Dale McMullen
Dale McMullen at Westside Lexus

Dale McMullen | Page 2

General Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
25 Reviews
5.0

25 Reviews

Write a Review

Dealership Experience

25 yrs, 8 mos

25 Reviews of Dale McMullen

May 12, 2020

Dealership Rating
Employee Rating

Great dealership. Very attentive and when I was unhappy with my purchase late last year, the General Manager let me exchange it for the model I really wanted. It was the right thing to do and I praised the More

by denamcneill
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki, Chase Clements

May 26, 2020

Westside Lexus responded

Hi there! Thank you so much for being a continued member of the Westside Lexus family! It's an honor to be your chosen dealership. We will continue to do all that we can to provide an excellent shopping and service experience for you for many years to come. Thank you for your review!

May 01, 2020

Dealership Rating
Employee Rating

LOVE WESTSIDE LEXUS AND DALE AND SHANNON. My 5th RX, 10th Family Westside Lexus in 15 years. We love WESTSIDE & LEXUS. We will always be back More

by Tanya L
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hershman, Shannon George , Bob Juge

May 26, 2020

Westside Lexus responded

Wow, what a spectacular review! 5th RX and 10th family Westside Lexus vehicle! WOW! We are so absolutely thrilled that our team gave you a five-star experience! We are so glad to have you as a member of our Westside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

April 15, 2020

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Employee Rating

I have worked with Westside Lexus since 2001 when I purchased my first Lexus brand. They have always taken great care of me during the process. This is my 10 car and each time I receive exception servi More

by AMY.R.BUCK9511
Recommend Dealer
Yes

Other Employees Tagged: Robert Parnell, Charles Perkins, Chris Nemoto, Christian Davidson , Travis Buck, Jeff Margolis, Andrew Tran

Apr 23, 2020

Westside Lexus responded

AMY.R.BUCK9511 ! Wow! your 10th car with us! That is amazing! We wish we could throw you a parade of appreciation! Thank you so much for choosing Westside Lexus time and again! It is our pleasure to serve you and care for your vehicle. We will continue to strive for perfection to keep you happily and safely on the road. Sincerely, Your Westside Lexus Team

February 13, 2020

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I have bought several cars from this dealership and it’s always been a great experience. Other family members have had similar experiences in the past. More

by teddy1951
Recommend Dealer
Yes

Other Employees Tagged: Bret Aldridge, Mike Gonzales , Mike Shafer

Feb 21, 2020

Westside Lexus responded

Thanks so much for the great review! Have a wonderful weekend

December 29, 2019

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Employee Rating

THE BEST CUSTOMER SERVICE Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. More

by hoover72379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett, Jacob Hershman, Merrell Middleton, Mary Margaret McGowan , Gerald Chomer, Kevin Jacobson, Bob Juge

Jan 10, 2020

Westside Lexus responded

Wow!!! What a great review! We're so happy you've been so pleased with everyone here at WSL! Let us know if we can do anything else to help you!

November 01, 2019

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Employee Rating

Outstanding We were treated great from the second we walked thru the door. The customer matters to these people. Frank Mata was up front and honest. More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Frank Mata

October 23, 2019

Dealership Rating
Employee Rating

New car Being a Lexus customer for many years, they continue to be an excellent company providing us with the best service imaginable! We absolutely love Mary More

by jayisme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 09, 2019

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Employee Rating

Perfect car experience Time invested overall was a couple of hours. Certainly getting what you want, with a limited amount of time investment is worth a lot to me. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson, Christian Davidson

Nov 15, 2019

Westside Lexus responded

Thanks so much for shopping with us! It's our pleasure!

July 22, 2019

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Employee Rating

New car Miss Le was very knowledgeable of our needs and found what we were looking for. She was kind and a pleasure to work with. I would recommend her . More

by CINDYGAYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee , Kevin Jacobson

Aug 28, 2019

Westside Lexus responded

Thanks so much for kind words, Cindygayle! We are so glad you are enjoying your vehicle and thank you for being a part of the Westside Lexus family.

March 23, 2019

Dealership Rating
Employee Rating

Positive Experience The Lexus team that we dealt with all worked together to find what we wanted. Ben Stephens was especially helpful in explaining the differences betwee More

by Larry Wuebbels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu, Ben Stephens , Kevin Jacobson