2,645 Texas Used Car Dealers

Thank you TL Ricks for the amazing experience you gave - emrankin2162

Thank you TL Ricks for the amazing experience you gave me. Your knowledge and management skills were exemplary. Best car experience ever. Thank you for turning my nightmare of looking for a car into such a enjoyable experience.

Worst dealership ever! - qjscott86

Worst dealership ever! Sold me a junk car and have been no help with fixing or replacing.Paid $2700 for new transmission and went out in a week.Told them car needs to be picked up and currently is location I had to leave and walk home from When you call the constantly lie and prolong any work or help on vehicle. Probably gonna lose my job because of there neglect and I highly recommend no one deals with this dealership. Same your time and money!!

I recently had the unfortunate experience of dealing with - brutus.liang0

I recently had the unfortunate experience of dealing with the finance department at John Eagle Acura in Katy, and I am honestly frustrated with how everything was handled. The Finance Department do not understand Drive Out Price or Out the Door Price. To them it is Drive Out Price plus TTL. The drive out price should be the final price on the finance application. Not a figure higher. From the start, the finance team was less than transparent about the terms of the loan I was being offered. I was given one set of figures during the sales process, but when it came time to sign the paperwork, the numbers seemed to change. The interest rate I was quoted initially was significantly lower than what ended up being presented to me, and there were a lot of hidden fees I wasn’t made aware of upfront. I felt like I was being rushed through the process without having a chance to fully review everything. When I questioned some of the charges, I wasn’t given clear answers, and it felt like I was being brushed off. The lack of transparency and communication made me feel like I wasn’t being treated fairly. I expected a more professional and customer-focused experience, but instead, I left feeling frustrated and uncertain about the deal I signed. While the car purchase itself went relatively smoothly, the experience with the finance department was a real letdown. I would advise anyone going in for financing to read all paperwork carefully and ask plenty of questions before signing anything. Unfortunately, I can’t recommend this dealership's finance team based on my experience. I have all the paperwork if some one wants to know how John Eagle Acura CHEATS!!

Tommy my salesman was great with communication & - tammysshaw

Tommy my salesman was great with communication & information regarding my purchase. Lucille went out of his way to make sure I understood all the technology in my new Defender .

El 26 de Julio 2025 compre una camioneta GMC 2024 usada , - Mariajhuff73

El 26 de Julio 2025 compre una camioneta GMC 2024 usada , ellos sabian qie tenia problemas del aire me mintieron horrible me hicieron sentir como estupida cuando a los 2 dias les reclame. Me hicieron gastar mi tiempo 2 veces el encargado de mantenimiento le cambio partes y el problema no lo arreglaron . Me decian que corriera la camioneta para que comenzara a enfriar un jefe de mantenimiento que diga es lo mas estupido.al final me dijo que la llevara a un dealer de GMC el gerente y la vendedora hablaba perfecto español. Ellos abusan de los hispanos que no leemos los contratos. Por fabor gente latina mucho cuidado , no le deseo a nadie mi tan mala experiencia , algo mas tengan cuidado con la garantia. La compre con 35,885 millas y cuando regrese con ellos tenia 100 millas mas de 36 mil ya no tenia garantia del aire. Ellos me vendieron una aseguranza el costo es mas de 5000 dollares .y ellos usaron esa aseguranza segun para arreglarla y nomas sacaron mas dinero para ellos por no sirvio de nada las partes que pusieron. En otro lugar pusieron nueva compresora . No recomiendo este lugar no les doy ni una estrella .

It was a process finding the correct vehicle for me but - melena4370

It was a process finding the correct vehicle for me but we did, thanks John

Wonder Full Experience with Laura Ruiz Highly recommend - ckraft505

Wonder Full Experience with Laura Ruiz Highly recommend her lovely care of the customer and attention to details

Please read “43 Tex. - langner.matt

Please read “43 Tex. Admin. Code § 215.250 - Dealer Price Advertising; Savings Claims; Discounts” before going to this dealer. I won’t tell you to buy here or not to buy here. I will tell you I offered the asking price, tax, title and license plus a reasonable document fee and they refused to sell me the vehicle. They refused to sell the vehicle without the Hyundai Preferred package - or whatever they called it. It’s a bad deal in my opinion and I had zero interest. They also refused to provide business cards (preferring to use nicknames) and to provide me a printed breakdown of their “best price” of $23k on an $18k car. The whole encounter was very deceptive. With that - I don’t know that you will have the same experience. Read the law and make a decision that is best for you. Hopefully you have a better experience than I did where the floor manager explained to me that he’s unfamiliar with the state law because it doesn’t matter - every dealer operates this way. I disagree, state law does matter to the consumer. I also think that “everyone is doing it so it’s ok” means I was in a place where I didn’t really want to do business. In fairness to them - I wouldn’t have wanted to sell me a car either following my poor reaction to their original $5000 ask for a paint and glass warranty that also tracks you, later offered at roughly $2700. Also, sales guy was cool. Not mad - just too broke to be deceived and taken advantage of

