Brian Jones
Brian Jones at Napleton Downtown Chevrolet Buick GMC

Brian Jones

Parts Manager

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.7
6 Reviews
4.7

6 Reviews

Write a Review

6 Reviews of Brian Jones

March 02, 2026

Dealership Rating
Employee Rating

Mike is great he fix my windows when they let down on there own mike look AT my radio I'm very happy with his kind help More

by cgilesm01
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

My experience at dealership was great. The service person explained everything so I could understand More

by Patricia Whitfield
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, Hillary Fields

Feb 24, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the 5-star review of Napleton Downtown Buick GMC, Patricia! We're thrilled your experience was a great one.

January 31, 2026

Dealership Rating
Employee Rating

Quick and professional. Clearly communicated the process, honest timelines. Mike made sure everything was taken care of, followed up with me. Highly recommend More

by prowell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Acre

Feb 02, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this glowing review! We are thrilled to hear that Mike took excellent care of you. We truly appreciate your business and we hope to work with you in the future. - The Napleton Downtown Buick GMC Team

November 17, 2025

Dealership Rating
Employee Rating

But my very first car here they have very, very great services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re dir More

by Moriah mays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman, Michael Acre, Sandra Cardona, Hector Cuevas, Manny Diaz, Hillary Fields , I couldn’t ask for great service better customer service, reliable fast convenient I couldn’t ask for better

Nov 18, 2025

Napleton Downtown Chevrolet Buick GMC responded

Moriah, thank you for your business and this awesome review! We are thrilled to hear you are in good hands with our team. Enjoy your new car, and congratulations! - The Napleton Downtown Buick GMC Team

Nov 18, 2025

Moriah mays responded

You are so very welcome

September 08, 2025

Dealership Rating
Employee Rating

Nice dealership with professional sales and service personnel. My service advisor Mike was knowledgeable and the waiting area was accommodating. Thank you for the service. More

by BChuck22
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're so happy to hear you had a great experience with Mike and our team here at Napleton Downtown Buick GMC Service Center! We hope to serve you again in the future.

April 23, 2025

Dealership Rating
Employee Rating

fixed my issue under warranty in less than a day, tow included. well done to the whole team. More

by johnvictor56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are glad to hear that our Napleton Downtown Buick GMC team provided timely service. Thanks for the shoutout!

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