Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Sharon Biscotti
Sharon Biscotti at Koons Volvo Cars White Marsh

Sharon Biscotti

Customer Relations Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

Contact Me
4.7
14 Reviews
4.7

14 Reviews

Write a Review

14 Reviews of Sharon Biscotti

June 29, 2026

Dealership Rating
Employee Rating

I had a great experience, buying a new car at Koons Volvo in White-marsh, Maryland. From the moment I walked in Kayla Jones, the sales representative was incredible and very welcoming knowledgeable, and comp More

by Jjarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Jones

Report | Print
Jun 30, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful to hear that your visit with us was so welcoming. Sharon is thrilled you felt supported by her expertise and at ease throughout the process. Thank you for choosing us for your new Volvo and congratulations on your purchase.

June 27, 2026

Dealership Rating
Employee Rating

Alan has consistently provided first class service ! He is great to work with and his team as well. Thank you Alan & Larry, Larry O More

by larry518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Larry Bond, Joey Malizia, Josh Harley, Gabbie Andolino, Dan Moore

Report | Print
Jun 27, 2026

Koons Volvo Cars White Marsh responded

We’re thrilled to hear Alan and Larry provided outstanding support during your Volvo XC60 service. We appreciate you recognizing their consistent efforts and will share your kind words with the team. We look forward to assisting you again whenever you need us.

June 16, 2026

Dealership Rating
Employee Rating

Came in for a software update and was in and out in the time estimated. I really appreciate the overview by the technician working on my vehicle and have high confidence that everything is as it should be More

by wpinder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, AJ McMillen

Report | Print
Jun 16, 2026

Koons Volvo Cars White Marsh responded

Thank you for bringing in your Volvo for a software update and noting the clear overview from our technician. We’re glad the timing met your expectations and that you feel confident in your vehicle’s condition. Please let us know if we can assist further.

Jun 18, 2026

Koons Volvo Cars White Marsh responded

Thank you again for taking the time to let us know how we did!

June 08, 2026

Dealership Rating
Employee Rating

Quality services and the location is easy for me to get to and the waiting area is excellent. More

by blake830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Josh Harley, Gabbie Andolino

Report | Print
Jun 08, 2026

Koons Volvo Cars White Marsh responded

We’re delighted you found our location convenient and enjoyed the waiting area. It’s great to know the service on your Volvo XC40 met your expectations. Thank you for sharing your experience.

June 04, 2026

Dealership Rating
Employee Rating

The service was timely and professional. Appreciated the service provided. The follow up was exceptional. Thank you. More

by lorrie.geiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, AJ McMillen, Larry Bond

Report | Print
Jun 04, 2026

Koons Volvo Cars White Marsh responded

Dear Lorrie, We are so grateful for your kind words and 5-star rating. We appreciate your feedback and are delighted to know you had a great experience! Thank you, Sharon Biscotti Guest Relations Manager

May 19, 2026

Dealership Rating
Employee Rating

I have always been impressed with Koons Volvo Care for Customers. I also appreciated Sharon calling the next day to make sure everything was well and good. More

by Karin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris, Kevin Kappauf, Larry Bond

Report | Print
May 19, 2026

Koons Volvo Cars White Marsh responded

Thank you for the five-star rating and for your continued trust in our team. It’s great to hear that our Volvo care and Sharon’s follow-up call made a positive difference. We look forward to supporting you and your new V60 Cross Country in the future.

May 19, 2026

Dealership Rating
Employee Rating

Gary is very helpful and patience! Thank you for helping us to choose our perfect family car! More

by jeckaayuson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris

Report | Print
May 22, 2026

Koons Volvo Cars White Marsh responded

Hi, thank you for taking the time to rate us! You really made our day today.

May 11, 2026

Dealership Rating
Employee Rating

Everything went better then expected and everyone working there greeted us and gave us excellent service More

by henryrugel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Larry Bond, George Burke, Joey Malizia, Josh Harley, Gabbie Andolino, Dan Moore

Report | Print
May 11, 2026

Koons Volvo Cars White Marsh responded

Hello, we are thrilled our team greeted you warmly and provided outstanding service during your Volvo XC90 appointment. Let us know whenever your Volvo needs attention again.

May 04, 2026

Dealership Rating
Employee Rating

I would like to say Mr. Dorsey is was very nice helping me out finding my new car. More

by eddieravens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris, Michael Dorsey

Report | Print
May 04, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear our team member made the process smooth as you found your used Volvo XC90. Congratulations on your new vehicle and enjoy every drive.

April 28, 2026

Dealership Rating
Employee Rating

The sales person Garry and manager heard my need and worked with it and was patient More

by stefan1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris, AJ McMillen, Josh Harley

Report | Print
Apr 29, 2026

Koons Volvo Cars White Marsh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
2

Dealership Inventory (189 Vehicles)

used 2025 Volvo XC90 Plug-In Hybrid car, priced at $63,800
2025 Volvo XC90 Plug-In Hybrid
used
Mulberry exterior
Automatic
All-wheel Drive
$63,800
View Details
new 2026 Volvo XC60 car, priced at $58,155
2026 Volvo XC60
new
Forest Lake exterior
Automatic
All-wheel Drive
$58,155
View Details
new 2026 Volvo XC40 car, priced at $52,550
2026 Volvo XC40
new
Crystal White exterior
Automatic
All-wheel Drive
$52,550
View Details
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $81,675
2026 Volvo XC90 Plug-In Hybrid
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$81,675
View Details
used 2024 Volvo XC60 car, priced at $38,300
2024 Volvo XC60
used
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$38,300
View Details
new 2026 Volvo XC90 car, priced at $76,795
2026 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
$76,795
View Details
View All Inventory