908 Virginia Used Car Dealers

Everyone was kind, respectful, no pressure, and well... - Chris

Everyone was kind, respectful, no pressure, and well prepared for our visit. The dealership was clean. I highly recommend this group as we will be back!!

I had an amazing experience with Safford Brown Mazda - Ovidiu A.

I had an amazing experience with Safford Brown Mazda Fairfax. I have just purchased a 2023 Toyota RAV4 XLE and the process was smooth. Luke Thornton was such a great help, guiding me promptly the entire time with all the necessary steps and papers and taking care of the car home delivery. Thank you so much!

Only Place I will Buy a Car - TJ Oliver

Last year I bought my Toyota and my granddaughter bought a Nissan from you guys! Our sales person is Rhonda Booth and we could not be more pleased. 2 great cars from a great sales person keep it up Rhonda!

actually has a decent selection and wants to earn your - Shelia

actually has a decent selection and wants to earn your business vs a quick sale

They are the worst dealership when it comes to repairing - stevenhatchett2

They are the worst dealership when it comes to repairing your car telling you that they can't fix something and that all the car models that I have the GMC terrain have the same grinding noise when you back up the car they can't check the transmission because there's no dipstick but when I went on the internet for the GMC and told them there is a way to check you'll transmission fluid they asked me that I believe everything I see on the internet so I can't get no result so I'm going to just post everything I can on the internet I'm sorry they treat me like a peasant but I'm sorry also that I bought that GMC terrain

I purchased a 2020 Maza CX-5 two years ago from Brown's - Jeff Williams

I purchased a 2020 Maza CX-5 two years ago from Brown's Alexandria Mazda and was very pleased with the interaction and their "no hard sell" approach. I purchased my car at a price that put the purchase in the top 20% percentile for an excellent price within the local area. I just finished my fourth periodic servicing and have been exceptionally pleased with their service center's professional focus, and follow-through. And their pricing is excellent. I don't know how they make a profit. The last two times I had my car serviced, the service advisor was SANDRA BONILLA. You couldn't ask for a more thorough and customer service representative. She has your interests at heart. I highly recommend their service center! JEFFREY A WILLIAMS Alexandria, VA

Edge 2018 - DPSmith

Once again, we chose Barkhouser Ford as our dealership and Marqus Brooks as our salesperson for the purchase of my 2018 Ford Edge. Marqus was extremely helpful in pointing out the differences in Ford's SUV line. He found a vehicle that was exactly what I wanted! Thanks Marqus and Barkhouser for another great sales experience! I highly recommend Barkhouser Ford and Marqus to anyone shopping for a vehicle.

This place has really had a makeover. - Bradley

This place has really had a makeover. They have a lot of really great cars or the lot!

From sales to service, this is the Subaru dealership to... - alemansee

From sales to service, this is the Subaru dealership to go to. I recently purchased tires for one of my Subarus that I bought from here. The price was competitive compared to other local tire specialty shops. These people are professional, polite, and the service was performed quickly.

Professional, Knowledgeable, informative, experienced, - Groundpilot43

Professional, Knowledgeable, informative, experienced, very friendly staff, Great dealership that goes above and beyond any dealership I have ever visited. 10 stars

Lack of compassion, leadership and mechanic knowledge - Lack of Compassion; Frustrated

