Bob Ross
Bob Ross at Family Hyundai
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Bob Ross

New Car Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
89 Reviews
4.6

89 Reviews

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89 Reviews of Bob Ross

April 22, 2024

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Employee Rating

The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us More

by GOG1007587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

March 09, 2024

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Employee Rating

I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 13, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Ashley, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 07, 2024

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Employee Rating

Zeque was very nice, he answered every question we had, He helped us in the whole process, he made it easy and fast Thank you zeque More

by MABELDH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson , Ezequiel Sanchez

Feb 07, 2024

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Please let us know if Ezequiel or the team can be of any more assistance!

January 19, 2024

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Very good servic and very nice workers fast servic fast time to get my finished More

by JROCH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 04, 2024

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We had a great buying experience with Family Hyundai. This was our second purchase from them and will be back again. Highly recommend. More

by SWEETMO85
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Adam Ghouleh

Jan 04, 2024

Family Hyundai responded

Thank you for the kind words for our sales team! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 22, 2023

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I love them they are always helpful and informing They do all they can so that you can be happy an walkout with what you want without an hassle. More

by achristmon24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

November 10, 2023

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Employee Rating

Went there to look at a Santa Fe pick up … by chance they had just taken a very low milage Porsche Macon S on trade. At my request my sales person Christine began to show it to me. My knowledge of the car w More

by Bob O
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo, Marc Dabaco , Christine Dewitt

Nov 11, 2023

Family Hyundai responded

Bob, it's great to hear that Christine was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 28, 2023

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Employee Rating

Al has the hook up on window tint- I'm so glad he recommended it! My sonata looks amazing! Thanks Buddy!! More

by megg29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Al met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2023

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Employee Rating

Completely mis diagnosed a problem I fixed. Electrical connection AND windshield washer water supply somehow { right} were disconnected during transmission replacement. And they were going t More

by GR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 27, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 20, 2023

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Employee Rating

The Team did a great job seeing the process all the way through and I am completely satisfied. More

by JUSTINRUPS2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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