great deal and great sales staff - retmsg
we felt at "home" while making a great deal here
people are always friendly and treat you so well
found the car we wanted and took it home
Customer loyalty is no accident, it's cultivated regularly - rshafer
I leased my first car from Javan back in 2013 and subsequently had two trade-ins since then and I haven't looked back or considered another rep since. Javan is someone who takes time with you and makes you priority (and you feel that way), he isn't trying to push a quota or a "big sale" and instead listens to what you want and makes recommendations from there; you can tell he's an advocate for the customer--which is key--and that's his focus. Now, I'm a creature of convenience and there's a VW dealer about two minutes from my house, but because of the top-notch customer service and the one-on-one care and attention I receive, I make the 30 minute drive because they've earned my loyalty and I like how I'm treated when I'm there and that I'm checked in on between appointments. Whether it's Mike Parelli fitting me in for a service appointment at the last minute or Javan Jackson taking my call at 10 PM at night a few days before Christmas because my car was stolen, the team at Stohlman automotive go above and beyond the call of duty 24/7. I encourage you stop in for a visit and you'll see what I'm talking about. You'll be a "lifer." and trust me, you won't be disappointed.
These guys are amazing! - Brian Smith
Ryan went above and beyond to make sure I was taken care of! These guys aren't just about business, they are about taking care of their clients. I appreciate everything you all have done for me.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Internet Sales Consultant
Legacy purchase - Mikesubaruowner
Doug is a great salesman. Low pressure and knowledgeable in the product. Went in there waffling about buying a car wasn't quite ready. Stopped in there 3 different times he gave his complete attention to us and no pressure to buy. Third time was a charm we rolled out in a new car with a good deal.
just bought a subaru crosstrek! - tharo
I had a great experience with Trey Leggett! He was very knowledgeable about the cars. He was very patient in showing the cars available and cars that were not. he took the time to ask what I wanted in a vehicle and if they did not have it in the lot he would look for it in other places! I was there close to closing time for the service department so when it came time to clean the car he took the time to do the cleaning himself seeing as how the service department were not willing to stay late. I was very pleased with his professionalism and dedication to give me the right car for me. he did not try to place me in a vehicle that I did not need. I was very disappointed in the service department, the lender car was very dirty.
Who says you can't buy a family? - Jimi Rose
First and foremost, couldn’t recommend buying a car from Sheehy Subaru enough!
Now for some details. I was raised in a family that thought buying from a dealership was for suckers. My wife’s family is the complete opposite. After accompany her father a handful of times to his home Subaru dealership in Chicago, I witnessed what buying a car from a good dealership could mean. There’s a sense of family, with the staff knowing who you are and treating you with respect. I knew then and there that I wanted that type of service.
I’ve always been a Subaru fan and did my research on not only the newest Subaru models but also on all of the dealerships within a couple hour radius of Washington, D.C. Sheehy stood out online, though they weren’t the first dealership I would visit.
I’ve always been a sucker for Honda as well. A visit to a dealership, I’ll leave unnamed left me shocked and a bit disillusioned. The salesperson actually admitted to me that she didn’t know much about cars. I’ll give her one for honesty but I’m not really interested in buying a car from someone who doesn’t have the passion for what they sell.
Sheehy was my second stop and from the moment I stepped in I felt welcomed. Not in a, “Hey!!! Let me sell you something!” way but in a “Hey! We’re comfortable with who we are and what we sell!” way.
I was lined up with Dul Ganchimeg as a salesperson. I felt him out and was pleasantly surprised that his passion for cars as well as Subaru was authentic and extensive. He knew the current as well as past models of Subaru, forwards and backwards. It was refreshing to sit down with someone after hours of researching on the internet and be surprised.
I’ll admit I would have loved to order a custom Forester but didn’t have the luxury of waiting 4-6 weeks. Which Dul had no problem helping me with. He wasn’t concerned with moving their existing inventory off the lot, he was interested in what was best for me and my family. Or he did a xxxx good job of making me believe that.