Purchase the 2012 Hyundai Sonata GLS car and picked it up on 6/2/2016. The car drove well on the test drive(s) and the day I drove it home. The days following my purchase, I started experiencing brake problems on the car. My sales Charles McCord instructed me to return the car and let their mechanics look at the car. 3-4 days later I took the car back and the mechanic claimed he didn't see or hear anything out of the ordinary. Everything was normal. I told him he was incorrect. I do have enough general knowledge about the mechanics of vehicle to know what is normal and abnormal. The mechanic claimed he "greased the brakes/lubricated them" and turned the rotors. That was incorrect because you can not lubricate brakes..............Give it time and the brake dust should go away. FALSE!!!! Less than a week later, the exact same problem. I take it back again; they SUPPOSED to have put new brake pads/shoes on the back of the car because the sound is louder. I did not have to pay for any labor or parts. But I did pay to have the tires rotated and balanced. Everything sounded and looked good after waiting for hours. Once again,here we are on the 3rd week, I am right back with the same problem again; scrubbing and knocking sound coming from the back of the car.. These mechanics at the dealership are CLUELESS on how to properly diagnosis the problem. I called them on the morning of 6/27/2016; telling David for the 3x time about the problem. His solution was he did not know what to tell me, I was basically on my own. He tells me why don't I take it to a mechanic in NC. What??!!! It has not even been 30 days yet!!! David was sarcastic and did not care about me as a customer and the trouble it has brought to me. He did not care. I told him I had contacted NCDMV and Virginia DMV and my bank about the matter and possibly would be returning the car. He did not care. He told me to do what ever I needed to do. No Compassion at all. DO NOT PURCHASE A CAR FROM THIS DEALERSHIP. My salesman Charles (Chili) was wonderful but the other salesman and mechanics are horrible!!!!

Customer Service - mybmw

Outstanding service, friendly/Professional staff, competitive prices and outstanding customer service. I was looking for late year Audi A4 the last 3 weeks and came across one with low mile at this location. Process was very easy and I was out with my car less than an hour. Recommend this place and will do business again in the future.

We worked with Sydney in trading in my car for a new car - Jenn.Lynn

We worked with Sydney in trading in my car for a new car and it was fantastic! No pressure, no rush, no haggling. Process is super easy. Definitely recommend reaching out if you’re looking and then monitor their website for the options!

Professional, honest, patient and FUN! By far the easiest... - CherryOnTop

Professional, honest, patient and FUN! By far the easiest and most enjoyable time purchasing a car I’ve ever had. CMA definitely made a customer for life. Exceptional team.

It is always a pleasure to work with Brian Pope , and it... - CMiller

It is always a pleasure to work with Brian Pope , and it is my pleasure to recommend him. He is very knowledgeable and informative. He has always kept my family’s needs in mind, and he has always pointed me in the right direction to make the best choice for my family. If you are in the market for a vehicle, I highly recommend Brian Pope at Umanski!

Great Experience - Foster

Dennis Barbieri, was great assisting me with my sale on my Kia Forte, and I love my new car. Marcus Pringle was also very nice assisting me in finance, explained everything very well. Thank you guys, Tina Foster

From the first contact gentleman & to the seller all are - go2adam

From the first contact gentleman & to the seller all are professional & costumer oriented & helpful to the last second. I had a trade in & left my Easy Pass. Got text from the seller coordinates that the easy pass is in mail will get it soon. They make the whole process easy and at ease. I would like to thank the team who made my decision to buy & trade in so easy.

This was probably the best car buying experience I ever - Charles

This was probably the best car buying experience I ever had I talked to Ms Toni Price she was absolutely fabulous she talked to me any time I texted her and answered all my questions and she was cool as xxxx even on the test drive and I drive kinda crazy on a test drive and she was super quick with the paperwork which was great I was in there about an hour and half Preciate ya Ms. Toni Price

