I took Beauty, my Mini Cooper S to BMW Mobile Alabama for - Annaleigh
I took Beauty, my Mini Cooper S to BMW Mobile Alabama for her annual service, and honestly, it couldn’t have gone smoother.
I called on a Friday evening just before they closed, as soon as my service light popped on, and Heather in their call centre squeezed me in for the next day a Saturday afternoon —no messing about.
I live across the bay, so I waited there and they didn’t mind a bit. Reed, my service advisor, walked me through every step offering but not pushing extras.
Got an oil change, wash, vacuum, full safety sweep—all for under one fifty so I feel thrifty!
Communication spot-on, my car’s running like a dream. Oh, and they even helped me pair Waze to Bluetooth when I couldn’t figure it out.
Comfortable waiting room too—free water, coffee, snacks, Reed lent me a phone charger which was handy because I forgot mine… and there’s this adorable orange cat called Beamer who just melts your heart.
They are dog friendly and my lovely whippet Twinkie got many compliments and lots of love even from Beamer, which puzzled her but made her roll her eyes.
Ten out of ten, will absolutely go back. Highly recommend BMW of Mobile.
BMW of Mobile also sell New and Used BMW’s and MINI’s as well as trade-ins. The employees seem friendly and helpful.
The facility is modern and clean. It was nicely decorated for the holidays. My car was serviced for the estimated price and within the promised time period.
It smiled as I drove home with Twinkie, they did an excellent job with excellent attitudes in a wonderful environment.
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