25 Reviews
Write a Review25 Reviews of Brian Bailey
March 02, 2022
Very disorganized took all morning to look at new car. Taking advantage of the current market way overcharged. Then pressed to take it home that day. Then business manager first found a high interest rate Taking advantage of the current market way overcharged. Then pressed to take it home that day. Then business manager first found a high interest rate until I said no then somehow he found a much better one. If I treated customers the way they did they would not come back and I won’t!! More
Other Employees Tagged: Joe Haner, Chick Ashworth, Paula Ortiz , Zack Hardin. Zero star
February 28, 2020
It was a pleasure working with Salesperson Louis Finigan & General Manager Mike Luner !!! The Sales Manager could use a lesson in Public Relations & Customer Service ! Thanks Debra P & General Manager Mike Luner !!! The Sales Manager could use a lesson in Public Relations & Customer Service ! Thanks Debra P More
Other Employees Tagged: Louis Finigan, Mike Luner
March 26, 2019
Great dealership This is the third truck or suv I have bought from this dealership and have always had an great experience Thanks guys for making this another great This is the third truck or suv I have bought from this dealership and have always had an great experience Thanks guys for making this another great experience More
Other Employees Tagged: Chick Ashworth, Terry Pruett , Dylan McMeans Alex Wathen Josh Coy
January 02, 2019
Great people to work with I hate having to sit around to buy a car. Joe Machens people made it as comfortable and as quick as possible. Happy with the deal I made. I hate having to sit around to buy a car. Joe Machens people made it as comfortable and as quick as possible. Happy with the deal I made. More
Other Employees Tagged: Danielle Kilgore
November 06, 2018
Excellent car buying experience. Our salesman, Scott, was friendly and provided helpful information to guide us to the vehicle that met our needs and within our budget. Responses to Our salesman, Scott, was friendly and provided helpful information to guide us to the vehicle that met our needs and within our budget. Responses to our questions were answered promptly and accurately. Price was unbeatable! Financial services were also excellent to deal with. Mike provided thorough explanations of options and guidance through the financing process. Brian checked to make sure we were all taken care of and thanked me for our business. It was nice to deal with people that were friendly and wanted to make sure we were happy with all aspects of purchasing a new car. More
Other Employees Tagged: Scott Morton , Mike Anderson
September 22, 2018
Everything went smoothly my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my car was done had I not gone to ask 30 minutes after I saw it was parked outside the bay I'm not sure how much longer I would have waited. More
Other Employees Tagged: Terry Pruett, Paula Ortiz, Darnell Thomas, Dominique Warrick, Matthew Reid, Clay Stottlemyre, Randy Oliver
September 16, 2018
Easy transition Darnell our salesman was able to get our lease updated to a 2018 vehicle for the same payment and terms. Very easy to deal with everyone and all very Darnell our salesman was able to get our lease updated to a 2018 vehicle for the same payment and terms. Very easy to deal with everyone and all very helpful and friendly! More
Other Employees Tagged: Darnell Thomas, Randy Oliver
August 25, 2018
Second bad experience Gary Willis is a phenomenal salesman, and the only reason I ended up buying my vehicle yesterday. If he isnt employed there, I will never return. Br Gary Willis is a phenomenal salesman, and the only reason I ended up buying my vehicle yesterday. If he isnt employed there, I will never return. Brian was very upbeat and concerned for the customers and their service. Service dept. Did a safety inspection and missed a blown headlight. Finance dept was an almost 5 hour wait and Brandon was very rude and chastising when I turned down the extended warranties. More
Other Employees Tagged: Brandon in finance, Gary in sales.
August 24, 2018
Service of our Rav 4 The service was great it was outstanding. Terry Pruett was great and very helpful I would tell anyone looking for service our possible purchase of a c The service was great it was outstanding. Terry Pruett was great and very helpful I would tell anyone looking for service our possible purchase of a car the see Jou Machens Toyata. More
Other Employees Tagged: Terry Pruett, Paula Ortiz
August 05, 2018
Professional and trustworthy I have bought three vehicles from Chick and found him to be very professional and trustworthy as well as the rest of the staff. I would be happy to I have bought three vehicles from Chick and found him to be very professional and trustworthy as well as the rest of the staff. I would be happy to recommend Machens Toyota to friends and family. More
Other Employees Tagged: Chick Ashworth , The receptionist and finance personnel were kind and accommodating.