice.
My new sentra - Rebecca Rushing
Was very nice went over everything on my new car with me .didn't try to push me. Was very helpful! I will buy there again
Great experience. - Marcia
A very pleasant experience. The salesman was knowledgeable and courteous. He was extremely helpful throughout the entire process. The time and attention given by the salesman were above expectations.
They are a really great place to go - Pudgie
I would highly recommend this dealership for they truly help a person when they are in need . They help you when no one else will help you .
Vehicle Purchase - Roy
Recently purchase a 2015 Nissan Altima from this dealership.
I was able to negotiate a walk out the door price via email which was honored upon our arrival and the sales process went as smoothly as I have ever experienced. It was like night and day compared to the horrible experience I had with Wolfchase Nissan.
RATING - andrea
KZ WAS VERY KIND AND GREAT TO WORK WITH. HE ANSWERED ALL QUESTIONS, VERY HELPFUL. ATMOSPHERE WAS PLEASANT AND EVERYONE WAS FRIENDLY. VERY SATISFIED AND WILL RECOMMEND TO OTHERS.
did excellent jpb on service and warranty repairs - man123
good people at dealership .did excellent job on service and warranty repairs .thanks thanks thanks thanks thanks thanks thanks to many words for this review.
Great service and prices - WCP
These guys have the lowest prices around. They were super easy to work with. No cat and mouse game and no pushy sales. It was the easiest car purchase I have ever made.
Good Deal - Septversanote
I bought a brand new 2015 versa note on the Sunday before Labor Day. It was a closeout (a year old) and I was able to get 7500 in rebates. I didn't get to the dealership till 4:30 and was done by 6:30. Elizabeth was my salesperson. She was very nice and gave real opinions. Financing was quick and I was surprised by the approval with a lower interest then the pre approval I came with. Now the bad: the detail worker left so the car wasn't detailed and there was only one key. When I got home I looked under the hood and it looked like corrosion was around the battery and rust spots -again new car. I took it the service dept a week later and was pretty frustrated because I live 50 miles away. Anyway, quick fix, was just dirt buildup and they cleaned it up. The service desk worker ordered my extra key and it arrived fed ex with a nice note from Elizabeth. Overall I'm extremely satisfied, I should have looked under the hood before I signed and I don't expect the detail people to miss there clock out time because my sale is running past closing time when I'm the one that came shortly before closing. I was pretty irritated when I came back a week later because the dirt under the hood and I'm sure it showed but staff acted pleasant and professional as expected. Did I mention $7500 rebate!!!
Totally Insulted - Millie4854
Apparently Mtn. View Nissan does not know how to treat a customer or how to make a fair deal. Arrived Thursday to purchase a 2016 Rogue that we had test driven twice. Sticker price was 32600.00, sales manager had us financing 32,600.00 with nothing for our trade in ( 2013 Juke ) and no discounts, he must have thought we had no math skills. Also promised to change wheels to a set we wanted but then stated that he would have to pay an employee to change them. We were furious and walked out. Next day we went to Nissan of Chattanooga East and purchased the exact car for 4500.00 less. We were treated with respect and with great customer service. Will never return or recommend Mtn, View Nissan of Chattanooga!
wouldn't do business there - smart person
I went to buy new vehicle. I found what I wanted. They told what they was going to give for trade. They try to low ball my Trade. I looked up online the value on my car it was worth 24k they only offered 16k. I told there was no way i was going to do that. I left the dealership. The sales mgr called said they made error they would fix it. They came back said they would give me 21k . I told him I looked at the car online the one I was wanting they priced it 6k more than it was on the internet. It was same stock# so go figure. That's why I will be taking my business somewhere else. They will try to screw people over but not this one. I got more sense than they do.
2016 Maxima - tnvols
I purchased car 2 months ago. Sensor fell out and fog light falling down. Took into dealership for repair and because it was on a Saturday and everyone wanted to leave they told me I need to call my insurance company I had hit something. I am an insurance agent and nothing was hit. No damage to car. Head technician told me the way the car is designed the bumper is in two parts and due to incline of work place it pulls front of car. Really!!! Drove Infinity before and never had issue and if I had any service issues they fixed with no problem. The design of the car?? Maybe. It is as low as infinity and maybe Nissan was in hurry and just does not want to take blame. I have pictures and another shop look at car. No fault of mine....
I did not get the warranty I paid for - Edge
I purchased a used vehicle from Premier Nissan in 2012 with 38,000 miles on the vehicle. I paid 1795.00 for a warranty and was told that it was for 100,000 miles. In 2014 I had an issue with the vehicle. I had not received my warranty contract so had to request it. One of the papers had a forged signature and one had my initial that showed my warranty was for 60,000 mi. The Mgr was quite rude when this was brought to his attention, especially the fact that my signature was forged. I tried to contact the owner, Lonnie Cobb, thru the mail as well as several phone calls without any results. Very poor business. I would not recommend this Dealership
Great deal, great car, Ask for Mike Jones! - Douglas Gaines
Very professional and personal service. I am in a bankruptcy and was still able to get a car at a low interest rate and fair price. Give them a chance.
