Alan Poon
Alan Poon at Albany Subaru
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Alan Poon | Page 6

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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5.0
62 Reviews
5.0

62 Reviews

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62 Reviews of Alan Poon

February 25, 2024

Dealership Rating
Employee Rating

The service was very very very very very very very very very very very good! More

by NOVACITA
Recommend Dealer
Yes

February 24, 2024

Dealership Rating
Employee Rating

Nice people but too expensive! ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to c More

by EAA
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Recommend Dealer
Yes

February 23, 2024

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My customer service representative, Alan Poon was amazing. He was fast, efficient, accurate & great at communicating & setting expectations. Also, my service was completed in an hour instead of th More

by Gianna Gardette
Service Price Transparency
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Recommend Dealer
Yes

February 23, 2024

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Some staff members are very courteous and friendly also very helpful, like Peggy Martinez, Alan poon and miss Ali to name few whom I was helped. More

by SHETTYSHANKER
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikkie Ali, Peggy Martinez

February 21, 2024

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Employee Rating

WOW! EVERYTHING WENT GREAT! EASY DROP OFF, SERVICE WAS DONE VERY QUICKLY. AARON THE MANAGER EVEN RETRIEVED MY CAR FOR ME PERSONALLY! GREAT EXPERIENCE. I W More

by russellbrown07
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson

February 19, 2024

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Excellent and timely service. Glad they have a shuttle for rides home. Front desk staff very good at listening and explaining. Pricey, as most dealerships are. But there is good f More

by LYNNPETERS622
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Recommend Dealer
Yes

February 19, 2024

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Really great service. The person who helped me was fantastic. Everyone was super responsive and friendly, and I am so happy with service from the team! More

by george.s.fang
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Recommend Dealer
Yes

Other Employees Tagged: James Madison

February 19, 2024

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Polite, professional, but would like express service on Saturdays. Does that cost extra? Otherwise very satisfied. More

by raemiller1933
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Recommend Dealer
Yes

February 19, 2024

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Awesome service. Very responsive on the phone and extremely attentive to delivery dates and agreements. More

by sanchez.hmsc
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Recommend Dealer
Yes

February 17, 2024

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I had a great time experience and only trust this crew with my car, thanks! More

by CLIDVM
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Recommend Dealer
Yes
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