Andrew Butcher | Page 35

Exceptional Service!! I had an awesome experience at Brent Brown Toyota and worked with 2 great people, Brandon and Drew. They were excellent at understanding what I was I had an awesome experience at Brent Brown Toyota and worked with 2 great people, Brandon and Drew. They were excellent at understanding what I was looking for as well as being able to meet my needs and answer all my questions. They both went out of their way to ensure that I was comfortable with every aspect of the process and truly appreciated them for making me feel at ease. I left the lot purchasing a 2014 Toyota Corolla. Overall I received exceptional service and commend them for such excellent customer care!! More

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Exceptional experience at Brent Brown Toyota in Orem UT On Wed, I started my search for a 2014 4Runner, looking online at the vehicles available at the many Toyota dealers in my area. The only one that fit On Wed, I started my search for a 2014 4Runner, looking online at the vehicles available at the many Toyota dealers in my area. The only one that fit my requirements was at Brent Brown Toyota in Orem, which was a long drive for me. But on Fri, I drove down to look at the vehicle. Lane Brown of Brent Brown greeted me directly, and after listening to my requests, he worked with me thru the process of test drive, pricing negotiations, etc. I had a trade-in, for which I was given a very good price, and the whole transaction went more smoothly then I expected. Through the whole new car purchase transaction, with each of the Brent Brown reps involved, I was treated very respectfully and courteously. When all was done, I really felt that the folks at Brent Brown Toyota "bent over backwards" to me make my purchase easy and enjoyable, which sounds corny I know, but really captures their efforts in one phrase. Would definitely recommend Brent Brown Toyota for a new vehicle purchase to anyone, unqualified. More

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I'll be back again someday. I had a very good experience at Brent Brown Toyota. The sales people were happy and willing to help and I didn't feel like I was being taken advantage I had a very good experience at Brent Brown Toyota. The sales people were happy and willing to help and I didn't feel like I was being taken advantage of. I feel like they did their very best to help me to know what the best car option for me was and how I could achieve that. I didn't feel pressured to make a decision. I am very happy with the car I bought, and I plan on going there in the future for my car needs. More

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Excellent New Car Purchase Experience. Shantay (a recent employee) was very knowledgable about the attributes of our Highlander 2014. When we recieved the vehicle she took us step by step Shantay (a recent employee) was very knowledgable about the attributes of our Highlander 2014. When we recieved the vehicle she took us step by step through the operation of each of the functions in the cabin. When she did not know the answer, she was quick to find it and report back. We enjoyed the buying experience with her as our sales person. Yon and Michele Lindsey More

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Tile & Licensing Review I have been dealing with Barbara Taup since June 2014 in trying to acquire my permanent license plate. I thought that finally today this would be reso I have been dealing with Barbara Taup since June 2014 in trying to acquire my permanent license plate. I thought that finally today this would be resolved however that was not the case. Her inability to provide a quality customer care has cost me over 3 days worth of work and undue stress More

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Brent Brown was great to work with. Not only did they have the truck I wanted, but they were very knowledgeable about the vehicles and helped me make my choice. I didn't feel any pressure and had a grea have the truck I wanted, but they were very knowledgeable about the vehicles and helped me make my choice. I didn't feel any pressure and had a great experience. They also really worked with me on finance as well and got me a really great rate. I wouldn't hesitate to recommend Brent Brown to my friends. More

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Went to a few Toyota Dealers Before driving a hr out of my way to Brent Brown, It was well worth it. Where I was told No in other dealers Brent Brown Said Yes. I definitely plan on giving them all my busin my way to Brent Brown, It was well worth it. Where I was told No in other dealers Brent Brown Said Yes. I definitely plan on giving them all my business. They will not waste your time they truly can do what they say they can (unlike other dealers). Jared Pela made the buying a car process easy no games just listened to what we were wanting and answered, no run-around. Andy the finance guy made it clear what they can do for me in finance and made its super easy and fast. He did try to sell me anything I did not need (unlike other dealers). I had a great experience period. More

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My buying experience at Brent Brown Toyota was excellent. Brad and Spencer did everything they could to make me happy. I have purchased 46 cars in my life, 40 of them being new and this was the most pleasa Brad and Spencer did everything they could to make me happy. I have purchased 46 cars in my life, 40 of them being new and this was the most pleasant buying experience of all. I would recommend Brent Brown Toyota to my friends and family without hesitating. I'm looking forward to having my SUV serviced and buying accessories at this dealership because I know they will take great care of me just like the sales team did. Thank you Brent Brown Toyota Jerry More

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I was approached by a very nice young salesman who took care of me as far as what would be the best car and deal for me. He was helpful and patient and informative. He and the others I dealt with were ve care of me as far as what would be the best car and deal for me. He was helpful and patient and informative. He and the others I dealt with were very friendly, knowledgeable, and thorough. I was happy with my purchase. More

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My husband and I purchased 2 new vehicles from Brent Brown Toyota a week ago and we couldn't be happier with our experience!! We went in about an hour before the dealership closed and the staff never o Brown Toyota a week ago and we couldn't be happier with our experience!! We went in about an hour before the dealership closed and the staff never once rushed us on our decision - they allowed all the time we needed and never once pressured us. The entire staff at Brent Brown was very personable and friendly at the same time very professional. They worked the best deal possible for us and exceeded our expectations! This was our best car purchasing experience yet, we will be sure to return!!! More

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