Manny Diaz
Manny Diaz at Napleton Downtown Chevrolet Buick GMC

Manny Diaz

Service Advisor

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.4
20 Reviews
4.4

20 Reviews

Write a Review

20 Reviews of Manny Diaz

March 02, 2026

Dealership Rating
Employee Rating

Mike is great he fix my windows when they let down on there own mike look AT my radio I'm very happy with his kind help More

by cgilesm01
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2026

Dealership Rating
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Never have parts, can’t figure out the issue with my car and i keep having the same issues with my speakers, CarPlay, and my suspension that they fixed and it’s making the same noise More

by Ajeane3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 30, 2026

Napleton Downtown Chevrolet Buick GMC responded

We aim to deliver solutions efficiently, so I am disheartened to learn about the continued issues with your speakers, CarPlay, and suspension. I want to provide the repairs and accommodations you need, so let's connect so that we may work toward resolutions together. I will look for your contact information, but please reach out directly to chicagofeedback@napleton.autos - Napleton Downtown Chicago. Thank you.

January 14, 2026

Dealership Rating
Employee Rating

Great Service, Nice Waiting area, everyone had a nice attitude, and they finished my car quick More

by sych71
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, Michael Acre

Jan 14, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the great review of Napleton Downtown Buick GMC!

December 26, 2025

Dealership Rating
Employee Rating

Martin and the rest of the service reps are thorough and very customer oriented. Everything went smoothly. More

by Paul.bratley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Acre , Martin

Dec 26, 2025

Napleton Downtown Chevrolet Buick GMC responded

Hi Paul, we're glad to hear Martin and our team at Napleton Downtown Buick GMC Service Department took great care of you. We look forward to assisting you in the future!

December 16, 2025

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Napleton's Downtown dealership is the go to place for servicing our Buick's. We have consistently received great service and friendly treatment from the staff. And their work has always been completed More

by jimbowler
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 16, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you, Jim! We are grateful for your business and your fantastic review of our team. We look forward to seeing you next time at Napleton Downtown Buick GMC!

December 12, 2025

Dealership Rating
Employee Rating

The service was very good and really quick I was completely satisfied and recommend them More

by Jonesmiriam23
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Napleton Downtown Chevrolet Buick GMC responded

We're glad you had a great time working with us! Thanks for trusting Napleton Downtown Buick GMC with your business.

November 17, 2025

Dealership Rating
Employee Rating

But my very first car here they have very, very great services as convenient and reliable not only are they’re just being fast but they’re also listening to your problems and making sure that they’re dir More

by Moriah mays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Morrison, James Gruman, Michael Acre, Sandra Cardona, Hector Cuevas, Brian Jones, Hillary Fields , I couldn’t ask for great service better customer service, reliable fast convenient I couldn’t ask for better

Nov 18, 2025

Napleton Downtown Chevrolet Buick GMC responded

Moriah, thank you for your business and this awesome review! We are thrilled to hear you are in good hands with our team. Enjoy your new car, and congratulations! - The Napleton Downtown Buick GMC Team

Nov 18, 2025

Moriah mays responded

You are so very welcome

November 07, 2025

Dealership Rating
Employee Rating

The service tech promptly checked my vehicle in upon arrival. He was very courteous and seemed very competent. After the service was complete I was processed out and on my way. More

by jimmyrwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! We’re happy to hear you had a seamless experience at Napleton Downtown Buick GMC. Drive safely, and we hope to see you again, Jimmy!

October 26, 2025

Dealership Rating
Employee Rating

Awesome job, Todd took care of me and explained my concerns. Great experience and feeling. More

by ba361591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Napleton Downtown Chevrolet Buick GMC responded

We are so happy that our Napleton Downtown Buick GMC team delivered an excellent experience. Thank you for your kind words regarding your experience with Todd!

September 09, 2025

Dealership Rating
Employee Rating

I being coming her for at least 10 years , customer service is always top notch, The place is always clean. More

by peacehelperfriend@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for being a loyal customer for a decade! We're happy that our customer service and clean environment stand out to you. We truly value your support, and we look forward to serving you again here at Napleton Downtown Buick GMC. Safe travels!

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