Brian Bailey
Brian Bailey at Joe Machens Toyota
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Brian Bailey

Sales Manager

Joe Machens Toyota

1180 Vandiver Dr
Columbia, MO 65202

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25 Reviews
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25 Reviews

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25 Reviews of Brian Bailey

March 02, 2022

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Employee Rating

Very disorganized took all morning to look at new car. Taking advantage of the current market way overcharged. Then pressed to take it home that day. Then business manager first found a high interest rate More

by rritchie001
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Haner, Chick Ashworth, Paula Ortiz , Zack Hardin. Zero star

February 28, 2020

Dealership Rating
Employee Rating

It was a pleasure working with Salesperson Louis Finigan & General Manager Mike Luner !!! The Sales Manager could use a lesson in Public Relations & Customer Service ! Thanks Debra P More

by agapedsp421
Recommend Dealer
Yes

Other Employees Tagged: Louis Finigan, Mike Luner

Mar 01, 2020

Joe Machens Toyota responded

Thank you for the positive review for Louis Finigan and Mike Luner. We appreciate it. We are going to pass along your comments to Mike Luner, our General Manager, so he is aware of your interaction with our Sales Manager. Thank you again,.

March 26, 2019

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Employee Rating

Great dealership This is the third truck or suv I have bought from this dealership and have always had an great experience Thanks guys for making this another great More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chick Ashworth, Terry Pruett , Dylan McMeans Alex Wathen Josh Coy

Mar 27, 2019

Joe Machens Toyota responded

Hi Jim, Thank you so much for the great review! We love to see repeat customers and are very happy that we have been able to help you get the truck or SUV that you wanted. Please feel free to contact us anytime at Joe Machens Toyota if you need additional assistance. See you next time!

January 02, 2019

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Employee Rating

Great people to work with I hate having to sit around to buy a car. Joe Machens people made it as comfortable and as quick as possible. Happy with the deal I made. More

by Happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danielle Kilgore

Jan 13, 2019

Joe Machens Toyota responded

Hi there, Happy Camper! Great to hear of your very positive car buying experience here at Joe Machens Toyota. We very much appreciate your business and are here for you if you need anything or have any questions. Just let us know. Thank you!

November 06, 2018

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Employee Rating

Excellent car buying experience. Our salesman, Scott, was friendly and provided helpful information to guide us to the vehicle that met our needs and within our budget. Responses to More

by GEO Macon
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Morton , Mike Anderson

September 22, 2018

Dealership Rating
Employee Rating

Everything went smoothly my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my More

by FLNFRGYRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 24, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know your service visit went smoothly! We do appreciate you and your business!

September 16, 2018

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Employee Rating

Easy transition Darnell our salesman was able to get our lease updated to a 2018 vehicle for the same payment and terms. Very easy to deal with everyone and all very More

by rchambers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darnell Thomas, Randy Oliver

Sep 17, 2018

Joe Machens Toyota responded

We are very happy to hear you had a great car-buying experience with Darnell and our team! We appreciate you and your positive feedback! Thanks again for your business!

August 25, 2018

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Employee Rating

Second bad experience Gary Willis is a phenomenal salesman, and the only reason I ended up buying my vehicle yesterday. If he isnt employed there, I will never return. Br More

by DPOFALL09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Brandon in finance, Gary in sales.

Aug 25, 2018

Joe Machens Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for the frustration and inconvenience this has caused.

August 24, 2018

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Employee Rating

Service of our Rav 4 The service was great it was outstanding. Terry Pruett was great and very helpful I would tell anyone looking for service our possible purchase of a c More

by HARRYLKILGORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terry Pruett, Paula Ortiz

Aug 24, 2018

Joe Machens Toyota responded

Harry, thank you so much for the great feedback! We are very happy to know you had an overall excellent service experience with Terry and our team! Thanks again!

August 05, 2018

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Employee Rating

Professional and trustworthy I have bought three vehicles from Chick and found him to be very professional and trustworthy as well as the rest of the staff. I would be happy to More

by DWIGHT044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chick Ashworth , The receptionist and finance personnel were kind and accommodating.

Aug 06, 2018

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are very pleased to hear you had a great car-buying experience from Chick and our team! We do appreciate you and your business!

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