The GM name Luis is not nice to me as a new customer. - hungtienbui

The GM name Luis is not nice to me as a new customer. The story is: I bought tacoma 2015 used and bought home. The mechanical issue came up after 9 days of purchase. I brought my Tacoma to the Keating. Sale person let me talk to him. He said He did not want to fix the issue and spend 200 dollars for diagnostics. I told him it just happened in few days why could you compromised customer. Then he kept forcing me that he could buy back but I have to buy a new one. I told him first I couldn’t afford over 25k and second I like to keep my Tacoma and please just tell me how much to fix also needs his help to lower the fixing cost. He said no without any respect. So bad for this treatment. We brought Tacoma back home and promised never buy from this dealer again. Lesson to learn is if you buy a used car from this dealer make sure you have mechanic with you to avoid problems happening later. Bad lucky for me that I tested around facility but not in the high way and problem came 4 days later.

The salesman I dealt with was top notch! - salyan53

The salesman I dealt with was top notch! Kind, knowledgeable and very helpful in every way.

If i could give them a half a star they dont even deserve - Sergiosalazar018

If i could give them a half a star they dont even deserve that. They steady give you the run around and still expect you to pay your note wven if you dont have the car. They told me it was my engine charge me to replace the engine then two days later did not turn on i almost got fired from my job cause of how many times its broken down on me and only had the car 3 months ridiculous DO NOT BUY FROM THESE DISHONEST PEOPLE !!!’

Car was there for 2 weeks, 3 weeks after I called them - Jo

Car was there for 2 weeks, 3 weeks after I called them they found it. Took 2 months for the work. After it was ready for pick up. It was disgustingly dirty. My seat was black from them sitting in it. Full of dirt all over! Horrible service!!

Customer Service - corvetteguy

I purchased a 2015 Ford Expedition from this dealer in January. From the point of sale to delivery there were no surprises. I was kept apprised of the schedule for delivery each week. After make-ready, the vehicle was delivered promptly and I was given a thorough walk-around. This is the fourth vehicle I have purchased from this dealer and will definitely recommend them to my friends and family.

Highly recommend Mr. - Nikki Castro

Highly recommend Mr.Sandoval, very professional and polite salesman. Definitely going to recommend family and friends to purchase with him!

Found an Autotrader posting here for the Vehicle I was - awispa

Found an Autotrader posting here for the Vehicle I was looking for at a very reasonable price and in super condition with low mile. Investigated this listing and the autofax. Set up a time with Chrissy met her early inspected vehicle took drive made cash offer and finished paperwork exactly as shown in posting with no changes or additions. Chrissy and all staff I met were friendly and helpful. I have a few days for closer look by my mechanic but expect no hiccups. Thanks for a fast and pleasant transaction 5/24/25.

I have updated my review, as I am very pleased with how - Reece Kingcade

I have updated my review, as I am very pleased with how the dealership rectified the situation. Thank you very much for reaching out and making this right. I very much appreciate it.

Best dealership on the planet! - Rachel

Best dealership on the planet! They really took good care of us and made process hassle free-Rowlett resident, worth the drive

This has proven to be extremely stressful. - Karmag777

This has proven to be extremely stressful. 2 weeks ago I send payment for half of the total vehicle cost. I was told the vehicle would be delivered on Monday and the vehicle never arrived . Tuesday I reached out to Cole Bailey and was told it would be delivered the following Monday at 6pm again this delivery time and date came and went with no vehicle delivered. I have reached out again and told the vehicle will be delivered tonight at 6pm. I have a full schedule and am not available to wait around for this days and weeks have no vehicle yet. Very poor communication. I just received a phone call from Cole saying " how about we shove lawyers so far up your a$$ you have hemroids" then he repeated it, when I informed him I was recording the conversation he replied what a tragedy. I ended the call at that time. This is not a reputable company to work with. Buyer beware

Liam Mc Mahon is my seller. - Aleksandar Saber

Liam Mc Mahon is my seller. perfect job Liam!!!! Thank you for everything. I bay 2020 F250 super duty. Liam recommended me this car. All my family is happy.

