Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet
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Courtney Krause

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Courtney Krause

April 25, 2024

Dealership Rating
Employee Rating

They were able to get me in for a last minute reservation and have me out the door the same day. Excellent customer service. More

by rick.jewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Koons White Marsh Chevrolet responded

Rick, we're glad to know our team at Koons White Marsh Chevrolet was able to accommodate your last-minute reservation and provide excellent service. Thanks for the review!

March 28, 2024

Dealership Rating
Employee Rating

I feel every time I come in for service at Koons White Marsh. I receive the highest quality of service of any dealership I’ve ever felt with. So thank you and keep up the good work. More

by Thomas Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Koons White Marsh Chevrolet responded

Thomas, we're so glad to know you consistently receive top-notch service at Koons White Marsh Chevrolet. Your kind words mean a lot and motivate us to keep up the good work!

February 11, 2024

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Employee Rating

Excellent customer service from the service team I have been there several times and never disappointed More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Chapman

Feb 12, 2024

Koons White Marsh Chevrolet responded

Karen, we're delighted to know our service team at Koons White Marsh Chevrolet has consistently met your expectations. Thank you for the positive feedback!

February 08, 2024

Dealership Rating
Employee Rating

I was very pleased with the overall service that I got from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware More

by Malin’s subs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

Feb 08, 2024

Koons White Marsh Chevrolet responded

We're so glad to know that our service at Koons White Marsh Chevrolet was worth the drive for you! We appreciate your feedback and look forward to seeing you next time. Safe travels back home!

January 21, 2024

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Been dealing with Koons Chevrolet in White Mash since 2018. Bought my Cruze from them then. There service department is the best I have had the pleasure to work with. They are professional and make it ea More

by paco8104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Berg, Josh Chernault

Jan 22, 2024

Koons White Marsh Chevrolet responded

We're delighted to know that you've had a positive experience with our service department at Koons White Marsh Chevrolet since 2018. We strive to provide clear communication and convenient payment options for all of our customers. Thanks for trusting us with your vehicle needs!

Jan 22, 2024

paco8104 responded

Thanks again. Koons White Marsh.

December 26, 2023

Dealership Rating
Employee Rating

I've been dealing with Koons' service department for several years now, with 2 vehicles, and have received very professional service. Courtney Krause is my service rep, and she goes the extra mile to ke More

by mm24all
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Koons White Marsh Chevrolet responded

We're glad to know that you've had a positive experience with our service department at Koons White Marsh Chevrolet. Courtney and the rest of our team are always here to provide top-notch service for your vehicles. Thanks for choosing us!

August 06, 2023

Dealership Rating
Employee Rating

Thank you to service. The young lady that sat next to Jos really helped me and went that extra to find out the problem I was having. Thank You to her More

by newbygirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Aug 07, 2023

Koons White Marsh Chevrolet responded

We're glad to know our service team was able to assist you effectively at Koons White Marsh Chevrolet. Thanks for your kind words and we'll be sure to pass them along!

May 31, 2023

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Employee Rating

Got there in the morning needed to keep my car gave me a rental. I got the job done in one day. Thanks bro good job. More

by geejay007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Koons White Marsh Chevrolet responded

We're happy to hear that you had a positive experience with our team at Koons White Marsh Chevrolet! Quick and efficient service is what we strive for, and we are glad your visit was no exception. Thank you for taking the time to leave such a kind review, and we hope to see you again soon.

May 31, 2023

Dealership Rating
Employee Rating

Koons White Marsh is great Courtney is the Best Customer Service Rep I have ever had. I have had a lot of different cars but they are the best. She is very conscientious and lets me know at all times on th More

by bbrown007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Simon

May 31, 2023

Koons White Marsh Chevrolet responded

We are thrilled to hear that you received excellent customer service from Courtney at Koons White Marsh Chevrolet! It is always our goal to provide conscientious updates on vehicle progress. Thank you for taking the time to share your positive experience and we look forward to seeing you again soon.

April 30, 2023

Dealership Rating
Employee Rating

There is a Very professional staff at Koons Chevrolet in both the sales and service department. More

by Philip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Dyson, Thomas Howard , Gerardo Mendoza

May 01, 2023

Koons White Marsh Chevrolet responded

Philip, thank you for the review! We appreciate your business and hope to see you again at Koons White Marsh Chevrolet!

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