Austin Owen | Page 2

The process from driving to deciding to buying was outstanding. Everyone there that I dealt with was very professional. They let me have some time to decide on my options. outstanding. Everyone there that I dealt with was very professional. They let me have some time to decide on my options. More

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Austin was very friendly and not pushy like other salesmen have been. Very knowledgeable and helped me with any questions I had. Justice was friendly and extremely helpful in getting my payment to w salesmen have been. Very knowledgeable and helped me with any questions I had. Justice was friendly and extremely helpful in getting my payment to where I wanted it to be. They did a great job. Overall very happy with my purchasing experience. More

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Good Job! We came only to get our Camery appraised and left with a new Avalon. That should tell you a lot! Good job Austin! left with a new Avalon. That should tell you a lot! Good job Austin! More

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This dealership is spectacular. Great customer service and employee had a smile as far as I could tell they were all wearing masks. But everyone was very friendly and great. If I ever need to buy another and employee had a smile as far as I could tell they were all wearing masks. But everyone was very friendly and great. If I ever need to buy another Toyota I will only visit here. More

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Toyota of Cleveland has a very impressive facility. They are very attentive to the customer upon arrival, all the way through to the delivery of the vehicle. are very attentive to the customer upon arrival, all the way through to the delivery of the vehicle. More

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Toyota of Cleveland is excellent. The truck I wanted was not there at first, but Austin Owen took the time to search for a truck that might not be on the lot and/or a truck that was on its way from the manu not there at first, but Austin Owen took the time to search for a truck that might not be on the lot and/or a truck that was on its way from the manufacturer. We found the truck (Toyota Tundra) that I wanted and they moved mountains to make the deal happen. Alfred Owen was fair and honest in the finance department. Very professional team. They respected my time and gave me a good, fair deal on my truck. More

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Not knowing exactly what we wanted Austin Owen was great in helping us determine that. All of the staff was so helpful. Seeing I was still unsure they had us drive the vehicle home to make sure it was exac in helping us determine that. All of the staff was so helpful. Seeing I was still unsure they had us drive the vehicle home to make sure it was exactly what we wanted. This helped tremendously and now own a great 2021 Highlander Hybrid. Our experience from beginning to end was great! More

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Purchasing a new car is normally an ordeal but dealing with Cleveland Toyota was a pleasure! I found the SUV I wanted on line and called the dealership. Ashley in Internet sales was SO helpful! By Fri with Cleveland Toyota was a pleasure! I found the SUV I wanted on line and called the dealership. Ashley in Internet sales was SO helpful! By Friday afternoon, she had prepared very reasonable quotes for me. The quotes impressed me enough that on Saturday, I made the 90 mile trip to Cleveland to test drive the cars. After being greeted warmly at reception, I was introduced to Austin, my salesman, who went on the test drives with me and answered every single question, no matter how trivial, I had. Austin truly knows his product! Next, I met with Shane, the Sales Manager who had prepared the awesome quotes. After going through all the details with him, my decision was easy to make. All that was left to do was meeting with Justice in finance. I appreciate that Justice explained everything to me but didn’t once make me feel pressure to purchase extras. It was all up to me. Best of all, Austin made the 180 mile round trip to deliver my 2020 Toyota Hybrid Highlander to me on Monday! Service was exceptional and I LOVE my new Toyota!!! I totally recommend Toyota of Cleveland! More

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Yaniel was great! He answered all my questions and made sure that my husband and I taken care of. If you are in need and looking for a car, we highly recommend! sure that my husband and I taken care of. If you are in need and looking for a car, we highly recommend! More

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Buying from Toyota of Cleveland was about as easy as I could’ve hoped it would be. Austin Owen had all the paperwork ready to be filled out prior to me arriving and had answers to any question I could’ve could’ve hoped it would be. Austin Owen had all the paperwork ready to be filled out prior to me arriving and had answers to any question I could’ve possibly asked. I basically just had to show up and leave with my new truck. More

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