The service was great!
Keaton was super friendly, attentive, and found the exact vehicle I was looking for. This was my first time purchasing a vehicle myself, and I felt t
Keaton was super friendly, attentive, and found the exact vehicle I was looking for. This was my first time purchasing a vehicle myself, and I felt totally comfortable throughout the entire process.
Additionally, I ran into an issue *immediately* after purchasing the vehicle when I realized the speaker was blown out/stopped working. Technically this came up after I purchased the vehicle, so VW didn't have an obligation to remedy it, but they did anyway. They helped make me an appointment at NorthStar Ford (since the car I purchased was a Ford rather than VW) and agreed to pay for the repairs, which I GREATLY appreciate, as it would have been difficult for me to afford after having just purchased the vehicle.
All in all, this was easily a 5-star experience and I am very grateful to the VW of Duluth team for all of their help.
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by gingerd
Verified Customer
Verified Customer
May 06, 2024 -
Volkswagen of Duluth responded
Thank you so much for sharing your 5-star experience with VW of Duluth! We're delighted to hear that Keaton was able to provide you with friendly and attentive service, and that he found the perfect vehicle for you. It's important to us that all our customers feel comfortable and supported throughout their purchasing process, especially first-time buyers like yourself.
We're also glad to have been able to assist you with the speaker issue immediately after your purchase. Our commitment to customer satisfaction extends beyond the sale, and we're happy we could coordinate the repair on your behalf.
Your appreciation means a lot to us, and we're grateful for your kind words. Thank you for choosing VW of Duluth, and we look forward to continuing to provide you with excellent service in the future!
Awesome guy to work with.
Would recommend him to anyone. Thank you for the great car.
Would recommend him to anyone. Thank you for the great car.
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by Ajskinner1986
Verified Customer
Verified Customer
May 06, 2024 -
Volkswagen of Duluth responded
Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a great experience with Anjay. His commitment to providing excellent service is a big part of what we strive for at VW of Duluth. We'll make sure to pass your kind words along to him. Enjoy your new car, and thank you for recommending us! We look forward to serving you and anyone you refer to us in the future.
Excellent service all around.
Sale experience felt so supportive. Anjay did an excellent job listening to our needs and desire for a vehicle and was able to show us all the opti
Sale experience felt so supportive. Anjay did an excellent job listening to our needs and desire for a vehicle and was able to show us all the options to narrow down our decision. Top notch experience. This was our first VW purchase. Such a great team to work with at VW of Duluth
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by chris.huntelectric
Verified Customer
Verified Customer
Apr 29, 2024 -
Volkswagen of Duluth responded
Thank you so much for sharing your excellent experience with Anjay and the team at VW of Duluth! We're thrilled to hear that your first VW purchase was a top-notch experience and that you felt supported throughout the sales process. We always strive to listen carefully and tailor our service to each customer's needs. Welcome to the VW family, and we look forward to serving you again in the future!
Best car buying experience I’ve had to date.
Anjays knowledge and enthusiasm of VW cars was very much appreciated. Michelle’s humor and knowledge made the reality part of buying a new car (fina
Anjays knowledge and enthusiasm of VW cars was very much appreciated. Michelle’s humor and knowledge made the reality part of buying a new car (finances) a relaxing and fun experience. Our overall experience at VW of Duluth has been a welcoming one. We’ve left with an overall feeling like we will be taken care of for the life of the car.
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by Zifko21
Verified Customer
Verified Customer
Other Employees Tagged:
Michelle Rice
Apr 23, 2024 -
Volkswagen of Duluth responded
Thank you so much for sharing your wonderful experience with us at VW of Duluth! We're thrilled to hear that Anjay's passion for VW cars and Michelle's expertise in finance helped make your car buying journey both enjoyable and informative. We aim to create a welcoming atmosphere for all our customers and are glad you felt well taken care of. Welcome to the VW of Duluth family! Rest assured, we are here to support you throughout the life of your car. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new VW and happy driving!
Clean, Friendly, Wonderful atmosphere with staff that
made me feel like I was welcome and under no pressure at all.
made me feel like I was welcome and under no pressure at all.
