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Justin French

Overview Reviews (46)

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Justin French

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Justin French

New Car Sales Manager

Ed Morse Delray Toyota

2800 South Federal Highway
Delray Beach, FL 33483

I HAVE LIVED ALL OVER THE COUNTRY, ENJOY MEETING NEW PEOPLE, AND STRIVE TO ALWAYS EARN YOUR BUSINESS AND YOUR FRIENDSHIP

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4.9

46 Reviews

I HAVE LIVED ALL OVER THE COUNTRY, ENJOY MEETING NEW PEOPLE, AND STRIVE TO ALWAYS EARN YOUR BUSINESS AND YOUR FRIENDSHIP

Overview Reviews (46)

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

Specialties & Trainings

SET PROS NEW CAR SALES MANAGER/PRIOR TOP 50 PROS SALESMAN

4.9

46 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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46 Reviews of Justin French

April 16, 2024

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There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of concessions. It needs to be from another dealership, it has to be a certain kind of oil, etc. I advised the advisor that they need to update their signs. More

by eddie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: John Kirschner, Jim (Big Jim) Riger, Jonathan Cox, Anthony Katzelnik, Jovani Caprio, Esteban Ruiz, Taylor Atallo, Josh Tucker, Bruce Rosenberg , Stacy ? was very good but it wasn't her decision

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Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024 -

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024 -

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

Apr 16, 2024 -

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024 -

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

April 01, 2024

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Joshua Gibson was great at all levels. His response were very well and on point . His response were very well and on point . More

by Bellabrito1968

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joshua Gibson

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Apr 04, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

March 23, 2024

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Luke was by far the best salesman we have ever had at Delray Toyota! By far one of the best experiences we have had. Delray Toyota! By far one of the best experiences we have had. More

by Katie M

Recommend Dealer

Yes

Other Employees Tagged: Luke Svanberg

Helpful 0

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Mar 26, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Luke! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

March 18, 2024

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I love the Toyota vehicle. This is my fifth vehicle I bought from Edmorse. Three forerunners, one tundra, and now the Tacoma. I love the service that they offer, and Robert Am This is my fifth vehicle I bought from Edmorse. Three forerunners, one tundra, and now the Tacoma. I love the service that they offer, and Robert Amato, who is my personal service manager to my vehicle. Love that guy.. So my. Acquaintance with this dealership certainly more family oriented. More

by Mike S

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alan Luboff, Luke Svanberg

Helpful 0

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Mar 18, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

March 11, 2024

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Dealership was easy to get to People are friendly and easy to work with and honest easy to work with and honest More

by danaskinas

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luke Svanberg

Helpful 0

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Mar 11, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 22, 2024

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Employee Rating

Luke was very patient and helped us figure out all the technology in our new Grand Highlander technology in our new Grand Highlander More

by Carol S

Recommend Dealer

Yes

Other Employees Tagged: Luke Svanberg

Helpful 0

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Feb 23, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Luke! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 20, 2024

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Employee Rating

Luke Svanberg did a great job and help me with my new car! I highly recommend him. car! I highly recommend him. More

by Mary R

Recommend Dealer

Yes

Other Employees Tagged: Luke Svanberg, Nicole Minello

Helpful 0

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Feb 20, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Luke! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 15, 2024

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Employee Rating

Luke Svanberg gave us amazing service and was extremely professional and helpful in purchasing our new Sienna. Good stars!⭐️ professional and helpful in purchasing our new Sienna. Good stars!⭐️ More

by Jennifer and Mike

Recommend Dealer

Yes

Other Employees Tagged: Don Skerratt, Luke Svanberg

Helpful 0

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Feb 15, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Luke! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 07, 2024

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Employee Rating

WHAT A WONDERFUL EXPERIENCE. JORDAN AND Justin were amazing. Worked with our budget and got us the car if our dreams. So thankful- I will be back for my next purchase JORDAN AND Justin were amazing. Worked with our budget and got us the car if our dreams. So thankful- I will be back for my next purchase More

by obreshkoff

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordan Gellert

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Feb 08, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear about your great experience with Jordan and Justin! Thank you for choosing us at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 07, 2024

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Employee Rating

IT WAS A PLEASURE WORKING WITH Jordan and Justin. Very professional and patient. I would gladly recommend others to use Edmorse because of these two. Very professional and patient. I would gladly recommend others to use Edmorse because of these two. More

by Videlina

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordan Gellert

Helpful 0

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Feb 08, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear about your great experience with Justin and Jordan! Thank you for choosing us at Ed Morse Delray Toyota! Ed Morse Corporate Offices

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Justin French

New Car Sales Manager

Ed Morse Delray Toyota

46 Reviews of Justin French

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