Anjay Lindgren | Page 2

Volkswagen of Duluth responded

Thank you for sharing your positive experience at VW of Duluth! We are delighted to hear that our team was able to assist you effectively, particularly in navigating through the selection of a vehicle that fits your budget. It's great to know that our staff's knowledge contributed to a seamless and informative experience for you. We understand that the process of purchasing a vehicle involves various steps, and we're glad that the document signing was quick and easy for you. Also, it's wonderful to hear that you found our range of policies for your vehicle to be comprehensive and fitting to your needs. If you have any more questions or need further assistance, please feel free to reach out. We are always here to help and are committed to ensuring you are satisfied with your experience. Enjoy your new vehicle, and we look forward to the opportunity to serve you again in the future. Best wishes, The VW of Duluth Team

Volkswagen of Duluth responded

It's wonderful to hear about your positive experience with our dealership. We're thrilled that we could quickly locate and bring in the car you wanted, ensuring a fair price match. It sounds like the process was efficient and enjoyable for you, which is always our goal. Thank you for your kind words about our team and for recommending us. We're glad to have met your expectations and hope to continue providing excellent service in the future.

Volkswagen of Duluth responded

Thank you very much for your wonderful review and for highlighting Anjay and Serena's efforts in making your experience with us at VW of Duluth one of the best you've had. We're delighted to hear that Anjay was a pleasure to work with and that Serena provided valuable assistance with your trade-in process, ensuring everything was fair and transparent. Our team is dedicated to offering personalized and attentive service to each of our customers, and it's rewarding to know we've achieved that with you. We're especially thrilled you love your new Beetle – it's a fantastic choice! Your recommendation means the world to us, and we're grateful for your support. Remember, we're here for any of your future needs, whether it's service, maintenance, or just another chat about how much fun it is to drive a Beetle. Thank you for choosing VW of Duluth, and we look forward to serving you and any friends or family you refer to us in the future!

Volkswagen of Duluth responded

We're incredibly grateful for your feedback and are so pleased to hear about your positive experience with our team. At VW of Duluth, our goal is to ensure every customer finds exactly what they need, with a range of options to fit their individual situation. It's heartening to know our team was able to guide you through this process with the support and assistance you deserved. Thank you for trusting us with your decision, and please remember we're here for any future needs or questions you might have. We look forward to welcoming you back again!

Volkswagen of Duluth responded

It's heartwarming to hear such glowing remarks about your experience with VW of Duluth. Your description paints a picture of an exceptional dealership that not only prioritizes customer service but also excels in creating an inviting and friendly atmosphere. The emphasis on efficiency, alongside the knowledgeability and kindness of every staff member, truly sets VW of Duluth apart. Navigating through the car buying process can often be daunting, so it's fantastic to know that the team made your experience smooth and stress-free. This level of service is what we strive for with every customer interaction. Thank you for sharing your positive experience. It's feedback like yours that inspires and motivates us to continue delivering exceptional service. We're delighted you chose VW of Duluth for your car buying needs and look forward to assisting you in any way we can in the future.

Volkswagen of Duluth responded

I'm glad to hear about your positive experience at Volkswagen of Duluth! It sounds like their dealership made a great impression on you with its cleanliness and welcoming atmosphere. It's also wonderful to know that the staff there were not only knowledgeable but also very friendly, which can make all the difference when you're looking for a new car. Your recommendation is valuable for others considering their options for a car dealership. Thank you for sharing your thoughts!

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to share your experience with Volkswagen of Duluth! We're thrilled to hear that Serina, Drew, Anjay, and the rest of our team could make your car buying process smooth and enjoyable. It's fantastic to know you're loving your new car and had such a positive experience with us. We aim to be the best for our customers, and it's feedback like yours that really makes our day. Enjoy the ride in your new Volkswagen, and remember, we're here for you anytime you need assistance or just want to share more great moments. Welcome to the VW family!

Volkswagen of Duluth responded

We're thrilled to hear that you enjoyed doing business with us and that our team made a great impression! Thank you for complimenting our coffee – we love pampering our customers with a good brew. Your feedback about the car wash is truly appreciated and we're taking note to improve our services even further. We're grateful for your four-star rating and look forward to the opportunity to earn that fifth star from you. Thank you for choosing us and we can't wait to welcome you back soon!

Volkswagen of Duluth responded

Thank you so much for your kind words and for choosing us for such a significant occasion—your daughter's first new car purchase. We're thrilled to hear that you found our salesman to be friendly and helpful during this process. Our team strives to provide a comfortable and supportive environment for every customer, and it's heartening to know we were able to contribute positively to your experience. We are equally committed to ensuring that your encounters with our service department will be just as satisfying. Our service team is dedicated to upholding the same standards of friendliness and helpfulness that you experienced during the sale. We look forward to supporting you and your daughter in every way possible, ensuring that her new car continues to bring joy and reliable service for years to come. Should you or your daughter have any questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure that every aspect of your experience with us is as pleasant and hassle-free as possible. Congratulations to your daughter on her new car, and thank you again for your trust in us. We look forward to welcoming you back in the future. Warm regards,

Volkswagen of Duluth responded

Thank you for taking the time to provide your feedback on your experience with Anjay. We sincerely apologize if the sales process felt rushed or if you felt any undue pressure during your visit. It is never our intention to make our customers feel uncomfortable or pushed towards a decision. We appreciate your honesty and will address this directly with Anjay and our team to ensure our sales approach aligns more closely with our values of respect, transparency, and customer satisfaction. We're also sorry to hear there was confusion regarding the features of your new car. We strive to provide accurate and comprehensive information to our customers, and it seems we fell short in this instance. We will take this as an opportunity to enhance our training, ensuring our staff is fully versed in the features and functionalities of our vehicles, to provide correct and helpful guidance in the future. Your satisfaction is very important to us, and we're grateful for the opportunity to improve. If there's anything more we can do to assist or if you have further questions about your vehicle's features, please don't hesitate to reach out. We hope to have the chance to serve you better in the future. Thank you again for your feedback and for bringing this to our attention. Best regards,