927 Virginia Used Car Dealers

I just traded in and purchased an car from AP Fairfax.... - craigjloweryii

I just traded in and purchased an car from AP Fairfax. This has been great experience. Zack Owens has been most helpful with this experience. Thanks so much for your professionalism and knowledge.

Brought a new SUV from here. - hmdjr09

Brought a new SUV from here. Requested a tire rotation when the car was serviced. Charged $160.00. Con-artist.

I purchase a 2018 Ford Escape SEL. - John138

I purchase a 2018 Ford Escape SEL. The salesman Jordan Floyd was excellent and very knowledgeable of the buying process. He even went the extra mile to locate the vehicle additional keys when they were misplaced and did not gave up until he found them. Sales Manager Billy D'Amato was very professional and attentive. He earned my trust with his confidence and knowledge of the process making the buying experience an enjoyable experience.

I wanted to say thank you for your help with me... - Ed

I wanted to say thank you for your help with me purchasing my brand new Hyundai Sonata Limited. Omid Adib, the sales person, was very helpful and answered any questions I had about the Process. Fraz, the finance guy, was very personable and also helpful. He made the magic work to keep the payments low. Thank you both and the manager for making it possible for me to purchase this vehicle!

Visited Safford Brown Nissan Sterling and was serviced - Ali

Visited Safford Brown Nissan Sterling and was serviced by Peter Cifizzari. Peter's attention was very professional. At all times he focused on my needs and what my family required. That is why we now have a Nissan Ariya on lease.

Big Thumbs Up! - car_fanatic

Big Thumbs Up! Wow, the service department has really exceeded my expectations after a sudden fuel pump failure. For my titan, the fuel pumps have been on back order from nissan for quite sometime (and still are). The first replacement they sourced from another dealer out of state with fast shipping, but it was a dud, looks like the replacement fuel pump was defective because it only lasted me a day, and i had to return to the service department. I expressed my concerns to Riley the service manager , since my titan is my work truck, he listened and understood my concerns got me a loaner car and immediately got his team to source another new fuel pump from another nissan dealer in a different state, paid extra and overnighted the part to get my truck back on the road on time. That is what I call amazing customer service! Thank you Riley and your team!

They made my first new car experience perfect, from - Sienna pilot

They made my first new car experience perfect, from ordering the car to handoff. And they seem like very nice people.

Professional, knowledgeable and kind sales people! - camarch43

Professional, knowledgeable and kind sales people! Extremely helpful in finding the a good car for your needs. Very willing to work with you concerning payment and ownership.

I am an older widow and am so happy that we bought a car - Debbie F

I am an older widow and am so happy that we bought a car here not long before my husband passed away. They treat me beautifully, fast efficient. fair, and always "do it right" without my feeling they are taking advantage of me. Thank you!

Service department scheduled a recall repair, then tried - Kris Stewart

Service department scheduled a recall repair, then tried to upsell for other repairs. They did not call or text to say the truck was ready. Dropped off at 7:30 am, finally went to service department to pick up truck, it was done at 3:00 pm. I left phone messages and texts prior to going back, and asking when it would be done. Receptionist called after I had already picked up the truck. First time at this service department and most likely the last.

Wonderful car-buying experience. - Pat

Wonderful car-buying experience. Straight forward, fair deal. I will be using their service again. Many thanks to Dave and everyone at Parrish Ford!

This review is for the service dept. - tryan777

This review is for the service dept. Debbie stack is AWESOME! Not only did this dealer take care of all of the issues i had with the car but they also did the state inspection and updated the software for free. Debbie is very professional and kind on the phone. She called back every time i left a message, even if there wasnt much to say. When they finally did the warranty / out of warranty work on the car it was done in just a few days and she invoiced it out immediately so i could pick up the day it was done. The work the dealer did was also spot on. Very clean, everything they touched looks brand new and untouched. Excellent workmanship! Thanks again for the awesome service and i'll definitely be coming back if i need anything else.