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by crazycookie199
Verified Customer
Verified Customer
Other Employees Tagged:
Michelle Rice
Apr 04, 2024 -
Volkswagen of Duluth responded
Thank you very much for taking the time to share your positive experience with VW of Duluth. We're delighted to hear that our dealership's clean environment, friendly atmosphere, and welcoming staff made your visit enjoyable and pressure-free. It's our top priority to ensure every guest feels comfortable and well-cared for from the moment they step through our doors.
Your feedback is greatly appreciated and serves as a wonderful testament to the team's hard work and dedication. We strive to maintain these standards in every interaction and are glad it resonated with you.
Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and look forward to the opportunity to serve you again in the future.
Warm regards,
The Team at VW of Duluth
They are amazing and awesome and make sure you get what
you exactly want to buy
you exactly want to buy
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by Johntom901
Verified Customer
Verified Customer
Other Employees Tagged:
Michelle Rice
Apr 01, 2024 -
Volkswagen of Duluth responded
We're thrilled to hear such glowing feedback! At VW of Duluth, our team is dedicated to ensuring you find exactly what you're looking for, with no compromise on satisfaction. It's fantastic to know that you felt our commitment to helping you get precisely what you wanted. Thank you for acknowledging our efforts to be both amazing and awesome. Your happiness and confidence in your purchase are what drive us every day. We look forward to continuing to serve you with the same level of dedication and excellence. Your trust in us is greatly appreciated!
Easy and fast experience!
! Anjay was seriously the best!! So nice, knowledgeable and very informative!!
! Anjay was seriously the best!! So nice, knowledgeable and very informative!!
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by mindymlind
Verified Customer
Verified Customer
Mar 13, 2024 -
Volkswagen of Duluth responded
Thank you for the kind review! We are overjoyed to hear that you had a great experience with Anjay. Please don't hesitate to reach out if you need anything in the future.
- The VW of Duluth Team
Awesome help looking for a vehicle with knowing our price
range. Amazing help as well with the knowledge of vehicles we looked at. Fast and easy signing of documents and great choices of different policies f
range. Amazing help as well with the knowledge of vehicles we looked at. Fast and easy signing of documents and great choices of different policies for the vehicle.
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by Dennisjsaatoff
Verified Customer
Verified Customer
Mar 13, 2024 -
Volkswagen of Duluth responded
Thank you for sharing your positive experience at VW of Duluth! We are delighted to hear that our team was able to assist you effectively, particularly in navigating through the selection of a vehicle that fits your budget. It's great to know that our staff's knowledge contributed to a seamless and informative experience for you.
We understand that the process of purchasing a vehicle involves various steps, and we're glad that the document signing was quick and easy for you. Also, it's wonderful to hear that you found our range of policies for your vehicle to be comprehensive and fitting to your needs.
If you have any more questions or need further assistance, please feel free to reach out. We are always here to help and are committed to ensuring you are satisfied with your experience. Enjoy your new vehicle, and we look forward to the opportunity to serve you again in the future.
Best wishes,
The VW of Duluth Team
They went down to cities to pick up a car I wanted in one
day. They matched their price. I was happy with my price. The experience was quick and easy. I enjoyed the people I met in the store.
day. They matched their price. I was happy with my price. The experience was quick and easy. I enjoyed the people I met in the store.
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by kellycollinsot
Verified Customer
Verified Customer
Mar 06, 2024 -
Volkswagen of Duluth responded
It's wonderful to hear about your positive experience with our dealership. We're thrilled that we could quickly locate and bring in the car you wanted, ensuring a fair price match. It sounds like the process was efficient and enjoyable for you, which is always our goal. Thank you for your kind words about our team and for recommending us. We're glad to have met your expectations and hope to continue providing excellent service in the future.
Everyone was very helpful and supportive.
I was given several options to make sure that I found what would fit for me.
I was given several options to make sure that I found what would fit for me.
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by mammagen6
Verified Customer
Verified Customer
Feb 29, 2024 -
Volkswagen of Duluth responded
We're incredibly grateful for your feedback and are so pleased to hear about your positive experience with our team. At VW of Duluth, our goal is to ensure every customer finds exactly what they need, with a range of options to fit their individual situation. It's heartening to know our team was able to guide you through this process with the support and assistance you deserved. Thank you for trusting us with your decision, and please remember we're here for any future needs or questions you might have. We look forward to welcoming you back again!