89 Reviews
Write a Review89 Reviews of Bob Ross
April 22, 2024
The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us there they always take care of us make sure that our car is maintained well Bryan always takes care of us More
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Marc Dabaco , Brian
March 09, 2024
I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down payment, he came back and said they gave the car to someone else. Jose kept telling us that we had "first dibs" and "priority" and to not worry about someone else getting the car, he said we had priority no matter what which was a lie. After he told us someone just bought it we asked why he said we had "priority and first dibs". He gaslighted us saying that he didn't mean it and never said that and we must of heard him wrong after we kept asking and he kept saying the same answer to not worry about anyone else buying the car. Jose started to laugh and make us feel horrible. We were very hurt after spending 4 hours trying to get my brother his first car. We then asked to speak to the manager and he was just as rude. Neither of them didn't apologize for wasting our time. Jose never apologized, he only got defensive and had no manner, he couldn't care less. They had no manners whatsoever and wasted our time. All they had to do was apologize for wasting our time and for someone else getting the car and I would have had some respect for them but they did not care. Never have experienced such horrible customer service especially at other dealerships. I'm writing this to hopefully help others not waste their time and being treated with no respect and and manners. Jose also started laughing at my family and I when leaving, extremely disrespectful. More
Other Employees Tagged: Graham Watson, Al Pellizzeri, Jason Lechowicz, Toni Ivanovic, Maverick Watson, Giovanni Saldana, Jose Palomares, Marc Dabaco
February 07, 2024
Zeque was very nice, he answered every question we had, He helped us in the whole process, he made it easy and fast Thank you zeque He helped us in the whole process, he made it easy and fast Thank you zeque More
Other Employees Tagged: Robbie Watson , Ezequiel Sanchez
January 19, 2024
Very good servic and very nice workers fast servic fast time to get my finished time to get my finished More
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Scott Lupo
January 04, 2024
We had a great buying experience with Family Hyundai. This was our second purchase from them and will be back again. Highly recommend. This was our second purchase from them and will be back again. Highly recommend. More
Other Employees Tagged: Graham Watson, Adam Ghouleh
November 22, 2023
I love them they are always helpful and informing They do all they can so that you can be happy an walkout with what you want without an hassle. do all they can so that you can be happy an walkout with what you want without an hassle. More
Other Employees Tagged: Mayweather Shorter, Al Pellizzeri, Toni Ivanovic, Mike Majors, Scott Lupo, Robbie Watson
November 10, 2023
Went there to look at a Santa Fe pick up … by chance they had just taken a very low milage Porsche Macon S on trade. At my request my sales person Christine began to show it to me. My knowledge of the car w had just taken a very low milage Porsche Macon S on trade. At my request my sales person Christine began to show it to me. My knowledge of the car was limited so she said come back tomorrow and i will know everything about this car to help u. I did return and she did know everything about the car … patiently showing and teaching me. She also secured every informational document i requested. She was the best. People make ur business … Family Hyundai has wonderful people… starting with Christine. More
Other Employees Tagged: Scott Lupo, Marc Dabaco , Christine Dewitt
September 28, 2023
Al has the hook up on window tint- I'm so glad he recommended it! My sonata looks amazing! Thanks Buddy!! recommended it! My sonata looks amazing! Thanks Buddy!! More
Other Employees Tagged: Graham Watson, Mayweather Shorter, Al Pellizzeri, Maverick Watson
September 23, 2023
Completely mis diagnosed a problem I fixed. Electrical connection AND windshield washer water supply somehow { right} were disconnected during transmission replacement. And they were going t Electrical connection AND windshield washer water supply somehow { right} were disconnected during transmission replacement. And they were going to charge me $350 to put a new washer motor in Colin is most caring and easy going. None of this is on him. He explains and takes time with us Colin is the best More
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Jason Lechowicz, Toni Ivanovic, Mike Majors
August 20, 2023
The Team did a great job seeing the process all the way through and I am completely satisfied. through and I am completely satisfied. More
Other Employees Tagged: Jaclyn Bobbitt, Jason Lechowicz, Scott Lupo, Maverick Watson