Best Experience Ever! - altima1969
We came into to Wallace Nisssan last week to upgrade our Altima. Debbie our salesperson was so kind and courteous! We purchased a brand new Altima and love it! The sales manager Lenny was awesome he sold us the car for the invoice price and even gave us rain guards. I will only buy vehicles there now after my bad experiences at other dealerships.
Terrible experience all around - fso8783
Purchased a new Altima in '14. Finance manager who could barely communicate in English assured us multiple times he knew how to calculate and pay our taxes and to transfer a tag. Dealership charged twice the actual amount and would have kept it if we didn't catch it. Caught it because they didn't even pay the taxes or file the paperwork, and the state sent us a letter saying the vehicle isn't legal to drive. Took many hours of our personal time to fix this on our own after dealership charged us a document fee for doing it. Two years later, transmission is faulty and needs to be replaced because vehicle shuts off at stop lights. Returned to dealership because they sold my wife a scam warranty that's supposed to cover such issues that are obviously no fault of our own. Vehicle's computer doesn't send the "correct code" to replace transmission, although service department is sure it needs to be replaced. No rental vehicle was provided, even though it will take weeks to fix and we live over two hours from Ted Russell Nissan. Service drives vehicle and suggests my wife come get the car and drive it when it randomly turns off, making it seriously dangerous to drive. Worst experience imaginable with all aspects of this vehicle purchase. Will likely have to get an attorney involved to make this right...Sales manager drives up in his $100k sports car and brags about how much his payment is. My advice: stay clear of Ted Russell Nissan unless you're comfortable making these arrogant scammers more money. As a lending officer, this is the type of dealership we do not allow our clients to buy from.
Service Dept is a joke! - DicksonGG
Driving down the interstate on a Friday afternoon, and I start having a transmission problem. My husband and I tow the car since I was 75 miles away from home. I drop the car off first thing Saturday morning at Nissan of Dickson. They inform me that there's not a mechanic working that day, but that they'll look at it first thing Monday morning. I say that's fine, no problem. Monday rolls around, and no word by lunch. I call and inquire about the car, but the guy in service I talked to doesn't have a clue, nor does he care enough to go find out. My husband called a little while later, and the guy that he talked to said he couldn't find the ticket so he didnt know what was going on, but he would have the service manager call right back. Guess what? No call came. Now it's Tuesday afternoon, and still no word. We ended up going and getting the car and taking it elsewhere. And when we picked up the car, no apologies, nothing. They didn't seem to care about wasting my time at all. You would think that the best place to take your Nissan would be the Nissan dealer, but this place is a joke.
"Old-Time Service" - West, Shirley 1818
When greeted with a smile and warm handshake by Mr. Anthony Simmons, I knew I would receive exceptional service. My car search ended the day I entered the premise of Jim Keras Nissan Covington Pike. I wasn't thrown "the car salesman sales-pitch" and I wasn't rushed to just pick a car. Only did I need to tell Mr. Simmons what my car needs were. He showed genuine concern and patience, as did every member of the team there at RK (to include the receptionists, service department personnel, finance agent to the manager). I pulled off the lot in my new Nissan Pathfinder feeling that my car needs had been met, respected, having receiving exceptional customer service, a service that has fallen short in this present day...and I'm still a young woman. I will refer colleagues to you.
Don't let them service your vehicle!! - CM Tenn Nissan 370Z
After an oil change, my oil leaked out on vacation and I had my car towed in Alabama. Turns out it was because Tri-Cities Nissan service department did not tighten the oil plug. BUT that's not even the problem! The dealership refuses to do anything to correct the problem. In fact, the only way they will pay for the tow bill and bill at the other Nissan place that fixed my car, is if I sign an agreement that they are not responsible for any future damage to the motor. REALLY???!!! The dealership's service department is responsible for my engine and any damage that may have happened to it!!! They offered an extended powertrain warranty. Ok great! If you think it's so wonderful, then why do I STILL have to sign the release that your facility is not responsible for any damage to my engine??? I purchased a service plan when I bought the car. I asked for THAT money back. OBVIOUSLY I'm not going back there to have any service done to my Nissan Z370. BUT they refuse to give any of that money back either. Never have I ever been treated so coldly and rude. If I had a business and one of my employee's screwed up, I would do whatever it took to fix the problem to ensure the customer continued to trust me and use my establishment. This place...... NOPE!!! They could care less. Now I'm to the point that I will have to pursue legal action and that is sooooo sad.
Terrible dealership - Oak Ridge Nissan nightmare
Shady as they come!! Stay as far away as you can get from this dealership! Worst experience I've ever had with buying a car. Do not make the mistake of falling for a total scam of a contact.
Fees not ;listed in the contract but added on to the price - toyotaman
Hidden fees of over 1800 dollars? Not listed by name or amount in the contract or po Worst experience I ever had buying a vehicle. Nissan did not help at all.
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