We went for a test drive in one of the three models they had listed on their website. I’m not going to lie, I wasn’t surprised by how great of a car the 2017 Forester XT Touring was. After as much research as I had done, I would have only been surprised if it didn’t live up to the hype. My only complaints are the lack of a black leather option, the clumsy digital media interface, and the inability to upgrade the fog lights to LED. Dul didn’t try to up-sell me on anything. He knew enough about me and my needs by that point that when I asked him to up sell me on a feature, he laughed and said he could but it wouldn’t be anything I needed.
I was set after the drive to buy the Forester and do so through Dul. But I wanted to get a better feel for the dealership as a whole. While getting coffee I struck up quick conversation with two of young auto technicians who were also getting coffee. I really wish I had gotten their names as they more than likely bleed Subaru STI Rubine Red. Get those guys a promotion!
We had some issues with a certain credit bureau because of a legal name change I recently went though. But no challenge is too big for the staff at Sheehy Subaru! Sabrina and Carol from the finance department were absolutely the best to me. They actually commented that it was a good experience because they learned how to deal with this if it happens again in the future. When a team of people sees what others might consider a problem as a learning experience, well that’s a team you want on your side. Long story short, this wasn’t just one phone call, fix it kinda of situation. They went above and beyond to help me make calls and send faxes! Don’t change your name but if you do, Sheehy’s got your back.
Dul, knew I’d probably be looking to customize my new Forester as soon as possible. He introduced me to Raj, another salesperson who has the most kick xxx 2017 Forester. He was really cool to talk with and patiently answered all my questions dealing with the modifications he had installed.
This team doesn’t sell cars. They share their passion for Subaru and this great adventure we call life. I never thought I’d say this but I can’t wait to have my car serviced. Bravo Sheehy!! Thanks for doing it like it should be done!
Upgraded my car with ease!!!! - Ginger
Dan is an amazing sale representative! He was extremely professional and listened to my needs. From the moment that my father and I walked into Subaru, we did not feel pressured. We were able to see a lot of cars, from used to new. That same day we were able to find a car that was perfect for me. The whole transaction, between trading my old Subaru, and getting the new one was really easy and not stressful at all. Everyone at Subaru is amazing, and they are lucky to have Dan as a part of their Subaru family!
Very nice group of people to work with. - jill54
Mr. Wallace was very helpful and worked hard to get me a good deal.He was very knowledgeable about the features of my Subaru Forester. The electronic dash board is a little complicated to learn all at once, but Mr. Wallace Explained things to me in great detail.I would recommend this sales associate , he is very nice and respectful to work with.
Excellent - ep
Before purchasing my Subaru Forester 2017 w/ Eyesight, I emailed several dealerships (around 10) to provide me an out-of-the-door quote. After the first round, I asked the four dealerships that had provided the lowest quotes to participate in a second and final round. Eric Bukhari from Manassas Subaru ended up providing the winning bid. The price was excellent. After agreeing to the deal over email and phone, Eric quickly prepared the paperwork and I went to pick the car the next day.
Even though it is quite uncommon to engage dealerships in a bidding process when buying a new car, Eric showed great professionalism throughout the process. There were no gimmicks -- he delivered exactly what he said at exactly the out-of-the-door quoted price. He was easy to work with, friendly, and very knowledgeable. I strongly recommend Eric to anyone looking to purchase a new Subaru.
In the door at 7pm, drove home with a new vehicle at 1030pm. - mcquistontj
Bought a 2017 Forester on the last day of January 2017. I dad the best experience possible at Farrish Subaru. Jacq is a stellar salesperson in every way= friendly, outgoing, very informative, no nonsense, and willing to spend time to understand the customer. George (manager) did exactly what he promised and worked the best deal possible for me. The dealership stayed open just for me, including Matt (finance manager) and the employees who detailed my car before I drove it off the lot.
outstanding assistance from service department - Bill
I recently received outstanding assistance from the service department and, in particular, April Powell. This is my 2nd Forester so I've known April a few years and have also come to know the professional, capable, and friendly service she and the staff provide. In my absence, she advocated for my interests in resolving a replacement part issue and, as a result, I was extended a generous customer assistance offer by Subaru. A stated goal of the service department is to provide excellent customer satisfaction - I appreciate that once again April and the staff so ably accomplished that for me.
