Great Sales Lady, Shalonda McCrory! - D. Davis
I see I never left a rating on here and though it has been over 3 years ago (Friday, 8/2/13) the experience is fresh in my memory, lol. I never expected to drive out w/ a new car that evening but, Shalonda worked it. When I couldn't find the Venza that I was looking for outside, she took me inside and there was my baby, sitting on the showroom floor waiting for me to enter. Right color & fully loaded! I had been checking out this Venza Crossover/SUV for over a year and she made it happen that day. I drove out of there w/ "0" financing and have loved it ever since. She is very friendly and she was going to make sure I had what I wanted the way I wanted it. She even came out and helped me set up my car w/ radio stations, my iPhone to the car through bluetooth etc. Thanks Shalonda, and I love seeing a young lady moving on up in sales. Gratefully, Denise & Guy Davis
Very friendly and helpful staff. Has the best deals. - Jaclyn Whitaker
After visiting several dealerships, I found the best deals at wilde Toyota. The staff was very helpful and friendly. They helped me buy my first car from a dealership.
Purchase of cars - The Aarestad's
I highly recommend Jack Safro Toyota. This by far is the best place to purchase a car or Truck.
It is our 6th Toyota we have purchased with this dealership!
Andy Strand was our sales person this time and a pleasure to work with, no pressure and a very nice person.
Ely Faretta was our Finance personal also a pleasure to work with.
I also recommend there service department always extremely the best.
The only reason we traded in our old Camry was because we liked the new style of the 2017 Camry.
We never had any major problem with the old Camry and would highly recommend it to everyone.
Toyota by far is a great buy!
Debbie & Paul Aarestad
Top Reviewed Specialists At This Dealership
Sales and Leasing Associate
First New Car Experience. - Hannah
I had to unexpectedly replace my Toyota in short measure. I had 8 days off of work and found out that my Toyota was in need of several repairs. Deciding it'd be better to put that money into a new Toyota we headed to Heiser. We worked with Joe Krueger and it was a lovely experience. He was kind and accommodating. He was a great listener and took all of our needs into account. He helped us to find our car and drive off safe and very pleased.
All around great dealership - Kim H.
I just bought my 3rd new vehicle, a new Rav4 limited edition, from Racine Toyota. I've had 3 different Sales people, each of them knew their product well. Patrick and Jason W. are genuinely nice People. Jason put together an impossible deal from TMC. He is the best finance person I've worked with, ever. Linda in service, gets to know her customers on a 1st name basis and makes your service experience a anxiety free!! I would recommend before you buy anywhere, you give this team a try!
Great place to buy a new Toyota - Jane Woodard
Great buying experience. Working with Chris Loebel and Sean was very comfortable. Chris was very patient in working with us in explaining and showing the features of the vehicle we were interested in. Chris stressed the “Toyota Family” idea and that the sale is not the end. The "Toyota Family" experience is just beginning. He offered to be of assistance in any way after the sale. That includes any questions on the options of the vehicle and how to use them. I felt no pressure in making a decision and purchase. See Chris for your next Toyota purchase!!!
Excellent Experience at East Madison Toyota - Yvonne R
I had the same vehicle for almost 11 years, a Chevy Impala, and thought it was time for a change. I have been interested in getting an SUV, doing a lease program, which suits my lifestyle, since I do not put a lot of mileage on. I seen the advertisement for the RAV4 and wanted to test drive one. I corresponded with a sales rep, JJ Flannery, through emails and set up a time. From the start of meeting JJ, who is such a personable, genuine nice guy, to test driving the RAV4 it was a great experience. I am now driving my 2017 RAV4, and loving it. I am so glad I chose East Madison Toyota, and had a great Sales Rep, JJ, to work with. So "THANK YOU" to JJ & Cory ( Finance Dept.) for working with me and giving wonderful service. I will highly recommend East Madison Toyota to Friends and Family.
Yvonne Ronk/Happy Customer
Absolutely satisfied - Truckhappy1951
Mike our salesman was awesome, he was honest and went above to make sure we were satisfied in every way with our purchase.
I would recommend our entire experience to anyone purchasing a vehicle
excellent - isbysrsi87
My family and I was looking for a newer car for my children Quality Vehicle, Ease of Deal, Sales and Financial Associates. What great service from these guys, A true first rate dealer! The associates was attentive and provided me with excellent customer service.
Very pleasant people to work with, would highly recommend - 1 tough customer, satisfied
From Brandon Wilder all the way to finance department and anyone in between, excellent to work with, not pushy, and very respectful in every way. Excellent in letting you know what is going on with your purchase,. From a 1 to 10 rating I would give the dealership a 11. That being said I'm a pretty tough customer to please. Hope your experience goes as well as mine did. Thank You and have a great day.
Second Tundra - tundra2
I recently just picked up my second brand new toyota tundra. As before the service was very friendly and helpful. The process was very smooth and the staff worked very hard to get me the best price. I will be going back in a few years for my third tundra.
Excellent experience - Sienna owner
Recently purchased a new Toyota Sienna from Smart Motors, Scott Nelson was a pleasure to work with and very professional in how he handled our transaction. We would recommend him and will be back for our next new car purchase.
Exceptional Sales Staff - jburkhardt
Exceptional Sales Staff - My husband and I just purchased our sixth vehicle from Ed Spenske at Hesser Toyota. He always is very attentive to our automotive needs and wants. Is extremely personable and great to deal with. We wouldn't think of buying a car from another salesman or dealer. Completely satisfied customers for over 15 years.
courtesy - Caryl Bellanger
l bought a used car, and did not receive even a one day warranty. also did not even fill the fuel up. no courtesy call either
After asking to verify price, it was, then was not. - Steve
I found a car I wanted online, contacted them to verify the price, one person thought it was correct, but wanted to verify and have a sales manager call me back with confirmation. So far, so good. Sales manager calls me, confirms the price I saw online was accurate, and we move forward. He was going to review my trade information for an estimate (to be confirmed in person during my visit) and call me back. Instead, several hours later, i got a call that they in fact could NOT honor that price, that it was a mistake. He felt bad, but did nothing to offer amends.
This is why I asked for them to CONFIRM the price before we moved foward. The price was confirmed, I secured a loan at my credit union, and had arranged to take a day off from work to go get the car this week. This would be the EASIEST deal they had all month. But, instead, it's become a negative experience.
In my business, if we make a mistake, we suck it up and honor it, and move on, having learned from it.
A sales manager did finally call me to try and patch things up. They offered a small concession off of their listed price, but it wasn't enough to make it happen for me. At least they tried something. So, still not a glowing experience, but they worked to correct their mistake. He's going to see if he can find me something that might work. I increased my "star" rating for them in relation to the update.
Amazing Experience - hollister3500
Rick went above and beyond to find me the specific 4Runner (color, rare pro package ) and was able to get it to me amazingly quick. I've never had better service from any other dealership or salesman and I purchase a new vehicle every year.
Excellent Experience - pharmlpa
Brian Sing from get go was friendly, not pushy. Helped us every step of the way. Tena was very informative. Financial person very nice. Would recommend this dealership to anyone.
Sales & Leasing Consultant