MINI of Sterling must be selling so many vehicles that - MINIGUY24

MINI of Sterling must be selling so many vehicles that they don’t need your money. I have been nearly begging them for the last week to take my money. It pains me to write a negative review, it’s not something I enjoy nor do I relish in it however, with my experience it is warranted. I went to MINI of Sterling on October 27, 2023 just before closing time. Walked on the lot, just browsing at the inventory. A sales person walked out and asked if I wanted to test drive it. I was gracious but declined because it was so late and didn’t want to keep him there any longer than he needed to be, but I told him I would come back the next day. He was very gracious and insisted he didn’t mind. Ultimately, I ended up test driving the car and loved it. After a short test drive I took the keys back into him and told him I would contact him the next day, because I was very interested. October 28, 2023 I text him and told him I wanted to order a custom MINI Cooper JCW and sent over the build sheet. He responded and said we would setup an appointment to come in and submit the build. This is where I start to notice some red flags and should have stopped, but kept going. I arrived on Monday, October 30, 2023 with my build sheet. Told him I was ready to purchase. They took a deposit and I signed some paperwork. I asked for a copy of the paperwork and was told “No, they weren’t allowed to give it to me”. RED FLAG NUMBER ONE. Three days later (November 2, 2023) I was asked to sign their build sheet and send it back. The build wasn’t correct and I asked for it to be fixed. 24 hours later (November 3, 2023) I was told they would change it and send it back. 3 days later, I had to follow up (RED FLAG NUMBER TWO) to ask ask if they had made the change and was told they would ask the sales manager. A few hours later a new build sheet arrived and was correct, I signed it and sent it back. Fast forward to December 30, 2023 I sent the sales person a message asking for an update and was told he would have something for me on January 2, which was fine since it was so close to a holiday. I didn’t get the update until Wednesday, January 3…but no big deal. I received no further communication from MINI of Sterling until March 19, 2024 when I was told my car would arrive at the dealership on March 21, 2024. I asked if we could work on numbers and financing, so that it would all be in place when I came to get the car. He said he would send me a link to the finance application. I asked for a total cost of the car, minus the deposit and credit. He told me he would send it to me. I completed the finance application and sent it back. 24 hours later ME: Good morning. Wanted to check back and see if you had any purchase numbers. Thanks! Sales: Good morning I don’t know what exactly you’re asking for but your paperwork with the finance. ME: This is what I’m asking for. “Do you have a total cost of the car, minus the deposit, and credit?” Sales: All right, I’ll let you know within an hour thank you FIVE HOURS LATER ME: Good Afternoon. Do you have an update? Sales: Good afternoon there is no update. Sorry. I’ll let you know very soon. ME: Is there someone else I need to talk to? I’ve asked for this. We’ve completed the application I’m trying to make sure everything is as streamlined as possible but you all aren’t being super transparent with me. ONE DAY LATER - March 21 Sales: No, it’s the thing the Finance, their short and employee and they want to do who show up in the showroom first but I’m gonna follow up with them as soon as they can give me the rates. Sorry for the delays, sir. ONE MORE DAY LATER - March 22 ME: is there any update? ……..radio silence. My husband tried to call on Thursday, March 21 asking to speak to a sales manager and was told someone would call him…it has been two days and they haven’t called. MINI of Sterling now has a deposit on a vehicle that I ordered five months ago and I can’t get straight answers or a response.

BEWARE OF BEING RIPPED OFF!!!!! - amadcustomer

THIS IS THE WORST DEALERSHIP EVER! DO NOT GET FOOLED INTO BUYING A CAR FROM HERE! The only reviews that are good about this dealership, are made up from the workers there! I know this because I bought my 2004 Audi A4 from them on 11/23/2013 and they wrote a review up here "Pretending" to be me. They are scammers and once they had my money, it was not their problem. My car broke down the night after buying it!!! And all that sweet talk before I bought the car, about them willing to fix any problems was bs. The manager himslef, Shawn, told me to my face that maybe next time I will buy a new car and not a piece of metal from him. He said very disrespectful things to me and shows that he is a womanizer and has to respect for women at all. He basically took advantage of me being a single female trying to buy a car. My cars frame was bent and will not pass inspection. He sold me a TOTALED CAR!!!!! DO NOT BUY FROM THESE CROOKS! I have reported them to the BBB, they will surely be shut down asap!

Shea Hockensmith is hands down the most customer focused... - Jessica S

Shea Hockensmith is hands down the most customer focused car professional I have had the privilege of working with. I initially inquired online and he followed up immediately. He offered options, validated the used vehicle with inspection, education and experience. The entire staff was kind and helpful however Shea was the concierge for the decision. Working with Shea eased the purchase process completely! HIGHLY RECOMMEND

I purchased a certified pre-owned 2020 Mazda CX-5 Grand - John N.

