On 3/10/2014 7:29:45 PM rbob1 wrote:
Javan took real good care of us throughout the entire process - from my first contact by way of Stohlman's on-line IM chat feature and continuing the IM conversation about the vehicle I was interested in before my visit. Our test drive was wonderful because Javan allowed me to experience the Touareg on the test drive without a sales pitch.
Most importantly, I never felt pressured to purchase the Touareg at any time during my visits to the dealership.
Javan took extra time after we finished up in the business office to explain every feature of the Touareg, as well as linking both my phone and my wife's phone to the Touareg's blue tooth! He demonstrated all the patience in the world for our many detailed questions about the features of the Touareg, staying well past the dealership's closing time on Sunday.
All in all, I would say the Stohlman experience exceeded our expectations because of Javan's knowledge and expertise with the vehicle, his passion for the VW brand, and his warm, personable approach and professional demeanor.
On 3/10/2014 12:37:59 PM margaretgoodall wrote:
Not only is Reggie a consummate professional but he is a kindhearted, thoughtful person. He is not pushy or aggressive. He calmly presents all of the facts to customer so that the customer can make an informed decision. This was the best experience I've ever had in purchasing a car. If you are interested in buying a car, go to Sheehy and asked for Reggie.