Micah Nesbit
Micah Nesbit at Harry Robinson Buick GMC
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Micah Nesbit

Service Advisor

Harry Robinson Buick GMC

6000 South 36th Street
Fort Smith, AR 72908

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2 Reviews

Hello, I’m Micah Nesbit, a Service Department Advisor. I joined the dealership on January 3rd, 2024, and I’m here to help you with your car maintenance and repair needs. I love watching and playing sports with my friends and family. My goal is to provide you with the best service experience possible. I will inspect your car, diagnose any issues, and recommend the best solutions for you. I will also explain the service process, the costs, and the time frame, and answer any questions you may have. I believe in honesty, integrity, and respect. I will always treat you and your car with care and professionalism. I will also work hard to ensure your satisfaction and safety. If you need any service for your car, please come and see me. I would love to meet you and help you keep your car in top condition. I look forward to hearing from you soon. Thank you for reading.

Dealership Experience

1 yr, 4 mos

Industry Experience

1 yr, 4 mos

not yet
rated

2 Reviews

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2 Reviews of Micah Nesbit

March 19, 2024

Dealership Rating
Employee Rating

Service depth very unorganized, poor service. Will no longer use Harry Robinson GMC Fort Smith Arkansas. More

by Nickyrakins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2024

Harry Robinson Buick GMC responded

As our service manager, Samantha, tried to explain, we apologize for the communication mix-up. We had 2 customers with similar names, and our new service advisor updated the incorrect customer. We are actively working on training our new advisors, including communication, which is critical to solidifying trust. I apologize for our mistake. We strive to cultivate lifelong relationships with our customers, so I apologize for failing to achieve our goal in your case. 

March 19, 2024

Dealership Rating
Employee Rating

Worst service ever had with a Service department. Terrible communication, They Seemed completely unorganized. Will take my business elsewhere from now on More

by Nickyrakins
Recommend Dealer
No