Excellent purchase experience with Kam - New Forester owner
The purchase of my new Forester from Beyer was, in short, an excellent experience primarily due to my salesperson Kam. He was helpful and listened to my needs, always responded to emails or phone messages within a very short timeframe, and was extremely personable and trustworthy. On the day I was to pick up the car, he focused his full attention on me, assuring my satisfaction with the condition of the car and guiding me through the paperwork unhurriedly. There were no loose ends or things I needed to remind him about that we had discussed... he was thoroughly prepared and organized. I felt that he and Beyer treated me as a valuable customer and not as a tool to increase their sales numbers. Two more positive and surprising things: the time Steve took to patiently explain the various features of the car and the fact that the car had been detailed and waxed prior to my visit at no charge and without my asking. Mine was an out-of-state purchase and I'd recommend Kam and Beyer Subaru without any hesitation for anyone who is considering this type of purchase. And, for people living locally, one face-to-face visit with Kam should easily demonstrate why I have rated him so highly
Awesome ! - RonnLowe
"Bought my first Subaru at Shelor Motor Mile on February 10, 2017. A great experience buying a Forester Touring model. My salesman was Tyler Clontz. No pressure, just wanted to help me find the right vehicle. He was great keeping me informed, and I am very happy with my new ride. All of the staff at Shelor Subaru are great, and make you feel at home. It is worth the drive from Roanoke to Christiansburg to receive this atmosphere, and where customers matter. I know this is my new family, I love the Subaru brand, and the Shelor Subaru dealership. Thanks guys ! "
GREAT EXPERIENCE - TacoDan
Found the 2015 Tacoma Limited I wanted at Shelor Toyota drove 300 miles to get it. Bowie and Rick were great with helping me with a smooth purchase. Really enjoyed the drive thru WV & VA to get there.
Easy going, memorable, fun - chrisf7914
Getting ready to move to Alaska I decided to trade in my car for a Subaru. I decided to pay RK Subaru of Virginia Beach a visit and was very pleased with the overall comfortable "laid back", and memorable car purchasing experience. My sales representative was Ms. Lynn Tichy (Also a Subaru owner herself). First off, I was impressed with Lynn's immediate familiarity with all models/trims/ and years of subaru's mostly "top of the head knowledge" She helped answer the questions I had and gave transparent comparison advice to me regarding the decision between trim options. Lynn was very laid back/ easy going and made the experience genuinely fun/ entertaining and memorable. RK Subaru did a great job getting the exact car I wanted (My choice being a 2017 Pure Red Wrx) and although they did not have that exact car sitting in their inventory; they located one and ordered it directly to the dealership. RK Subaru also was very helpful and easy going in working with my financial targets. This was easily one of the most enjoyable dealership experiences I have had and would honestly recommend them to anyone looking to lease or purchase a Subaru in the Virginia/ NE North Carolina area.
Liars, cheats and thieves - Bill00023
These dishonest people said my trade could not be sold on their lot due to a minor crash, (no damage). As such, they could only offer $3500 because vehicle had to go to auction. They then did exactly what they said they could not do, put the vehicle on their website and sold it from their lot, for $8800. KBB stated my vehicle was worth $5300. They also overcharged me for new vehicle registration. Finance officer said they would reimburse me. They have not. This is the second vehicle my family has bought from them and it will be the last. I will not spend my hard earned money at any business who lies and cheats to get the most income. they should just be honest. They have "customer relations" employees who do not return emails. My family and I will not ever step foot in this dealer again.
Khaled goes above and beyond expectations. (16'WRX) - JKeys
I was referred to Khaled Yahiaoui by a mutual friend. So I gave the guy a call, told him what I was in the market for and he told me he had exactly what I was looking for and at a great price. All I had to do was show up and test drive, he took care of the the details and explained everything throughout the entire process including any questions I'd had. He also went out of his way to call a few days later and make sure I was still pleased with the new car.
Amazing Service Department! - LadyBug2u
The team in the Service Department is always wonderful to me! Lindsey is so helpful with scheduling my appointments. I always feel safe in my vehicle because the service advisors Delano & Vinay keep me informed and up to date on maintenance needs & ensure everything is working properly! They keep me informed, and I trust their professional opinion! I never hesitate to follow their instructions to keep my car running smoothly. I also love the courtesy checks, I can stop in and check my tire pressure & top off fluids for free!!! I always feel welcome & greeted by name! Keep up the Great work Service Team!!!
