Evelyn Betancourt
Evelyn Betancourt at Banister Ford of Marlow Heights
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Evelyn Betancourt | Page 2

Sales Associate

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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4.6
103 Reviews
4.6

103 Reviews

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103 Reviews of Evelyn Betancourt

June 10, 2023

Dealership Rating
Employee Rating

This is the 5th vehicle my family and I have purchased from Banister. I expected a long wait and the normal run around. However, this time I was surprised at the prompt service and professionalism sho More

by Shawnhunter1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Banister Ford of Marlow Heights responded

We are eternally grateful for your customer loyalty, Shawn. We are thankful to continue to earn your business here at Banister Ford!

May 31, 2023

Dealership Rating
Employee Rating

This is the second Ford vehicle I've purchased with Evelyn Beancourt's assistance. She ALWAYS makes what can be a confusing process, straightforward AND streamlined. More

by ROBBIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Baig

Jun 08, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Robbie! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 28, 2023

Dealership Rating
Employee Rating

Mr. Anthony and Ms. Evelyn displayed outstanding consumer service throughout the entire process. I am thrilled I chose Banister Ford. More

by reesie1861
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sajjad Ali, Shanise Craft , Richard Bledsoe, Mr. Anthony

May 30, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated by our team. We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

May 26, 2023

Dealership Rating
Employee Rating

I had brought a couple of vehicles from you guys and the service was ok. More

by YOUGOGIRL204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonny Betancourt

May 27, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

May 17, 2023

Dealership Rating
Employee Rating

The presentation/layout of the showroom was appealing. Excellent and quick response from staff in assisting me. Evelyn Betancourt has a professional demeanor very assuring and confident that I would recei More

by deborahwilks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Banister Ford of Marlow Heights responded

Thank you for your kind words Deborah! We are happy to know that our team could be of assistance to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 14, 2023

Dealership Rating
Employee Rating

Thanks to Carlos ,assistant manager Sharon and Sheryl ar Banister Ford top notch !! My best visit yet! More

by brcagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonny Betancourt, Sharon Wilson, Carlos Scott , Craig Contee, Sheryl gave me paperwork at end of service

May 15, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

May 13, 2023

Dealership Rating
Employee Rating

I have been dealing with this location for about 30 years. Since Bannister has taken over I am overwhelmed with joy..The only reason I have stayed was because of Evellyn and Sonny, and now I have a fav More

by darryllamb12@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonny Betancourt, Chris Oyedeji

May 17, 2023

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback, Darryl! We are so happy to know that our team could continue to be of service to you! Your customer loyalty is greatly appreciated as well. Thank you for continuing to choose The New Banister Ford of Marlow Heights!

May 06, 2023

Dealership Rating
Employee Rating

The dealership was great. Tim and Tony were excellent helping out with my purchase. The Ford Maverick I got didn't have the one feature I needed but I blame Ford for making th More

by cfvasquez77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Bledsoe, Richard Bledsoe

May 18, 2023

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

May 05, 2023

Dealership Rating
Employee Rating

Customer service needs improvement, more knowledgeable sales staff personnel who does better job at inspection More

by jhcole442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

April 10, 2023

Dealership Rating
Employee Rating

The vehicle I dreamed of was ready when I arrived and Evelyn and hte staff were gracious and warm. No stress, no mess. This was a very ppleasant buying experience. More

by tmdudley63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shana Jefferson, Chin Anasoh , Cheryl Stanford

Apr 11, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are happy to know that our team could be of service to you during your recent visit. Congratulations on the purchase of your new vehicle. Thank you for choosing The New Banister Ford of Marlow Heights!

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