Eddie Contreras
Eddie Contreras at Royal Kia
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Eddie Contreras | Page 2

Service Advisor

Royal Kia

4333 E. Speedway
Tucson, AZ 85712

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4.5
25 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

14 yrs, 8 mos

Languages Spoken

English English

4.5

25 Reviews

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25 Reviews of Eddie Contreras

June 14, 2022

Dealership Rating
Employee Rating

This is our second Kia. Our Forte was awesome and we always had our service done with you. We traded in the Forte and purchased a pre-owned Soul. Jesus was friendly, profes More

by SUSANSHINN529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo

Jun 16, 2022

Royal Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 06, 2022

Dealership Rating
Employee Rating

Very pleasant and knowledgeable. Kept me informed with process of repairs. I have a problem, Eddie helped to my ride and made sure I was sale. More

by Marlene85621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 08, 2022

Royal Kia responded

Thank you for taking the time to write about your experience with us! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 04, 2022

Dealership Rating
Employee Rating

Quick and easy, technicians explain everything clearly and easy to understand. They also ask questions and clarify any concerns. More

by LWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2022

Royal Kia responded

Thank you for taking the time to write about your experience with us! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 22, 2022

Dealership Rating
Employee Rating

Jesus and Beto made this best and smoothest purchase by far! 1000/10 recommend them! More

by SABRINATHESTYLIST17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Royal Kia responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 14, 2021

Dealership Rating
Employee Rating

Friendly and pleasant staff without being pushy. Very helpful and informative. I enjoyed working with Sean. More

by Tamara.c.wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Foley

December 01, 2021

Dealership Rating
Employee Rating

I purchased 2 vehicles from KIA. They're going to do a lot to help meet your needs and expectations. I love my KIA Soul! More

by Deb
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dave Loper , T.J. Bjork, Sean Foley

June 24, 2021

Dealership Rating
Employee Rating

overpriced, behind schedule. i was counting on quick turnaround for 2 simple items, they wanted to keep the car overnight. totally disappointed and will never buy from them or take my car for service th More

by broke kia customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 08, 2021

Royal Kia responded

Hi, we would really like to learn a little more about the specifics of your visit. We see you worked with Eddie, but we don't know who you are. Is there any chance you can reply back with your name so we can investigate your situation a little more and figure out what went wrong? This would be very important for us in order to improve. I can be reached at feedback@royaltucson.com

March 25, 2021

Dealership Rating
Employee Rating

Eddie was fantastic in helping us. He is caring and very efficient. He gave great service in our time of need. A valuable employee to you!! More

by Linda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

Fantastic experience. Elijah was super helpful and informative. The dealership was clean and everyone was helpful and friendly. The entire purchase process was well explained and Elijah kept me up to More

by SamM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lu Fragozo, Elijah Snellbaker

September 16, 2020

Dealership Rating
Employee Rating

Eddie is my Service Advisor, and he is consistently courteous and helpful. He makes the effort to get my car serviced in a timely fashion, and stays in close contact with me throughout the process. I More

by Lynette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

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