205 Texas Ram Dealers

I'm beyond frustrated with the customer service I've - cisnerosalfonso

I'm beyond frustrated with the customer service I've received from Mr. Juan Ochoa and general manager Mr. Anthony Luna, I purchased a 2022 Suburban, but my experience has been marred by broken promises and ignored calls. Despite multiples attempts to contact them, I've been met with silence. I hope the management takes my complaints seriously and takes necessary actions. Should've taken my business elsewhere.

Great service and friendly staff! - Bea.bowman

Great service and friendly staff! My 3rd purchase with them! Keep it up!!! Love my new 2026 Reign rubicon X

Winnie Dodge did a great job repairing my RHO. - Leonard Segura

Winnie Dodge did a great job repairing my RHO. Thanks Jason Roberts. Very personable and professional.

zero communication, zero follow through, does not - kmorgan7

zero communication, zero follow through, does not understand customer service, fails to comprehend basic words, does not list to customer, denies vehicle issues, WROST experience of my life

Kristen Crenshaw is a true asset to this company. - chrisvons

Kristen Crenshaw is a true asset to this company. Her promptness and detail is outstanding

The sales team, Finance team and the Service team are the - jpd149

The sales team, Finance team and the Service team are the best I have ever dealt with. They are all very professional and accommodating. I have purchased three vehicles from this dealership. The teams in place now are the only ones I will give my business to. They treat you like family. And the main thing, they don't mess you around. Thank you Ram Country Mineral Wells.

If Jeep could bottle the perfect salesperson, it would be - Tulip Doerfler

If Jeep could bottle the perfect salesperson, it would be Josh Valdez from Brown Dodge in Devine, Texas. From our very first conversation, Josh Valdez impressed me with his professionalism, warmth, and attention to detail. I reached out about finding a "mom car" that could seat six, stay within my budget, and still feel like my car, and he delivered exactly what I wanted. Before I even set foot in the dealership, Josh Valdez had everything lined up. The paperwork was prepared, the vehicle was detailed, and all I had to do was show up and fall in love with my new car. What made this experience even more meaningful is that I had almost purchased the exact same vehicle from another Jeep dealership. Unfortunately, that visit ended in one of the most unprofessional and embarrassing encounters I've ever had, a sales manager at IPAC spoke to me in a way that left me humiliated, right in front of my mother and my three-year-old. When I told Josh about it, he didn't just shrug it off , he took the time to listen, to understand, and to reassure me that my business and my trust were valued. He turned what had been a terrible situation into an incredible, confidence-restoring experience. Josh Valdez didn't stop at the sale. He followed up with me three separate times to check how I was enjoying the car, to answer any questions, and to make sure I knew I could reach out to him anytime. That type of follow-through is rare, it shows that he truly cares about his customers and stands behind what he sells. Josh Valdez isn't just a great salesman; he's an asset to Jeep as a brand. He represents honesty, respect, and exceptional customer service in every interaction. I can say with absolute confidence that Brown Dodge in Devine is where you need to go if you want a smooth, enjoyable, and truly personal car-buying experience. Josh Valdez, you've set the standard. Jeep should be proud to have you on their team.

Justin bowers is the best salesman I’ve ever worked with. - darrellkocian

Justin bowers is the best salesman I’ve ever worked with. No hassles no problems. Best ever.

CapitalOne Auto Navigator was to finance the purchase. - 173ABN503inf

CapitalOne Auto Navigator was to finance the purchase. Three years at $405/month. After more than a week of confusion, the sales contract is 6 and a half years, (78 months) at $258. Financed by their own backer. Tagged on a not requested maintenance contract for $2,200 as well. One can ALWAYS tell when dealing with God Damned Jews. No more. Never again. Rotten liars.

Emailed them about car that I was interested in Got - jkolb1

Emailed them about car that I was interested in Got text back around 10 pm that Jeep was still There then drove next morning to dealer took the hrs got there around ten received call 5 min before asking if I was coming to look at car I asked for directions and said I would come out not telling them I was 5 min away got there doors weren’t open even when I found the salesman he told me the car was already sold they are lying sacks of xxxx company don’t waist your time

Outstanding people doing an outstanding job! - Revans4490

Outstanding people doing an outstanding job!! Sales or service they were exceptional in both areas for me.

The service was amazing, the car that I brought was a - fargorobert7

The service was amazing, the car that I brought was a Ford escape and after a couple days I was not happy with the car. I returned to the dealership and found another car which was the same brand and model, so another happy customer. Each person that helped was very professional.

Very kind and professional. - dominique lane

Very kind and professional. Great customer service and they were very patient with us . They took their time until we got the deal that was best for us. My wife and I was very thankful.

Chaime is very helpful. - Becky Hutson

Chaime is very helpful. Followed up on everything. Definitely a positive experience each time. Glad they are available.