My truck almost left me stranded on the highway. - Scott

My truck almost left me stranded on the highway. I got it to Casey Chevy in Newport News and they told me they couldn't even look at it for 3-4 days. I then called my preferred service dealer Ken Houtz where I've been going for almost 10 years and Mark said if I could get it to him, he'd have it looked at by the end of the day so that's what I did. I then was having trouble getting a ride home and Dave was so awesome and gave me ride home. Before I was able to leave the dealership Tyler had already looked at my truck and gave me recommendations in which I said go ahead. Friday, they had my truck back in service. Outstanding work by the Ken Houtz Service team. I will no longer even try to go anywhere else. Thank you very much to Ken Houtz Chevrolet!! -Scott

The dealership was very helpful and even sped up the - KristiB

The dealership was very helpful and even sped up the process so my husband could sign papers on his lunch break

Mr.Ahmed who works in the service department at Safford - cc38cc

Mr.Ahmed who works in the service department at Safford Brown's Nissan in Fairfax Va. took care of me very well on 5/24/24 when I took my car there for an oil change. I purchased my car from there about a year ago. Mr. Ahmed went beyond what was neccesar to make sure I was a satisfied customer. He was fantastic and I would recommend anyone to use there service dept. and/or purchase a vehicle. Derek.

I WAS IN A DIFFICULT SITUATION AND NEEDED A CAR CIERA - michale zanders01

I WAS IN A DIFFICULT SITUATION AND NEEDED A CAR CIERA RIDLEY WAS THE BEST SHE TOOK US STEP BY STEP TO FIND THE CAR WE NEEDED AND WENT AND PICKED IT UP AND WAS GREAT TILL THE END THANK YOU SO MUCH CIERA 10/10 WILL RECOMMEND IF YOU NEED A CAR ASK FOR CIERA AND A THANK YOU TO THE SALES MANAGER GEORGE ADKINS FOR HELPING US OUT YOU WERE AWESOME!!!!! AND THE FINANCE MANAGER SEAN CORBETT THANK YOU FOR HELPING MAKE THIS AN EASY PROCESS AS WELL BY EXPLAINING EVERYTHING SO WE WALKED OUT FEELING SO MUCH BETTER EVERYONE MADE US FEEL LIKE FAMILY !!!

I am very pleased with Jim Thomas. - Lora.Osborne

I am very pleased with Jim Thomas. I did not have intentions of purchasing a vehicle this day however he worked with me and quickly answered all my questions. I will work him and Parks dealership again. Very personnel and no pressure.

George Barnes Koons Automotive is the best car salesman... - Mspawrob21

George Barnes Koons Automotive is the best car salesman ever. He helped my Mom and I get a car when everyone else told us no better credit more money down etc. Mr.Barnes worked with us and we rolled off the lot with a 2015 Jeep

I had a great experience with the sales staff at this - Redz2014

I had a great experience with the sales staff at this location. Jay was especially patient and understanding with my needs. I look forward to returning here again in the future. Keep up the good work!!!

My husband and I had to get our Ford Edge serviced. - Bowlerc082

My husband and I had to get our Ford Edge serviced. DeDe was so pleasant and professional to deal with. She kept us informed every step of the way.,

