I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.
Read moreDealership Experience
7 yrs, 5 mos
Industry Experience
26 yrs, 7 mos
Languages Spoken
English
744 Reviews
Write a Review744 Reviews of Bob Cerza
June 20, 2017
Excellent Service and Dealership! I had excellent overall experience with the Smythe Dealership, everyone I interacted with was welcoming and attentive to the customer experience. Bob I had excellent overall experience with the Smythe Dealership, everyone I interacted with was welcoming and attentive to the customer experience. Bob was very helpful throughout the process and was able to assist in making my final vehicle option decision. He was very knowledgeable and was truly helpful throughout the entire process. Hats off to Kim who was very helpful and followed up on an earlier visit which enabled me to kick-start the process. Kevin the Finance Manager was also a pleasure to work with as I had first spoken to him on my first visit and on subsequent visits. I would recommend anyone looking to purchase/lease a Volvo to go to this dealership as the family atmosphere is genuine and the service is excellent. My wife was also extremely pleased with the customer service. Keep it up! More
Other Employees Tagged: Kevin Flanagan , Kim Hale
June 19, 2017
Professional and friendly The dealership was wonderful to work with and Bob was extremely informative and helpful throughout the entire process of leasing my Volvo. I would rec The dealership was wonderful to work with and Bob was extremely informative and helpful throughout the entire process of leasing my Volvo. I would recommend Bob and Smythe Volvo to my friend and family without hesitation. More
Other Employees Tagged: Tom Coward
June 11, 2017
Great Car Buying Experience My wife and I drove in from Philadelphia to pick up our car sit unseen. It was a great looking vehicle. I could not have done any better if I had see My wife and I drove in from Philadelphia to pick up our car sit unseen. It was a great looking vehicle. I could not have done any better if I had seen the vehicle at first hand. Yes, the 2016 Volvo Inscription. I am sure we will enjoy driving our CPO Volvo back home to Virginia. Thank You, Bob Cerza. More
June 06, 2017
Nice to be back with Volvo All questions answered; no high power pressure; accommodating with arrangements for pick up which was very much appreciated; vehicle review excellent; All questions answered; no high power pressure; accommodating with arrangements for pick up which was very much appreciated; vehicle review excellent; salesperson very experienced, knowledgeable and pleasant; previous Volvo owner - nice to be back. More
June 06, 2017
Great experience Bob was very helpful and responsive during the entire process. The pricing and service on the used vehicle I purchased was better than expected. Wond Bob was very helpful and responsive during the entire process. The pricing and service on the used vehicle I purchased was better than expected. Wonderful expereince. More
June 01, 2017
Smythe was great to work with Our entire experience here was great. All staff I came across while at Smythe were welcoming and friendly. I wasn't 100% sure what I wanted when I wal Our entire experience here was great. All staff I came across while at Smythe were welcoming and friendly. I wasn't 100% sure what I wanted when I walked in, but Bob was extremely patient and spent time to help me determine what was the best for me. The day I picked my car up, everything went smoothly. I'd definitely recommend Smythe for anyone considering a Volvo! More
May 31, 2017
Recommended We stopped in to check out the XC90's. Ended up with a great deal. Nice low pressure dealership, very friendly staff. Our salesman Bob was great, wo We stopped in to check out the XC90's. Ended up with a great deal. Nice low pressure dealership, very friendly staff. Our salesman Bob was great, would definitely work with him again on our next car. More
May 17, 2017
Positive Experience at Smythe I had a positive experience buying a pre-owned Volvo XC60. I felt that the quality and selection of the pre-owned vehicles were better than other deal I had a positive experience buying a pre-owned Volvo XC60. I felt that the quality and selection of the pre-owned vehicles were better than other dealerships in the area. The employees were professional and helpful. I would highly recommend shopping here for a car. More
May 16, 2017
Good experience Very helpful and courteous sales people working there.Bob Cerza was very helpful and polite.I would recommend anyone looking for a car to check them Very helpful and courteous sales people working there.Bob Cerza was very helpful and polite.I would recommend anyone looking for a car to check them out. More
Other Employees Tagged: Kim Hale
May 13, 2017
Professional, kind, knowledgeable, class act I cant say enough about Smythe Volvo. Even though I bought a used Volkswagen, they still went out of there way to make sure I was happy. The professio I cant say enough about Smythe Volvo. Even though I bought a used Volkswagen, they still went out of there way to make sure I was happy. The professionalism, friendliness and knowledge were amazing. From each person I dealt with, not just Bob Cerza. I wish every purchase experience could be like this. The owner sets high standards and his staff effortlessly meets them. I wont go to any other place in the future! More
Other Employees Tagged: Kevin Flanagan, Tom Coward, Regina Krauza