I purchased a certified pre-owned 2020 Mazda CX-5 Grand Touring at this dealership. It was an excellent buying experience from start to finish. The sales associate I dealt with, Sam Velasco, was great to work with; he was pleasant, knowledgeable, responsive and totally transparent in his dealings with me. I also want to mention that Peter Friedman, the head of pre-owned sales was top-notch in every respect. I've been buying cars for 50 years, and these folks made this the easiest, most pleasant car-buying experience I've had yet.

Excellent experience buying my first Ferrari - FerrariGuy

I bought a one year old Lusso from the dealership. I’m based in Austin so dealt with Franklyn over the phone to arrive at a deal and make a deification then visited to test drive, see the car and make my purchase. The whole experience was excelllent.

Terrible people who don't want your business unless - Buddy

Terrible people who don't want your business unless you're willing to bend over for them! Prices are ridiculously high and they are arrogant/obnoxious! Act like we s/b grateful for the privilege of buying one of their grossly overpriced cars! Shop around as it saved us thousands $$$ on new Toyota!

From the personal experiences and online reviews and the - Seenomichaels757

From the personal experiences and online reviews and the great first interactions it was the greatest car buying experience I've had

I had a great experience here. I was in the market for an... - Bumble123

I had a great experience here. I was in the market for an SUV and the salesperson really did a good job helping me decide what car to get. I got a really good deal and months later I haven't had any issues. Service was great, salesperson was friendly and not too pushy, and I am very happy with the car. Overall great experience.

Terrible experience. - Mike

Terrible experience. Purchased a pre owned car from them. They indicated they replaced the rear shocks prior to my purchase. I started getting squeaking noise from rear. Another dealer determined the noise was coming from the rear shock mounts. These mounts are part of replacing the rear shocks in this car. I contacted the dealer at the highest levels. They decline to take care of their error. Do not purchase from them as there is no integrity at this dealer network and they do not stand behind the work they say they performed

Worth the 7 hr drive - EricinOhio

My wife and I made the drive from Western ohio to deal with Brian we traded in our car on a truck and we could not be happier his prices are above average and his response time was fast no haggle on trade in value and honest upfront info we look forward to dealing with him and his team again!

Looked online for a few weeks for a 2nd gen Honda Pilot - wacaton4425

Looked online for a few weeks for a 2nd gen Honda Pilot with low miles. Auto Trademark had the nicest one I could find. Talked with Farhan a few times before I went up to see it and try it out. I'm about 2 hours away. Tried it out on a Sunday, Didn't tell anyone I was coming up and had a little scare when I passed it on the way to the dealership, but the gentleman trying it out didn't take it. I put down a deposit with Zeshan, (really nice guy), and went back the following week to pick it up. All the guys in the office were great and got things rolling smoothly. Loved the vehicle. Low miles and in great shape. Got it home and parked it in my driveway and when I looked out my second story window the next morning saw a big spot on the roof with missing paint, (Hondas inferior paint jobs!) Neither the shop or myself noticed this during our inspection of it. Called Farhan immediately and sent him some pictures. As soon as he saw the pics he said that this is definately unacceptable and had me bring it back to them. He had the body shop strip it all down and paint the whole roof for me and apologized for not catching it sooner. Had it ready in a few days for me to pick up. If I need or want another car will definately go back to see these guys. They did not have to fix the roof, (bought as is), but they did the right thing. These guys have my vote. Thanks again Farhan!

Theif, Cheat, Liars - FUtarik

Sold me a lemon. they sent the car to their friend who passed the inspection without looking at the car! just signed and gave the papers. The dealership said the car was HIGHLY ILLEGAL AND UNSAFE. they stole 19k from me. They say you have a 30 day return policy but i went back after 8 days just to make them give me a fair car and fix ALL the destructive problems and they pushed it to the side. Im so mad i cant even write a review. STAY AWAY FROM THIS PLACE? I wish i saw these reviews before I bought from them. I wouldnt have otherwise even went there if they had a Ferrari for $20. save yourself the heartache and loss of time and mental health and stay happy and away from this place. Avarice xxxxx.s