Towed my truck here and the set department was horrible. - Matthew McMahan

Towed my truck here and the set department was horrible. Trying to say I flooded my vehicle when I turned out to be a spun bearing.

Thomas Farmer was a great salesperson. - scopeland50

Thomas Farmer was a great salesperson. We enjoyed our experience buying a vehicle from him. We will definitely recommend him to anyone.

Very upset with service department. - Vruggiero

Very upset with service department. The manager could care less. I spent over $2k on service and they could not even get engine light to come off on my wife’s car. One excuse after another and their service agents literally just read from a computer generated service sheet. Manager is a joke and basically told me he does not what is going on and he is just there to do payroll. Your experience has forced us to never consider another Hyundai ever again. Sad that in a tough economy you are ripping people off in that service department. The quote that wins it all is last thing the agent said to us was “it is not safe to drive and tech estimates full breakdown in 1 month”. Wants us to spend another $6k on service. Buyers beware of this dealer.

Great customer service, I did not have to wait very long.... - cathi1

Great customer service, I did not have to wait very long. Cant rate an individual do not know who actually worked on the car. Thank you

They cheated me out of my refund on the service agreement. - SunnyTx

I bought a brand new MDX from Mac Churchill - the one that went bankrupt in North Fort Worth. It had a bad transmission, which they replaced with a transmission that was so jerky you wouldn't believe how awful it was to drive. After numerous complaints and no repair, I finally sold the car. I took a loss of course. Then I requested a refund on my extended warranty agreement, which they owe me. They have not refunded it and it's been almost a year. They have horrible service and will cheat you out of your money if they can. I would never buy from another Mac Churchill dealership.

They kept my car for four days before looking into the - ppope37229

They kept my car for four days before looking into the issues and the ending charging more then I was quoted.

My husband and I could not be happier about our - tmerimon69

My husband and I could not be happier about our experiences with Texas Auto North Sales and Service Department. As I said before, the sales department worked with me until we had a deal, we could both agree on. It wasn't easy but they hung in there with me. That was in December. Then we had our backup camera replaced. Fast and efficient service. But it messed up again annnnnnd! Ms. Terri in the service department came to the rescue. You see, when it went out it was a thursday and my husband was leaving for work in Maine on Sunday. She had the guy out there on Friday morning to fix it for him and on top of that; he asked about buying a spare and when she found out that they sold us the truck without a spare, she found him one a gave it to him! I am so happy with this dealership; I am about to go buy another car from them if they will deal with me again! LOL! It was a little agonizeing for them last time. I love this place! Not sure about the South location but I will drive to North Houston everytime I need a new car! Thanks Texas Auto North for treating people right! I would give you 10 stars if I coud! twerner

We’ll start with the good. - mwintxk

We’ll start with the good. Denise Epps was amazing. She was helpful, kind, respectful, and worked hard for me. The not so good. The men (Travis Jones was one) in the finance department tried bullying me into a higher payment for a vehicle than I was comfortable with. Then, had the audacity to ask who was paying for the car - me or my husband- and why my husband wouldn’t let me buy it. They asked why my husband wouldn’t give me X amount of money a month to pay for a car. How rude and disrespectful. They would have never asked a man that. Moreover, they marked up the value of a used vehicle and claimed it was priced below market value. They had the vehicle listed on the website as a higher trim level, but the purchase agreement and VIN was for a lower trim level. When I sent a screenshot of the market value (JD Power) for the actual year/model/trim/mileage, they acted like I was stupid and didn’t know what I was talking about. There are dealerships that don’t treat women like they are incompetent, just not this one. I was able to purchase a used vehicle from a different dealership and had a wonderful experience. I will never go back to Classic Kia and recommend you don’t either.

They practically gave the vehicle to me. - ttiratto

They practically gave the vehicle to me. I never got such a great deal. This vehicle drives like a dream and real low interest

I purchased my BMW Z4 2024 from this dealer for a great - Joe

I purchased my BMW Z4 2024 from this dealer for a great price, got it shipped to Chicago. The deal went very smooth, salesmen was very kind, professional and helpful. I highly recommend this dealership.

I was actually in the market for a vehicle for me and my... - adrinia

I was actually in the market for a vehicle for me and my baby, but after reading these reviews I think I might need to keep searching. I don't have the time to be playing with these people