Anna Dunn
Anna Dunn at Harry Robinson Buick GMC
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Anna Dunn

Service Advisor

Harry Robinson Buick GMC

6000 South 36th Street
Fort Smith, AR 72908

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Hi, I'm Anna and I am so happy to be one of your Service Advisors! I was born in McAlester, Oklahoma and graduated from Charleston High School. My job is to make sure your experience here in our service department is as enjoyable as it can be! I love interacting with our customers and making sure their needs are met with a smile! Outside of work I love taking my 3 dogs on walks, spending quality time with my family, and writing. I am very grateful to be in the position I am today and I am super excited to see where the car business will take me in the future!

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2 Reviews of Anna Dunn

March 19, 2024

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Employee Rating

Service depth very unorganized, poor service. Will no longer use Harry Robinson GMC Fort Smith Arkansas. More

by Nickyrakins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2024

Harry Robinson Buick GMC responded

As our service manager, Samantha, tried to explain, we apologize for the communication mix-up. We had 2 customers with similar names, and our new service advisor updated the incorrect customer. We are actively working on training our new advisors, including communication, which is critical to solidifying trust. I apologize for our mistake. We strive to cultivate lifelong relationships with our customers, so I apologize for failing to achieve our goal in your case. 

March 19, 2024

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Employee Rating

Worst service ever had with a Service department. Terrible communication, They Seemed completely unorganized. Will take my business elsewhere from now on More

by Nickyrakins
Recommend Dealer
No