Enrique Soto
Enrique Soto at Brent Brown Toyota
Refer Me

Enrique Soto | Page 3

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

Contact Me
3.8
135 Reviews
3.8

135 Reviews

Write a Review

135 Reviews of Enrique Soto

January 11, 2024

Dealership Rating
Employee Rating

They have a child play room while you wait, which is nice. They do not have a diaper changing table in the men’s room. They frequently overbook so I typically am there longer than I should be. Service i More

by DWLLOYD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaua Pouha, Orrin Skinner

Feb 13, 2024

Brent Brown Toyota responded

Hello, Thank you for your feedback. Although we are happy to know that you enjoyed some aspects of our location, we would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

December 31, 2023

Dealership Rating
Employee Rating

I was sitting waiting for my car. I noticed it parked in the lot and 45 minutes later they told me it was done. It never moved. More

by SOFTBALLMOM241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Brent Brown Toyota responded

Hello, Thank you for bringing this to my attention and sharing this feedback about your service visit. We always want to provide excellent customer care and we would like to address this with you. Could you please contact us at the information below? Best, Customer Relations Manager 801-223-4406

December 05, 2023

Dealership Rating
Employee Rating

I have only met friendly and professional people at Brent Brown Toyota. They never disappoint, keeping your vehicles looking new for years and years More

by Josue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milani Hedquist

November 30, 2023

Dealership Rating
Employee Rating

Very good service and they explain everything. I was very satisfied.and they did on the time they said More

by heliodorocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2023

Dealership Rating
Employee Rating

No explanation was given regarding the vehicle systems that are usually checked during service. Then I get an email saying that I need brake service. More

by bearpaw70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2023

Dealership Rating
Employee Rating

They took great care of us. Were very comfortable in the waiting area. Thank you all! More

by DUCKSFEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Brent Brown Toyota responded

Thank you for the review and for visiting Brent Brown Toyota. We hope to see you again.

October 24, 2023

Dealership Rating
Employee Rating

I have used Brent Brown’s service department for several years and won’t go anywhere else. The people are kind and knowledgeable. They do a great job. More

by ddconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2023

Dealership Rating
Employee Rating

Very bad customer service in this case my salesman Drew ignoring my calls and messages More

by JOSE_TOVAR59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2023

Brent Brown Toyota responded

Jose, We do not want any of our customers to have this kind of experience. Our customers are important to us and we value your time and feedback. Would you mind giving Karyn a call at 801-223-4406 and we can discuss your concerns?

September 17, 2023

Dealership Rating
Employee Rating

Brent Brown always treats me with fairness and has the best service team around. I will always go them for my car needs. More

by HALES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bailey

September 15, 2023

Dealership Rating
Employee Rating

The service is excellent. Our cars are always left in very good condition. We are happy. More

by familyolmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Dealership Inventory (311 Vehicles)

used 2020 Chevrolet Malibu car, priced at $15,915
2020 Chevrolet Malibu
used
Summit White exterior
CVT
Front-wheel Drive
used 2023 Toyota Corolla car, priced at $25,476
2023 Toyota Corolla
used
Ice exterior
CVT
Front-wheel Drive
used 2022 Toyota Corolla car, priced at $21,706
2022 Toyota Corolla
used
Wind Chill Pearl exterior
CVT
Front-wheel Drive
used 2023 Toyota Camry car, priced at $30,899
2023 Toyota Camry
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
used 2023 Toyota Tacoma car, priced at $45,599
2023 Toyota Tacoma
used
Ice exterior
Automatic
Four-wheel Drive
new 2024 Toyota RAV4 Hybrid car, priced at $38,418
2024 Toyota RAV4 Hybrid
new
Red exterior
CVT
All-wheel Drive