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Latest Texas Jaguar Dealer Reviews
On 11/17/2009 6:18:08 PM wh2tby wrote:Very helpful and went out of their way to make sure the car was right for me and I was happy. Price negotiations were friendly and no undue pressure was placed on me to close the deal. The purchasing experience was one of the best that I have experienced.
The only reason I did not rate them a 5 for all categories was that they failed to contact me on the availability of a part that is needed to fix a fit and finish issue. Unfortunately they also had to tell me that could not give me a delivery date either. This is rather lax. However they are always friendly and helpful when I call.
The car has only had some rather minor fit issues (3 of them) and a single irritating squeak. The squeak and all but one of the fit issues was rectified without any issues.
I await the missing part and the fixing of the remaining issue.
Overall, Charles Maund Jaguar have given me a pleasant introduction to the Jaguar ownership experience but need to be a little more attentive on the service side.
On 11/3/2009 1:24:13 PM grif67 wrote:I was in the market for a 2007 Jag XK and Carson helped me a lot. He let my wife and I drive a silver one that was great. However I bought a blue one from the M/B dealer across the highway because 1) it was blue and 2) it was a non-smoker's automobile. Carson was better than the other salesman, but the car's each had the same mileage and price...the only difference were those that I listed.
I brought the car in for service and Mark helped me quite a bit, showing me different features on the car, putting the plates on for free, and even ordering a few things.