I don’t usually write reviews but in this case, I - aurelioleo210

I don’t usually write reviews but in this case, I couldn't halp myself but expose the ill malice practice of Auto Motion Inc. I have never been lied to, deceived, betrayed or RIPPED OFF by anyone in my life like I have been by Auto Motion Inc. DO NOT PURCHASE FROM THIS PLACE! Having to relive in my mind the huge mistake I made walking into that dealership to write this review makes me ill. I purchased a Mazda 3 early mid-June and 3 weeks later my engine light turns on. I take it in to get a scanner check on the problem and my jaw dropped to the ground when I heard the results. 7 electrical and emissions faulty codes with 12 secondary/related additional faulty codes! I bought a warranty package with the vehicle and when I called the warranty company they straight out told me that my warranty package will not cover this problem. So in other words, I bought a straight lemon! I paid $6500 for this car out the door and drove it for 21 days and I now have a car that doesn’t pass emission to get my plates at DMV and a repair cost of approximately 2k. I was better off carless!! I emphasize, I drove this car ONLY 21 days could I have caused 19 faulty codes in all? I think NOT! The only logical explanation is that Auto Motion Inc covered the codes by erasing them for a time. I’ve done some research and it is possible to cover codes. In addition to the faulty codes the cars carriage is rusted and God only knows what bump on the road is going to crack the frame in half. If you read previous reviews you’ll learn that approximately 7 out of 10 reviews are negatives like mine and the positive ones are 3 lines reviews written by family and friends, most likely. Had I read the reviews on this SCAM company beforehand I would not have walked in there. But I was desperate and these VIPERS smelled blood and took advantage of my vulnerability. When I called Auto Motion the guy on the other end of the line said to me what I repeatedly kept reading on the reviews reply from them, “You’re buying a used car”. Thats their only excuse. I know I’m buying a used car but for $6500 I expect the car to run without problems for at least a year or more not just 21 days!! In conclusion, do your research on this company before walking in there. However, in my opinion, safe yourself some time researching this company and spend your time wisely somewhere else. Take my word for it, you don’t want to go through what I’m going through and stay away from Auto Motion Inc/SCAMMERS!!! By the way Auto Motion doesn't deserve 1 star. I have to rate it something for my review to send. They deserves -10 falling stars.

Mr. Soto was the gentleman that assisted me with finding - Chris

Mr. Soto was the gentleman that assisted me with finding the vehicle I was looking. I found it and was tested driving it within fifteen minutes of being there. Mr. Soto have a good knowledge of vehicles and if he didn't know something he got an answer quickly. The other staff was helpful and polite. I would recommend Base Auto Sale to anybody looking for a vehicle.

I've owned/leased five BMWS, all from BMW of Cville. - Rebecca T

I've owned/leased five BMWS, all from BMW of Cville. Donte Thomas and the whole team kept me close as a loyal customer. The communication was outstanding, the new showroom refreshing and the car: it was exactly what I wanted. Thank you, Donte Thomas for listening and not pushing.

Oil Service - cdmonty70

I had scheduled a 9:00 appointment with service, the car was promptly taken in, I was out of there within an hour. Very friendly service!

Marbin was very attentive, honest and was able to get me... - Amanda

Marbin was very attentive, honest and was able to get me the car I wanted with great prices. Awesome service!!! Everyone should ask for Marbin!

Everyone was kind, respectful, no pressure, and well... - Chris

Everyone was kind, respectful, no pressure, and well prepared for our visit. The dealership was clean. I highly recommend this group as we will be back!!

Only Place I will Buy a Car - TJ Oliver

Last year I bought my Toyota and my granddaughter bought a Nissan from you guys! Our sales person is Rhonda Booth and we could not be more pleased. 2 great cars from a great sales person keep it up Rhonda!

They do the best they can with the reduced staffing and - RDOUB

They do the best they can with the reduced staffing and lack of Infiniti support. The service admin team works very hard to provide their best customer service.

Deal was amazing small issues with things like onstar not - Macleod5510

Deal was amazing small issues with things like onstar not working and things like that

I’ve been a GMC Terrain owner since 2018 and have always - cookds

I’ve been a GMC Terrain owner since 2018 and have always been happy with my vehicle. During a recent visit to the service department for my Terrain’s annual inspection, my mom, who is in the market for a new vehicle, scheduled a 10 AM appointment with Carmelle to test drive a Terrain. We arrived at the showroom at 10:03 AM, but no one was present in the showroom or outside to greet us. After wandering around, Mark eventually entered from the far side of the showroom. I mentioned our appointment with Carmelle, and he informed us she hadn’t arrived yet. Despite this, Mark quickly brought around the vehicle we were interested in, allowing my mom to test drive it without even requesting her driver’s license. While Mark was courteous, the lack of engagement from the rest of the team was disappointing. Upon our return, Mark asked if we had any other questions but didn’t follow up beyond that. Two other employees were seated in a nearby glass office but made no effort to acknowledge us. Ultimately, this lackluster experience led my mom to purchase a different vehicle from another dealership that same day. A more attentive and professional approach could have made all the difference.