Auston Foster
Auston Foster at Jim Norton Toyota Tulsa
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Auston Foster | Page 5

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Auston Foster

February 27, 2024

Dealership Rating
Employee Rating

The service and the staff here are always amazing. I have been using them for years and would highly recommend them to anyone! More

by krhoades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Jacoby

Feb 28, 2024

Jim Norton Toyota Tulsa responded

We appreciate your kind words! We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

Dealership Rating
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The people are usually friendly. I like that my car gets washed before they give it to me. More

by lrbronz3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 27, 2024

Jim Norton Toyota Tulsa responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

February 26, 2024

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Very helpful to answer questions and concerns . . went extra mile to give info on how to clear oil off my driveway.. He was courteous though out .. More

by dianna.sunday84
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Holmes

Feb 27, 2024

Jim Norton Toyota Tulsa responded

Dianna, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

February 23, 2024

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Employee Rating

Very good experience. Service is prompt, professional, and friendly. Customers are informed of any changes needed, and estimates of finish time are good. Texts keep the cu More

by LING7WD
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Recommend Dealer
Yes
Feb 23, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

February 21, 2024

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Employee Rating

I like the dealership but service is inconsistent . Also seem more interested in selling more services than what you came in for . More

by bradscpa
Service Price Transparency
Workmanship
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Recommend Dealer
No
Feb 22, 2024

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. We’d like to discuss the concerns you mention, but cannot recognize you from the review name used - please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so that we may learn more about your visit. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Great helpful and help remind me for maintenance services, the price is right, and help check the upcoming repairs need More

by CHERMEVUE
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Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

David is one of the best service representatives. He is knowledgeable about the vehicles I have serviced. He is friendly and helpful. More

by rhardy1557
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

Excellent customer service and minimal wait time, will use JN for all my vehicle services More

by PCURRIN1
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 15, 2024

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Employee Rating

Service is friendly and informative. Facilities are clean, and they always do a good job. More

by donmarketic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes

Feb 16, 2024

Jim Norton Toyota Tulsa responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

February 14, 2024

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Employee Rating

The staff is excellent. I feel they are honest and caring for their customers. I will always have my car serviced there. More

by nickbrancato51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group

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