Adam Moon
Adam Moon at BMW of Westlake
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Adam Moon | Page 3

General Manager

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
185 Reviews
5.0

185 Reviews

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185 Reviews of Adam Moon

February 20, 2023

Dealership Rating
Employee Rating

Excellence in both sales and service. Friendly attentive staff, especially Brittaney in service. I would highly recommend this dealership More

by jal0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Mike Niedzwiecki, Brittaney Quick, Dan Walker , Nate Lieb, Jim Strunk

Feb 20, 2023

BMW of Westlake responded

Thanks for this positive review about the team!

January 27, 2023

Dealership Rating
Employee Rating

What a great car-buying experience! From our first inquiry to the final detail of procuring & installing a missing cargo cover, the team worked seamlessly. More

by Diane
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Jan 27, 2023

BMW of Westlake responded

Thanks for the awesome review!

January 24, 2023

Dealership Rating
Employee Rating

Jerry Mancini was a pleasure to work with, he followed up with us until he found just what we were looking for. Adam Moon, GM, was gracious, accessible, and stands behind his commitment to the customer exper More

by dazijane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini , Sam did an amazing job detailing and coating the car.

Jan 24, 2023

BMW of Westlake responded

Thanks for the amazing feedback about the team!

January 22, 2023

Dealership Rating
Employee Rating

Gerry was a great salesman. He never rushed me in building my car. He was always helpful and very patient when I had questions. Gerry is top notch. More

by DIANE.FOX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Ian Filo

Jan 23, 2023

BMW of Westlake responded

Thanks for the amazing review!

January 15, 2023

Dealership Rating
Employee Rating

They have THE BEST customer care! ! Special shout out to Brittany!!! She is the utmost professional More

by CXH59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

BMW of Westlake responded

Thanks for the great review about Brittaney!

January 08, 2023

Dealership Rating
Employee Rating

Mr. John is a professional. He walked me through the process for getting my 2023 BMW M5 Competition hassle free. I traveled from NYC to OH to complete this transaction. The vehicle was pristine as adver More

by Olusegun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Caruso

Jan 09, 2023

BMW of Westlake responded

Thanks for the amazing review about John and BMW of Westlake!

January 06, 2023

Dealership Rating
Employee Rating

We drove about 300 miles to pick up a pre-owned X5 at BMW of Westlake. It was the color and the options we wanted. Our experience exceeded our expectations. Nez Faraj (great personality) Dirk Steffan an More

by Chris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen, Nez Faraj

Jan 06, 2023

BMW of Westlake responded

Thanks for the amazing review about the team, enjoy your X5!

December 04, 2022

Dealership Rating
Employee Rating

Extremely customer centric! ! Everyone was friendly, knowledgeable and willing to go the extra mile! Highly recommend BMW of Westlake. More

by AGLENDING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh , Steve David

Dec 05, 2022

BMW of Westlake responded

Thanks for the awesome review!

November 20, 2022

Dealership Rating
Employee Rating

We had a great experience. Jerry is a true professional and did everything he said he would do in a timely fashion. More

by Mike56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini

Nov 21, 2022

BMW of Westlake responded

Thanks for the positive review about Jerry!

October 17, 2022

Dealership Rating
Employee Rating

Made me use their financing and made me pay 15k over sticker. Sales guy was amazing tho and manager was nice. I would buy again simply because of Jerry. More

by DJC1827
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini

Oct 17, 2022

BMW of Westlake responded

Thanks for the positive review about the team. Market price adjustments are a factor at this time since inventory is so low.

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