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Duncan Howard
Duncan Howard at Subaru of Little Rock

Duncan Howard

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Duncan Howard

January 25, 2026

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Employee Rating

Took a long time for a front end alignment, but they were very busy that day. We very much appreciate the tech's examination/inspection video, as it contained a report of a future possible issue. More

by vgmjr1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2026

Subaru of Little Rock responded

Thank you for sharing your experience. At Subaru of Little Rock, we strive to treat every customer with love and respect at every interaction. Your kind words are validation that our team understands the mission! We are always here to help. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 24, 2026

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Employee Rating

Always friendly, knowledgeable and. professional. Great communication and genuinely work with you to meet your vehicle needs. More

by cheryl.compagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2026

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 22, 2026

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Employee Rating

I’ve always been treated with respect and kindness from everyone at Subaru. They are the best dealership that I’ve ever dealt with, bar none More

by falcont103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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Jan 22, 2026

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 15, 2026

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Employee Rating

“I had a great experience at Subaru of Little Rock; my service advisor, Duncan Howard, was professional, friendly, and kept me well informed throughout the entire service process.” More

by JONATHAN.SAWRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 13, 2026

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Employee Rating

The service department provided Efficient service and has friendly associates. The work was find to my satisfaction. More

by chargarcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 11, 2026

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Employee Rating

Duncan was very professional. He took good care of me and got me a loaner car. More

by daltonrgcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2026

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 05, 2026

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Employee Rating

We love Subaru of LR. Service is always amazing! We are on our 6th Subaru purchased there! More

by BURKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul

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Jan 05, 2026

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 29, 2025

Dealership Rating
Employee Rating

Everyone was so rude and lied about the problems and tried to upcharge me on everything. Yes I know this because I took it to Adventure Subaru in Fayetteville which was amazing!!!! Little Rock just want More

by Liveloveride89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 29, 2025

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Negative Reviews: Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

December 22, 2025

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Employee Rating

I like this dealership very much. They've always been very friendly and helpful. I will continue to do business with them. More

by giuffria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doc Weaver, Billy Ashlock, Clayvius Baker

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Dec 22, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 21, 2025

Dealership Rating
Employee Rating

Always quick and efficient and provide great communication. Thanks so much for making it so easy to take care of my Subaru. . More

by DHink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 21, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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