Kia Service - Jessica C Sedona Kia :-)
Everyone is very friendly and welcoming. Almost all of them always have a smile on their face. They explain the things that will be done to my vehicle ahead of time so I'm aware if there will be any charges upon me leaving. One visit my children were showing their age (at the time twins were 3 and a 1 year old) and one of the lady employees brought some coloring books in the lounge to help occupy them. That helped very much! I've been comfortable since day one going there since I purchased my van in 2012. Thank ya'll so much for making my visits a great experience. (I know the car wash was complimentary when I first purchased my van but it would be great if every once in a while it were to be washed for me) :-) Have a great day! Jessica C Sedona Kia :-)
Horrible - Pepito1
Went in told them our problem and they weren't paying attention. We asked if we should rive the car and they said "sure" and told us we couldn't get it looked at until next week.. we were only in there for about 5 minutes and they sent us off.
Service department - Shelly Gardner
This morning I had my second bad experience with the service department. My first oil change was done here and the technician left the fill cap off. While driving home you could smell oil and of course it sprayed oil over my new engine. Second experience I received a recall for my ignition by email this week.It said to contact your dealer and set up an appointment for replacement. I called and was told to come in this morning (9/9/16) at 08:30 am. When I arrived the service writer asked me if they had ordered the part and that he thought they did not have any in stock. WHAT...? When I nicely ask him why they the set this appointment up when they had no part he said "I don't know ". No apologies for my inconvenience. nothing. I also feel they are unprofessional. I will return my business to Dulles Subaru where I bought my first car. They treated me right.Wish I would never have bought from this dealership.I bought here to stay local.. Big mistake....!!!! I won't even get into what the sales department told me before purchasing the car that was not true....of course we all know about car sales people now don't we....
Rude, very unprofessional service. - Enjoi19
My car is being repaired here by the insurance company, the service manager lied to me then told the insurance company something different. Very unprofessional and shady they have had my car for a month and it was supposed to be ready 2 weeks ago. I call and ask about and even show up and every time there rude to me. Now they won't even answer my calls do not go here.
STAY AWAY FROM THIS SERVICE DEPARTMENT! - Wise Green Owl
I recently scheduled my wife's Subaru Outback for routine maintenance at this dealer's service department. The car was supposed to have the oil and oil filter changed, spark plugs replaced, and air cleaner installed. My wife dropped her car off for a day and brought it home the next evening, PRESENTING ME WITH A BILL FOR $1352.37!!!!
The dealership did not do the work I had requested; rather, they did something called "Premium 60K Service".
I contacted the Service Manager and expressed my outrage. He promised to check into it and call me back. One of his service technicians called about an hour later and claimed that "my wife had requested the additional work."
Now, my wife knows nothing about auto maintenance and would not have understood any jargon which may have been used. But there is a much larger issue at stake here, and that is THE ABUSE OF CUSTOMER TRUST!!!
When I schedule a vehicle for maintenance at an auto dealership, I expect them to do the work I have requested, AND NOTHING ELSE. If they think additional work is necessary, they should CONTACT ME FIRST!!!
We will never visit this dealership again, and have made a point of telling everyone we know to avoid them. If anyone ever suggests you do business with them, I suggest you RUN, NOT WALK, AS FAST AS YOU CAN IN THE OPPOSITE DIRECTION!!!
We recently purchased a Ford F150 Supercrew truck from... - devans06
We recently purchased a Ford F150 Supercrew truck from Huff Dealership. I was mostly impressed with the salesperson Mark Pennington. Very professional in the negotiation process and treated us with courtesy and respect. He allowed us to make a decision when determining which vehicle to buy without any pressure. I would give this salesman a overall high rating. We would definitely buy again from Huff dealership because of the salesman we dealt with. Very satified customer with salesperson and sales manager.
Certified Subaru Sales Consultant - Stohlman Subaru of Tysons Corner
Internet Manager & Finance Manager