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Duncan Howard
Duncan Howard at Subaru of Little Rock

Duncan Howard

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
89 Reviews
4.9

89 Reviews

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89 Reviews of Duncan Howard

January 05, 2026

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Employee Rating

We love Subaru of LR. Service is always amazing! We are on our 6th Subaru purchased there! More

by BURKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul

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Jan 05, 2026

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 29, 2025

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Employee Rating

Everyone was so rude and lied about the problems and tried to upcharge me on everything. Yes I know this because I took it to Adventure Subaru in Fayetteville which was amazing!!!! Little Rock just want More

by Liveloveride89
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 29, 2025

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Negative Reviews: Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

December 22, 2025

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Employee Rating

I like this dealership very much. They've always been very friendly and helpful. I will continue to do business with them. More

by giuffria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doc Weaver, Billy Ashlock, Clayvius Baker

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Dec 22, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 21, 2025

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Employee Rating

Always quick and efficient and provide great communication. Thanks so much for making it so easy to take care of my Subaru. . More

by DHink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 21, 2025

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Employee Rating

Alex was amazing. He got us in and out quickly! We live far away so that helped us be able to get back home on time. More

by trishajeanmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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Dec 22, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 19, 2025

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Employee Rating

Excellent customer service. Wonderful communication. The waiting area is comfortable and the snacks a bonus. Great dealership. More

by deborahsparling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 19, 2025

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Employee Rating

Very happy overall with the communication provided by the dealer regarding vehicle updates. Great job! More

by cstokes307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 16, 2025

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Employee Rating

Friendly and caring employees. Nice interior, clean, easy to navigate. Lots of amenities like vehicle loaner, snacks and coffee, small offices with desks. Pet friendly, great envir More

by sjvinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maintenance greeters with additional information

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Dec 16, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 13, 2025

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Employee Rating

Duncan kept me informed about everything goin on with my Outback. The techincian did a great job with the video of my car and showing me all the problems. I would highly recommend Subaru to anyone. More

by STKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 08, 2025

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Employee Rating

Th is dealership & the people who work there are amazing. The service, communication, and inspection video are unique and impressive aspects of Subaru of LR compared to any other dealership. Thanks guys! More

by kxpaige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Smith, Gage Scott, Burt Prickett , Omar :)

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Dec 08, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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