The Schaumburg dealership is the best...friendly staff, and very knowledgeable technicians.
I have owned several Toyota's ( 2 Camry's and presently a Rav4 Limited) and have not had any major issues, I have been to this dealership for general maintenance and that is something to be said about Toyota's. My car is always ready within the wait time given.
"Great personal service. "
Issue with my car was shown to me personally and explained completely. Loaner car made it easy to deal w/ the fact the car had to stay overnight.
Anthony is my team leader. he advised me at an earlier service stop about getting my transmission flush
done at a certain mileage level. I came in as suggested and was taken care of in timely manner.
I've been a customer of Schaumburg Toyota for over 20 years and have always been pleased with their cars and service. I would definitely recommend this dealership to my friends and family. Anthony Mejias, in the service department, was very professional and fully explained what service was needed on my SUV. I appreciate Anthony's time and commitment to insuring that my vehicle will continue to operate smoothly.
"Service department is outstanding!"
- Melissa White
Service department is efficient and outstanding!! They go above and beyond to make the experience an enjoyable time. I will always get my service done here and only buy my cars at this dealership.
Other Employees Tagged:
"Happy experience "
My visit was so great. Anthony was my service rep. I gave him 3 things that needed to be done. He gave me the coupon price for the oil change and tire rotation. He escorted me to the waiting area, showed me where the restrooms were located, and bottled water. He came back to me with a few more things that needed to be done. I was surprised how fast the work was done. When my car was ready to go, he came back to me, showed me where my car was parked and escorted me to the payment desk. He even had my car washed! A very good experience.
"great customer service "
i always receive great service as well as customer service . they gave me a list of all the services that were needed and were very supportive about my plant to get the things done slowly every time i came i. for a oil change we worked in the list and what was the next most important thing and safety concern .
"Synthetic Oil Change"
Oil Changed while I munched on couple blueberry muffins and read the news in comfortable, warm and clean waiting lounge. It was so nice, if I had any money, I would have bought another card just for the service visits.
Great explanation of what items were check and completed. Also discussed a wheel alignment that I needed and a coupon to reduce costs. I agreed to the additional service. When completed, I was told about any future needs.
"Best experience yet"
- Len 77
This was my first trip to the service dept. with my new Toyota. Anthony was great answered all my questions and was very professional. Can't say enough about the staff. The facility is first class in all my years of driving I can say Schaumburg Toyota can't be beat.