Erin Kilgo
Erin Kilgo at Tony Serra Nissan
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Erin Kilgo | Page 29

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.7
293 Reviews
4.7

293 Reviews

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293 Reviews of Erin Kilgo

August 18, 2022

Dealership Rating
Employee Rating

First time using Tony Serra Nissan to change our oil and rotate tires. Done in a timely manner. Looking forward to being a repeat customer More

by spwesterlund77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Aug 22, 2022

Tony Serra Nissan responded

Hi Spwesterlund77, we are very happy to have provided you with such a positive experience! Spwesterlund77, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 17, 2022

Dealership Rating
Employee Rating

Very nice people good energy good customer service speedy service always smiling will continue to do business with them More

by HEZUSLOVESME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Aug 22, 2022

Tony Serra Nissan responded

Hezuslovesme, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2022

Dealership Rating
Employee Rating

Amazing team! The only dealership I will take my truck to. They always take care of my truck with the highest quality of workmanship. More

by ANGELANDDESTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Aug 18, 2022

Tony Serra Nissan responded

Hi Angelanddestin, we are very happy to have provided you with such a positive experience!

August 13, 2022

Dealership Rating
Employee Rating

The employees of this dealership are knowledgeable and efficient. They replaced the part in my car that was recalled quickly and correctly. More

by hbartlett334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Aug 17, 2022

Tony Serra Nissan responded

Hbartlett334, we are glad we could help! Thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 10, 2022

Dealership Rating
Employee Rating

Love my new kicks. Sales man and finance manager were very friendly and helpful. Great experience. More

by Danastansell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Gouge, Jacob Mills, Chuck Kennedy, Brian Endi , Fred Crutcher, Jonathan (JP) Pearson

Aug 14, 2022

Tony Serra Nissan responded

Danastansell, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2022

Dealership Rating
Employee Rating

Poor service,work not completed as requested the first time so had to bring car back in. More

by judywatts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Chuck Kennedy

Aug 09, 2022

Tony Serra Nissan responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Tony Serra Nissan (256) 739-1771

Aug 09, 2022

judywatts1 responded

New sales manager Chuck Kennedy said he would look into the issue. I will give them another chance. When my car needs the next service if not completely satisfied I will use a different dealership.

August 04, 2022

Dealership Rating
Employee Rating

Very kind and informative, also have snacks and a beautiful waiting area. Also right beside a Golden Corral! More

by jayzee13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 05, 2022

Tony Serra Nissan responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2022

Dealership Rating
Employee Rating

Courteous upon arrival and service was done in a timely manner and completed quickly. Job well done! More

by lrsinyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 09, 2022

Tony Serra Nissan responded

Lrsinyard, thank you for your kind words and this wonderful review!

August 02, 2022

Dealership Rating
Employee Rating

The mechanics had my car in and out of the shop in no time! I’m very pleased with the results after having it worked on. I will definitely be coming back! More

by kelseymoran981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Krise, Mason Isbell, Bill Gouge, Chuck Kennedy, Brian Endi , Fred Crutcher, Peggy Daniels, Mike Simpson

Aug 04, 2022

Tony Serra Nissan responded

Kelseymoran981, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 30, 2022

Dealership Rating
Employee Rating

Tony Serra Nissan always takes care of my vehicle from start to finish at a reasonable price. Thank you for always making me feel safe on the road. More

by Cheryl Fellague Chebra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy, Brian Endi

Aug 02, 2022

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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