1,232 ohio Used Car Dealers

Service department is great, Nate is very knowledgeable - dane9er

Service department is great, Nate is very knowledgeable and friendly, as is everyone there! Thanks.

Working with Brandon was awesome! - Von

Working with Brandon was awesome! Everything went smoothly since I'm out of state. The sale was quick & easy with no problems. Car shipped & that also went very well.

I had am above, and beyond experience with the service - rebeccalosito1

I had am above, and beyond experience with the service department this past Monday. I had don’t issues pop up over the weekend with my vehicle, in addition to regular maintenance l, amd Collin got me in, and out the same day! He was very accommodating to my schedule, very patient, engaged very friendly shy. I am definitely going to keep getting my vehicle maintenance d there. I would highly recommend their service department, now, as well!

I had a very positive car buying experience at Great - CarBuyer452

I had a very positive car buying experience at Great Lakes Kia. I recommend working with Ricardo M. He was well-informed about the car and was pleasant to negotiate with.

I would advise you to not take your car there for - marvs3404

I would advise you to not take your car there for repairs! I took my Dodge Caravan there for simple repairs. Shocks and Struts And they butchered the job. First they left 13mm Blue point wrench laying on my battery to short positive to negative. They put it back together with the strut bushings hanging out. Now it makes noises like front suspension going to fall out. so they either don't trust their mechanical ability to test drive it when they finish a job. Or they test drove it and said oh well who cares ship it. Took it back and they said you said shocks and struts are bad so we just replaced those not the broken strut bushings. I left it with them for 6 weeks and it's still not fixed. They never touched it. When I would call about vehicle they would say parts will be in a week that week would come and go another week for parts. They said vehicle was so old it was hard to get the parts. It is a 2013 but part interchange up to 2019. Their location in Chillicothe said they could have the parts for me in two days. I wouldn't trust them to fix a bicycle now. I was ASC certified mechanic for 15 years. I've only seen repairs like that when someone had a crackhead fix their car. BEWARE!!!

Greg h. - longrandi48

Greg h. Was amazing got me a 2022 Ford edge. Thank you I'm very excited n happy with the out look

The visit was good. - luckyknoll

The visit was good. All questions were answered.Andrew was very good at getting what I wanted.I was able to find the truck that fit my needs.I am well satisfied.

Chris was amazing to work with, they didn’t have the - aaron28gates

Chris was amazing to work with, they didn’t have the initial trim I wanted on the lot in the color that I wanted, but I ended up driving home in a new 2025 Chevy Trax 2RS. Chris worked to make this deal something that I could afford and I couldn’t have asked for a better salesman.

Excellent service, had no issues, friendly staff and very - Will Carti

Excellent service, had no issues, friendly staff and very time efficient, highly reccomend to anyone in the area.

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.

Bought a 2020 Jeep Grand Cherokee from Mario at Carface - jessicaparkers0101

Bought a 2020 Jeep Grand Cherokee from Mario at Carface Auto Sales, and the entire process couldn’t have been smoother. I walked in knowing exactly what I was looking for, and Mario made everything fast, simple, and completely stress free. He was professional, patient, and answered all my questions without rushing or pressuring me

This was not an exciting or fun car buying experience by - Toyoda

This was not an exciting or fun car buying experience by any means because of the stress and headaches I encountered for over 30 days ( how long I waited for the vehicle after purchase) due to MOST everyone's untruthful stories excuses. Only 1 person who did the paperwork on the purchase was helpful and understanding about the whole situation.

First service of new bronco; scheduled on line and was - Valley2525

First service of new bronco; scheduled on line and was quickly serviced...need better coffee!

Carl went out of he's way to get me back. - irwinsusan217

Carl went out of he's way to get me back.on my feet again from a upside down loan.

Everyone was really nice and helpful. - Cedrica3500

Everyone was really nice and helpful. They took alot of time to find something that was in our budget and met our needs. Mark/salesman and everyone went out of their way to make sure we found the perfect vehicle for us. Highly recommend.

Nice cars good guys if you need a quality vehicle this is - Clayton W.

Nice cars good guys if you need a quality vehicle this is a great place to do business. I plan on returning again!!!

this dealership is awesome. - gail2435

this dealership is awesome. I just traded in my Civic for a new HRV and they were great. And I love my new car

Very helpful with sales person explaining all steps and - David Elersich

Very helpful with sales person explaining all steps and no hard pressure to purchase from financial.

I was having an issue with my 2021 Buick Encore GX. - mcoles578

I was having an issue with my 2021 Buick Encore GX. I would receive a Shift to Park error even though my vehicle was in Park. I scheduled an appointment to get my vehicle checked. On 11/24/24, I went to my appointment, I told Ms. Joette the issue I was having. She said it is a known issue in the Buicks. She will have it checked and get back with me. About an hour later she comes out to the waiting area and tells me that the part is not covered under my warranty. I asked why? She said, "it may be the location of the issue, something could've gotten spilled or anything." She said, "it would cost $310 to get it fixed." I was confused and not happy. I went to my Salesperson Big Johnny, who sold me the vehicle, and explained the situation. He immediately said, "that does not sound correct". He got on the phone and contacted the warranty company. He spoke with Yvonne. He asked if the part (the brake assembly) was covered under my warranty. She said, "yes, it is". Big Johnny, got off the phone and went back to the service department and let Ms. Joette know that he spoke with the warranty company. And the part is covered". Ms. Joette, told me she would order the part and let me know when it is in, so I can get the issue fixed. My rating of 4 stars, is due to Big Johnny going above and beyond to get to the root of the issue. If it was not for him, I would've been paying for a part that was already covered under my warranty.

