FIAT Dealer Reviews
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kent
12/18/2023
"Mary at the services center has a very aggressive and standoffish attitude.I feel like she is doing me a favor just by just talking to me about my truck.Had it in for work five days later pick vehicle up lights on that were not on when took it in one light is for what they fixed. Been waiting for ride back to jobsite . She makes me feel like she is doing me a favor just by talking to me . She had same aggressive attitude when we brought vehicle in for initial repair .The day and age of helping a customer with gratitude I feel doesn't exist at Safford.And the cost of repairs are high . Everything these days are out of control the least Mary could do is try to make you feel a little important instead of a bother."
Mesfin Ketema
07/04/2023
"I went in for a software update recommended by Alfa. My initial appointment was for Saturday morning, but at the last minute, I wanted to see if I could switch to Friday. Andrew advised me that it was no problem. When I arrived, I was immediately greeted by Andrew and directed to the waiting room. The work took under one hour and I was out of there quickly. The check out process was as smooth as the check in because of Andrew's efficiency and professionalism. My vehicle was returned to me as clean as when I took it in, which tells me that the maintenance staff take appropriate steps to achieve that (gloves, paper floor mat, and temporary seat cover). Excellent service!"