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Erin Kilgo
Erin Kilgo at Tony Serra Nissan
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Erin Kilgo | Page 30

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.7
299 Reviews
4.7

299 Reviews

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299 Reviews of Erin Kilgo

August 10, 2022

Dealership Rating
Employee Rating

Love my new kicks. Sales man and finance manager were very friendly and helpful. Great experience. More

by Danastansell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Gouge, Jacob Mills, Chuck Kennedy, Brian Endi , Fred Crutcher, Jonathan (JP) Pearson

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Aug 14, 2022

Tony Serra Nissan responded

Danastansell, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2022

Dealership Rating
Employee Rating

Very kind and informative, also have snacks and a beautiful waiting area. Also right beside a Golden Corral! More

by jayzee13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zachary Bowling, Chuck Kennedy, Brian Endi

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Aug 05, 2022

Tony Serra Nissan responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2022

Dealership Rating
Employee Rating

Courteous upon arrival and service was done in a timely manner and completed quickly. Job well done! More

by lrsinyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Aug 09, 2022

Tony Serra Nissan responded

Lrsinyard, thank you for your kind words and this wonderful review!

August 04, 2022

Dealership Rating
Employee Rating

Poor service,work not completed as requested the first time so had to bring car back in. More

by judywatts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Chuck Kennedy

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Aug 09, 2022

Tony Serra Nissan responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Tony Serra Nissan (256) 739-1771

Aug 09, 2022

judywatts1 responded

New sales manager Chuck Kennedy said he would look into the issue. I will give them another chance. When my car needs the next service if not completely satisfied I will use a different dealership.

August 02, 2022

Dealership Rating
Employee Rating

The mechanics had my car in and out of the shop in no time! I’m very pleased with the results after having it worked on. I will definitely be coming back! More

by kelseymoran981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Mason Isbell, Bill Gouge, Chuck Kennedy, Brian Endi , Fred Crutcher, Peggy Daniels, Mike Simpson

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Aug 04, 2022

Tony Serra Nissan responded

Kelseymoran981, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 30, 2022

Dealership Rating
Employee Rating

Tony Serra Nissan always takes care of my vehicle from start to finish at a reasonable price. Thank you for always making me feel safe on the road. More

by Cheryl Fellague Chebra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Helpful
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Aug 02, 2022

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 27, 2022

Dealership Rating
Employee Rating

Brian Did a great job. I really appreciate it. We'll come back again Thank You!! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

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Jul 29, 2022

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 26, 2022

Dealership Rating
Employee Rating

Quick and found the problem fast. Fixed my car in under 2 hours and cheap. More

by micahkitchens78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

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Jul 28, 2022

Tony Serra Nissan responded

Hi Micahkitchens78, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 20, 2022

Dealership Rating
Employee Rating

Nice people friendly environment good place to take your car to get worked on and get tires too More

by Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Mason Isbell, Bill Gouge, Dylan Bullard, Jacob Mills, Chuck Kennedy , Fred Crutcher, Mike Simpson

Helpful
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