"This was an amazing experience from start to finish. Erin was an absolute pleasure to work with. She was patient, understanding and went above and beyond to meet my needs. definitely the best experience I've ever had at a dealership "
"I went in only knowing I liked the Fiat, but when I first met Cynthia Cates I wasn't ready to buy yet. Cynthia saw my husband and I looking around and asked me what I was interested in. She explained the different types models and features like a pro, and had us take one for a test drive. Then she brought us inside and gave us some books that had all the information she had just given us. She wrote down my phone number and promised to keep in touch. She texted periodically with information on different ones that had come in, but not so often that it was annoying. I actually started to think of her as a friend, because when my mother-in-law passed away and she happened to text when we were traveling and I mentioned it, she not only offered her condolences, but also texted a coup,e days later, just to check on how we were doing. She didn't mention cars at all. That impressed me. The day we went to buy my car, we had a blast! We laughed with her, we got a fantastic deal on our trade-in, and a great deal on the car. Another thing that impressed me about Cynthia: while we were there, it was very busy and all of the sales people had customers. A couple came in, where the wife had been in an accident and totaled her car. She was fine, physically, but you could tell she was still pretty shaken up. Cynthia asked if we minded if she took them for a test drive (we were waiting for the financing part of the deal), so they didn't have to keep waiting-it was a very wet, unpleasant day. She took that couple for a test drive, and worked the deal for them, but didn't forget about us. She took care of each of her customers flawlessly! Every employee just looked like they were having a great time there interacting with their customers. That's what made it so pleasant I think. Cynthia was such a pleasure to work with, and I am so grateful for her hard work in getting me this awesome car! "