Esteban Ruiz
Esteban Ruiz at Ed Morse Delray Toyota
Refer Me

Esteban Ruiz

Sales Manager

Ed Morse Delray Toyota

2800 South Federal Highway
Delray Beach, FL 33483

Contact Me
4.8
46 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

46 Reviews

Write a Review

46 Reviews of Esteban Ruiz

April 16, 2024

Dealership Rating
Employee Rating

There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

Apr 16, 2024

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

September 19, 2023

Dealership Rating
Employee Rating

Thank you Jeff ! Guys I 100 percent recommend him for your next car. Best part about the process is the sale did not take hours or days it was done in minutes More

by Emmaj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Jean, Alan Luboff

Sep 20, 2023

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

August 16, 2023

Dealership Rating
Employee Rating

I came here because I had the dilemma between spending more money to fix my car or getting a new one, Carlos. Esteban and Nicole did an amazing job working with my budget, I recommend them 100%, I got an More

by jfletchmax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ana Navarro , Nicole Minello , Carlos Quezada

Aug 18, 2023

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience with Carlos, Esteban, and Nicole! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

August 09, 2023

Dealership Rating
Employee Rating

It was a great experience buying a car for my mother. Carlos was very understanding about her needs. Being a Toyota owner, we are very happy with the new adquisición. Toyota never disappoints. Soon will More

by Jean1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alan Luboff, Omar Etayem , Carlos Quezada

Aug 09, 2023

Ed Morse Delray Toyota responded

We are glad to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

August 08, 2023

Dealership Rating
Employee Rating

Carlos was very helpful and nice he assisted me buy my dream car I recommend to ask for him to get car purchase done professionally and with good deal 😊😎 More

by houda20.us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Quezada, Jordan

Aug 09, 2023

Ed Morse Delray Toyota responded

We are glad to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

July 28, 2023

Dealership Rating
Employee Rating

We came to this dealership because my mother bought her first car here in 1981. Carlos and Esteban have been nothing but helpful, patient and kind to us. Very happy with the service. More

by ldiazmartin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Quezada

Jul 28, 2023

Ed Morse Delray Toyota responded

We are glad you had a great experience with Carlos and Esteban! Thanks for taking the time to share! Ed Morse Corporate Offices

July 15, 2023

Dealership Rating
Employee Rating

Estoy feliz mi primera carro muy excelente atención de parte de todos todos los que neseciten los recomiendo vayan a toyota More

by andreagarcia19951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jovani Caprio, Luke Svanberg, Nicole Minello , Carlos Quezada

Jul 17, 2023

Ed Morse Delray Toyota responded

¡Nos complace saber de su gran experiencia! Gracias por tomarse el tiempo para compartirlo con nosotros. Oficinas corporativas de Ed Morse

July 04, 2023

Dealership Rating
Employee Rating

carlos did a very good job and was very helpful in me getting my first car More

by avibensadigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jovani Caprio , Carlos Quezada

Jul 05, 2023

Ed Morse Delray Toyota responded

We are so pleased to hear of your great experience with Carlos! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

June 27, 2023

Dealership Rating
Employee Rating

I would like to thank Esteban Jen and Tyler for the great service, but i can not forget Jeffrey JJ. Thank you for not giving up. Highly recommend JJ hard working and very professional More

by Fanfan Bridge Automotive
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jeffery Jean, Tyler Burnette , Jennifer Raborn

Jun 28, 2023

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience with the team! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

June 22, 2023

Dealership Rating
Employee Rating

Carlos makina muy Bueno Servicios Por m’as de 3 meses buscando una tundra e elle lo hijo Muchas gracias capeon E Nicole lá financera muy buena en todo Makina e guapissima 😂 More

by hfcars.vip
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nicole Minello , Carlos Quezada

Jun 23, 2023

Ed Morse Delray Toyota responded

¡Nos complace saber de su gran experiencia! Gracias por tomarse el tiempo para compartirlo con nosotros. Oficinas corporativas de Ed Morse

1
...