Salesman was pleasant to work with as well as the finance - shels

Salesman was pleasant to work with as well as the finance rep. Thanks for your help.

Joskar Diaz is Amazing ! - Mikrishnaw

Joskar Diaz is Amazing ! His patience and passion to ensure I drove off in a brand new brand car was so calming to experience! His positive energy and attention to detail was great! Joskar pursued all options to get me the best deal ! I will definitely refer friends and family!

The experience was very smooth and my salesman Amado was - jpruitt03

The experience was very smooth and my salesman Amado was very informative, In and out in 2 1/2 hours!

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

My jeep gladiator needed to be serviced for an auto - rmarshall8520

My jeep gladiator needed to be serviced for an auto start/restart problem. Nyle Maxwell of Taylor got it in and out in just a few hours. Completely satisfied customer here.

Mr Carter is the person who I go to when I need help with - peter8547

Mr Carter is the person who I go to when I need help with my vehicle. I have advised my daughter and son to take their vehicles that need service. I have known him for 20 years and trust him. Always provides the necessary services in a plan.

★★★★★ Excellent Service Experience Charles is an - Smiley

★★★★★ Excellent Service Experience Charles is an outstanding service writer who truly sets the bar high for customer service. His communication is exceptional - he keeps you well-informed throughout the entire process and is incredibly attentive to your needs. What really stands out is his excellent rapport with the mechanics, which helps ensure smooth and efficient service delivery. The mechanics here do outstanding work, and Charles's coordination makes the whole experience seamless. I highly recommend this service department, particularly working with Charles. His professionalism and attention to detail make him a real asset to the team.

Toa answered questions I called about today quickly and - Val B

Toa answered questions I called about today quickly and efficiently! I really appreciate the thoroughness. Thank you!

I wish there was a “Zero” star option. - Cowboysot

I wish there was a “Zero” star option. This dealership is an absolute joke! They don’t communicate, I had to initiate all conversations and they wouldn’t return my calls. I agreed to pay the asking price for a vehicle. When I went in to purchase the vehicle, they changed the price. The sale manager stayed in his office and let the salesman be the bearer of bad news. This was by far the worst car buying experience I’ve ever encountered. Buyers have options, with the wide range of car dealerships out there, I hope others will choose a dealership with higher standards. This one is absolutely terrible.

Bait and switch. - Dougstevens445

Bait and switch. Disclosed a 3000 charge for some cieramic coating in a 2016 GMC Denali that I bought with damage on the rear bumper. They had to figure out a oil leak so I didn't pick up the paperwork until 3 days later and they gave it to me in a envelope in which I just put in the glove box. Dug it out a couple of weeks later to look at the invoice and that's when I saw things didn't add up. Called the dealership and spoke to new GM, he told me that everyone that was there when I purchased the 8 year old truck has been fired. Nothing he can do about getting me back that bogus 3k charge. I am filing a complaint with the attorney generals off ice and the BBB. Beware of this place. Thanks

Go anywhere but here The worst dealership ever. - hannahcantu2022

Go anywhere but here The worst dealership ever. I terrible customer service, terrible terrible. Run far

We drove all the way from New Mexico to buy a truck from - Phillipslarry33

We drove all the way from New Mexico to buy a truck from Gilman and Cam our salesman it took a little while to get everything done but it was waiting on the bank the whole staff was very courteous and helpful I will definitely be doing business with them again

At the service dept on old 83 in McAllen, they left my - Leandro.perez1

At the service dept on old 83 in McAllen, they left my engine wiring harness loose, it literally was banged up by my tire. Not the service advisor nor the assistant service manager could tell me what the damaged connector was, I had to show it to the parts dept at the dealership. They did not replace it. All they did was put tape on it and secured it with the missing bolts. When I arrived there was no explanation of why it was not replaced, no manager, no service advisor nothing to give me an explanation. They even tried to give me some print outs of a part that was not even the correct one. After a full day of research it turns out that the part is the engine wiring harness a major electrical component and the replacement would have been very expensive. And now I am stuck with the possibility of it having issues in the future.

Great experience - I worked with Rodney who was very - Slj

Great experience - I worked with Rodney who was very knowledgeable of the product. I was looking at a RAM 1500. He was kind, answered my questions, let me test drive and sent a followup email thanking me for coming in.

I was very impressed with the treatment of this - leogalan283

I was very impressed with the treatment of this dealership. Darnell Nunez was very polite, calm and patient. He and the finance person went out of their way to get me a good deal on a reasonable monthly payment and warranty. Very quick to get financed here. It took them less then an hour and drove home very happy with my purchase.

Bought a can over the weekend from KC. - kckenner

Bought a can over the weekend from KC. It was the easiest car buying experience I have ever dealt with. In and out in 2 hours. 10/10 would recommend!