Josh Tucker
Josh Tucker at Ed Morse Delray Toyota
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Josh Tucker

Sales Manager

Ed Morse Delray Toyota

2800 South Federal Highway
Delray Beach, FL 33483

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4.6
26 Reviews

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English English

4.6

26 Reviews

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26 Reviews of Josh Tucker

April 16, 2024

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Employee Rating

There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

Apr 16, 2024

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

March 30, 2024

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Everyone was so nice and understanding, thank you Nicole, Jeffrey and the other managers who help this deal happen More

by Sherri0765
Recommend Dealer
Yes
Apr 01, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Nicole, Jeffrey, and the team! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

March 05, 2024

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Had a really seamless and pleasant experience working with Jason, Josh and David. All very nice, educated and made me feel good about my decisions! Highly recommend. More

by amandabp
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Rubin , David in Finance

Mar 11, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Jason, Josh, and David! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

November 29, 2023

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This dealership listens and works with you to get the best deal possible, they’re very attentive and I am very grateful I made a deal here. I left feeling very happy, accomplished and heard! Mitch Milfor More

by 12haleybug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

Ed Morse Delray Toyota responded

Thanks for sharing your great experience with the team! We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

October 27, 2023

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Luke Svanberg was Knowledgeable and speedy. I felt he did a good job. The sales manager Josh Tucker was also nice and got me a great deal More

by Gail I
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Oct 27, 2023

Ed Morse Delray Toyota responded

We are happy to hear of your great experience with Luke and Josh! Thank you for choosing us! Ed Morse Corporate Offices

October 26, 2023

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Luke Svanberg was the only reason we made the deal. He went about of his way to help. More

by mtm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luke Svanberg, Robert Amato

Oct 26, 2023

Ed Morse Delray Toyota responded

Thank you for taking the time to share your experience with Luke. We do apologize for any inconvenience you may have faced. Please let us know if there is anything further we can do to serve you! Ed Morse Corporate Offices

September 25, 2023

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Great respectful people. A little bit of a hard sell environment but not concerning. Quick and easy buying process. More

by garymsedli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Gellert

Sep 25, 2023

Ed Morse Delray Toyota responded

We are happy to hear of your great experience with the team! Thank you for choosing us! Ed Morse Corporate Offices

June 26, 2023

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Excellent service, Carlos Qye zada and Josh did an amazing job.Carlos Qyezada is the best and so is Josh They both were very commited to doing their best for you A happy customer! More

by lindasreb315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Luboff , Carlos Quezada

Jun 27, 2023

Ed Morse Delray Toyota responded

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

June 19, 2023

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Today I had the pleasure to visit Ed Morse Delray Toyota since 2008 and Carlos Quezada was responsible for this purchasing, the truck I was looking for was not available but Carlos showed me all my options More

by clark9
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anthony Katzelnik, Alan Luboff , Carlos Quezada

Jun 20, 2023

Ed Morse Delray Toyota responded

We are pleased to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

June 13, 2023

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Employee Rating

Carlos was amazing! He was so professional and kind. He made me feel welcomed and I felt comfortable. Excellent service! More

by ingchr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Burnette , Carlos Quezada

Jun 14, 2023

Ed Morse Delray Toyota responded

We are pleased to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

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