Al Rossester | Page 2

I had to wait a almost 3 weeks for the transmission to be fixed but the results were great. fixed but the results were great. More

by pjp2 Verified Customer Verified Customer

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Communication was good and repair was completed in a timely manner. Experience here has been good. timely manner. Experience here has been good. More

by uxm19.7.86 Verified Customer Verified Customer

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Cortese is very customer oriented. Especially the service department. They are always there to help and take care of your needs. They offer friendly efficient service. Especially the service department. They are always there to help and take care of your needs. They offer friendly efficient service. More

by gosman Verified Customer Verified Customer

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I was able to schedule an appointment at a time that worked for me, and the necessary repair work was completed. worked for me, and the necessary repair work was completed. More

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The Cortese service center has by far the best staff to work with! Very courteous, friendly and knowledgeable. It's always a pleasure to have my vehicle serviced there! work with! Very courteous, friendly and knowledgeable. It's always a pleasure to have my vehicle serviced there! More

by lew57ski Verified Customer Verified Customer

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Very responsive and a pleasure to with. Everything was done in a timely manner with no problems. Everything was done in a timely manner with no problems. More

by rhdyes Verified Customer Verified Customer

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I am not pleased with the fact that I paid, in cash, for 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 2 shop , as I was told I had dirt on the bead ( paying each time). I stopped x 7 to fill the tire with air.. when I arrived home, the car was brought back to Cortese, where the problem was resolved. I feel my time, money, and frustration should be compensated for with 2 free oil changes and tire rotations. More

by kia2535 Verified Customer Verified Customer

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The service department always fixes my vehicles correctly, courteous staff and they work diligently to get the cars in quickly. correctly, courteous staff and they work diligently to get the cars in quickly. More

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Service department has been helpful and honest. Al from service is respectful and communicates well during the process. Al from service is respectful and communicates well during the process. More

by nickventrella14 Verified Customer Verified Customer

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We brought our car to be serviced under a warranty repair the manufacturer sent us a paper to bring the car in. They lost our car for a week, never fixed it and said they wouldn't honor the warranty because the manufacturer sent us a paper to bring the car in. They lost our car for a week, never fixed it and said they wouldn't honor the warranty because the part was fine and charged a diagnostic fee for what should have been a part replacement. When we finally got our car back it smelled of cigarettes. They deny it all and blame us. Find another Ford dealer before you buy or bring your car here. More

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