Daniel was our salesperson. - Grammyhmh

Daniel was our salesperson. He was able to answered our questions. We felt no pressure at all. Even after we signed all of the papers & the sale was complete, he didn't't rush us out the door.

Nancy Gonzalez was very helpful and not "pushy" in buying - jnewton2

Nancy Gonzalez was very helpful and not "pushy" in buying our 1st Honda. We were literally simply looking around and then we met Nancy and by the end of our visit we bought a fantastic CRV Hybrid Sport!! We will be back again!! Thank you Performance Honda and Thank you Nancy!!

Andru was excellent. - mksbrr44

Andru was excellent. Professional and informative, but not pushy. Great to deal with. Thank you!

Mazda of Wooster deserves the highest five star rating - canderson

Mazda of Wooster deserves the highest five star rating for its outstanding service. Mel Jacobs, Logan, and the others in the Service Department set the standards for excellence! Twice during the past two years they have provided top level service when I have experienced breakdowns while visiting family in Wooster. Though my car had not been purchased there, they quickly assessed the needs, developed a plan for repairs, ordered parts, and then completed the repairs in a timely manner. Though the repairs were extensive, they did not exceed the estimate. Every attention was given to careful test driving before the car was returned to me, ready for a 700 mile trip home. Mel and the entire team were helpful, caring, and dedicated to doing an outstanding job. They were excellent at communicating about the repair process, and they even got the car roadworthy so that I could make the return trip ahead of a predicted tornado! I give them the highest possible recommendation! If I did not live in a different part of the country, I would choose them to service my car regularly.

No pressure no hassle they did everything to make sure I - tad1974

No pressure no hassle they did everything to make sure I got what I wanted at a fantastic price. I purchased a 2025 Chevy Trax RS 2.Gave me a great price on my trade in. This is the second car I bought from them. I couldn't be happier they will always have my business. The quality of the cars is outstanding and the staff is outstanding. Thank you for making me feel like family and not just a number or a customer.

Great buying experience! - brnolds

Great buying experience! We highly recommend this dealership! They were honest and upfront. They made our shopping experience as easy and smooth as possible! Thank you, Camm Ladd and the rest of your staff!

Was a great experience in and out service Will gladly Go - knottrobert2

Was a great experience in and out service Will gladly Go back again great selection of trucks was hard to decide witch one love my great used truck

BUYERS BEWARE! - Laddell08

BUYERS BEWARE!!! I Purchased a vehicle from Tom the sales manager. Im in Virginia. When the truck arrived I noticed the engine light came on so I took it to my dealer they told me it needed almost 11k in repairs. I took out the best warranty the offered. the warranty company would not cover the repairs because they said it was pre existing. I called Tom and he kept putting it off by telling me he would look into it. So I picked my truck up from the dealership then the brakes were grinding like crazy so I took it to another garage that cost me $2100 to fix. I called Tom back to tell him just to find out he was no longer there. I then spoke to Bill who refuses to call me back. I even told them I was going to ship the truck back to them. They said that would be considered a voluntary repo which would hurt my credit. Bill said if I wanted to take a loss on the truck I could trade it in. This was my first time buying a truck online and it will be my last.

I have bought several vehicle's and would not go - pattikepner

I have bought several vehicle's and would not go anywhere else. Shawn Harvey is the best!!!!

I scheduled a service appointment a week in advance at - Bailey

I scheduled a service appointment a week in advance at Willoughby CDJR for an oil change and tire rotation on my 2024 Wrangler. After dropping it off, I spent about an hour and a half nearby, expecting the service to be completed or nearly done. When I returned, my vehicle was still in the exact spot I left it—completely untouched. The service advisor explained they couldn’t complete the work due to staffing issues and offered to reschedule later in the week. While I understand unexpected issues can come up, I feel there was ample time during that hour and a half to contact me and let me know the appointment couldn’t be fulfilled. Instead, I returned to find out in person—wasting time I had set aside specifically for this scheduled service. This was especially frustrating because it’s the second time I’ve been turned away at this location after making an appointment. To make matters worse, there’s no published contact information for management, making it difficult to escalate concerns or receive any meaningful follow-up. Based on my experience, I would suggest that potential customers consider taking their vehicle elsewhere for service—especially if reliability, communication, and respect for your time are important to you.

I bought a travel trailer from Holman and I highly - Terry

I bought a travel trailer from Holman and I highly recommend them. My salesman was helpful and responsive to my list of things I was looking for in a new trailer. Their selection was second to none. The other salesmen were very helpful. At the walk through all my questions were answered and I was able to test everything I wanted to. The trade in process was easy and they had the best price. When it was time to make the purchase the cashier made the whole process as smooth as silk. I searched for months at many other dealers all over the Ohio, Indiana and Kentucky area but none came close to matching the level of customer service I found at Holman. In fact, it was just by luck I became aware of Holman through an internet search but in the future when I am in the market for any kind of vehicle I will be checking Holman Motors out first. They are an hour from where I live but are well worth the drive.